My daughter and I went to the Galena Day Spa for a wrap and facial massage. It was the best…read moreexperience we both ever have had at a spa. The massage therapists were very wonderful -- especially Susan who tended to my vertigo needs. The Spa environment is very calming and I highly recommend.

My husband and I enjoyed a 60 minute couples Swedish massage. Susan and Jamie did a great job! They…read morewere very friendly and helped make sure we had everything we needed. We were very relaxed and after, they walked us to a relaxation room where they gave us water, pink lemonade, and small cheesecake squares. The spa is connected to The Irish Cottage which is also very cute! We enjoyed walking around and checking it out!

My husband and I visited Amirage from Galena a week before the Illinois salons reopened. We were…read morethrilled to get next-day appointments. We were so impressed with the safety procedures and cleanliness of the salon. Everyone provided a friendly welcome. All staff and clients wore masks. Heather gave me a terrific shampoo and scalp massage. She did a great cut and style for both my husband and me. My husband thinks his cut makes him look younger and taller! Thanks Heather!

Absolutely love the entire experience... was greeted right away and the staff was all very…read morewelcoming. They work together as a team and really wowed me! Will definitely be going back!

WHAT A LOVELY GROUP OF LADIES! We were here on Saturday with a group of ten women getting ready for…read morea wedding and it was a truly magical experience. We had the whole place to ourselves, including access to the massage chairs! The Starbucks kiosk was a life saver. But more importantly- every single one of us looked AMAZING. Do not hesitate to book them for your wedding! Ps. Saw a negative review below about having to pay a deposit for the hair trial, and that is EXTREMELY normal practice for booking your wedding vendors. They are essentially closing half a day of appointments for you, so it is worth every penny!

We had a Spa day for my daughter's Bachelorette Weekend, The spa was beautiful and so peaceful, the…read morezero gravity chairs were a favorite, we had Massages & Facials and they were all wonderful!! Thank you for hosting our group of nine!!

My husband and I have been coming to Potosa Spa for a number of years now and are loyal customers…read more It is always worth the hour and a half drive we have to get to Dubuque. We always enjoy every experience we have had! Courtney is an amazing manager and she does a phenomenal job on my facials! My husband is always so pleased and relaxed with Drew's facials! Submitted by Donna E.

Today I had the most incredible massage with Brooks. He is an expert at his craft and it's obvious…read morethat he's incredibly passionate about his work and aims to provide the best hour of your day. I was so impressed by his knowledge of massage therapy and his level of commitment to his clients. While I generally do not talk during a massage, I talked the entire way through this massage with Brooks and really enjoyed it. I'll be coming back to see him again very soon! As for the spa, it's such a great place to retreat and relax. From the moment I stepped into my comfy robe, to sipping on coconut water in the relaxation room, and obviously the massage itself, I got everything I wanted out of my visit to Potosa Spa at the Hotel Julien.

Great local small business. PERFECT for couples massages. A true "must" for any galena getaway.read more

Great Staff and making you feel at ease is "Knot a problem" Here…read more Will be back on our next trip

called before the doctor sent I've the script they said they had enough to fill the script when i…read morearrived they did not have the script

My son left behind his communication device (he's autistic). An employee took it upon herself to…read morekeep it (it works through an ipad). Turned off the locator and everything, ignored the contact info, ignored the apps that said AUTISM right on them. Luckily I had it uploading stuff in the background and was able to track her down. Called corporate, because it sounded like the store was complicit in 'lost' items going missing. In fact, the store told me, "We never get expensive items in the lost and found". Of course not -- your employees don't put them there, they take them home! You really want to tell me NO ONE EVER LOST A PHONE OR MP3 PLAYER OR ANYTHING? I don't believe it. Store manager sent me a casual letter saying she had been spoken to, and gave me a whopping $25 gift card. Sure I got the device back (damaged), but he was without it for a month. $25 and a talking-to? Seriously? Worse, not once in the letter did it say, "I am sorry. She is sorry. We are sorry. We apologize." Nothing like that at all. No one is sorry, not one bit. Now, my son is on a lot of medication, and I am on a bit too (asthma). With a family of five, we have well over $1000 a month in medications there. How could I possibly fill my prescriptions there in a place that condones robbing from customers? I really don't feel like counting pills every time I get something filled. I'll go elsewhere. The pharmacy department was really nice and helpful, but at the end of the day, it's managed by someone who admitted he knew the thief for 11 years, so as you can imagine, she could do no wrong. EVEN THOUGH SHE ADMITTED TO THE POLICE SHE HAD IT (and turned it in to them, I have the police report). Way to go Walgreens. Not even an apology. $25 to somehow feel better. $25 is actually more insulting than nothing.

