The Water Store went above and beyond to alleviate our poor water quality on our new build. They…read morewere very responsive, extremely professional and polite, explained everything in detail, quick to respond and their work on our filtration installation far exceeded our expectations. They were quick, and the end result blew us away with how well the system looked and worked. We highly recommend! Thank you so much!

They are professional, adept, and respectful in every way! I would recommend them to anyone looking…read moreto update or maintain their water systems.

I moved into a house nearby & haven't put the effort in to get my new water filter setup (it's a…read moresortof intimidating reverse-osmosis system & I'd rather not bother at moment!) This Rocky Mountain Spring Water place is only 1.5 miles away. The cost was 30cents per gallon for (seemingly) great water. The location seemed clean & well-functioning. The process was a little tedious, because if I put more than 30cents at a time, it would spit out change. That meant for my 5gal bottle, I had to put in 30cents, wait for it to fill & put in another 30cents, etc. Still not enough hassle to take off a star...

I had a problem with the machine and it took $39 dollars of mine. So I emailed the company. They…read morereplied right away and are still contacting me, because I have had time to respond. I work 2 jobs. I prefer water stored in glass and trusted this company. I won't buy anything else now.

During the COVID-19 virus Boston Clear is offering FREE water!!…read moreWe all know the shortages of bottled water and it's only going to get harder to find! This water is full of natural and healing minerals and electrolytes which is what is recommended especially during this crisis! Thank you BOSTON CLEAR !!! Another blessing of kindness and generosity during this time.

they are the best, did and upgrade to our new office and everyone is thrilled. Kyle Lebrecut is a…read moreSuperstar who is the Tech who came out. He so neat, and pleasant to work with. Also was able to go the extra mile in hooking out ice cube tray up for filtered water!!!

The water is absolutely delicious and the customer service is top-notch. I'll never be able to