Alex gave me one of the best deep tissue massages of my life - she is very strong and intuitive to…read morethe knots and tight spots - and released all of the knots in my body - some had been there for months. She also listens well to what you ask for and remembers to do it. She has a sparkling positive energy that was delightful to be around. Spa itself has positive energy, friendly staff and organic high quality beauty products for purchase. Highly reccomend this gem of a spa

Caring staff and a nice east side vibe. I look at other places, but always end up here. Wide…read morevariety of massage styles and methods.

Stop what you're doing and go make an appointment now with Monica. Do it. I'll wait...First, I…read morecan't say enough great things about how nice Monica is and what a great esthetician she is. We get it, that's why we leave reviews right? In addition to all that jazz Monica has a modality (fancy word for machine) that literally took away my wrinkles between my eyes and made my skin so super soft and hydrated that I looked 50 years younger! It's the Hydrodiamond microdermabrasion facial and its like a gentle sandblasting of your skin combined with an infusion of hydrating products that plumps your skin with a whole bunch of good products taking years off your face. Besides the results, it was the best and most amazing feeling on my face EVER. You know how when you wash your car and the machine sprinkles dew drops on your car? Her machine does that with some dewy hydrating mist that I could have paid her to do for an hour by itself because it felt so good! I kid you not, I've never experienced a facial like this- and I am also an esthetician! Please invest in your skin for many reasons, but the most important reason is your face tells a story long before your nicely manicured hands do. Let it be THIS story that your young and vibrant skin is back! You won't regret it!

For months (before seeing Monica), I would come home from work and start crying because I felt so…read moreinsecure about my skin. Over the last 18 months, I have had persistent breakouts. I'd not previously had any acne or skin issues, so these acute changes with my face made me feel distant from my own body. I was so frustrated and felt lost. Since seeing Monica (just had my 2nd appt), I have felt so much better. She is helping me understand what's going on with my skin and relearn how to care for it. As she learns about my complexion, she takes time after each appointment to discuss what she's learned with me - which is so helpful and important. Her facials have helped me feel more empowered and less afraid of my changing face and skincare. I've been using the Glo products twice a day and so far, I've found that they're not at all aggravating. I enjoy using them and feel confident that I'm not going to wake up the next day with an unexpected reaction. My skin finally feels fresh again and is looking healthier (and happier!) every day. Thank you, Monica!!

My wife booked massages for my birthday. We are both entrepreneurs and took work off in an attempt…read moreto celebrate, for once. The spa called my wife 4 days prior to the scheduled massages and informed her that they had made a scheduling error and our massages were canceled. No sympathy, no attempt to correct, just a lack of customer service. We were really looking forward to a local massage as we usually drive 35 minutes. Never had the opportunity to try this spa and never will if this is how they handle errors on their own behalf.

Adri was amazing! I was looking for a relaxing facial and she completely delivered. The whole…read moreprocess was so smooth and I felt so at ease. The service was amazing and I can't wait to book again.

I take my skincare very seriously, which is why I began seeking an aesthetician when a bout of acne…read moretook over my skin. My initial visit with Cindy was a wonderful experience. She asked about my current regimen, any problems I was experiencing, and an in-depth look into the products I was using. Everything was sanitized, clean, safe, & Cindy wore a mask throughout my visit. I plan to make my visits to Renewal a monthly investment!

Cindy is great! She did my makeup for my wedding and I got nothing but compliments. I didn't know…read moreexactly what I wanted, but I showed her a couple of photos I liked from Pinterest and she created a look that I loved. The makeup also stayed in all day (the only thing I retouched was my lipstick), and it looked great in the photos. In addition, she did my eyebrows and lashes, both things were great. Cindy is also wonderful at assessing your skin's needs and recommending a skincare regimen. The location is also nice and relaxing--it was such a welcome break when I went there a couple of days before my wedding to get my eyebrows done. Bonus: Cindy was also nice enough to do my mother's makeup for the wedding. As many of us know, mothers can be a little stressed before weddings, and Cindy was nice enough to meet with my mom when she arrived in town, put together a look for her, and do her makeup on the day of the wedding. I would highly recommend Cindy, whether you are looking for skincare services or makeup for a special event.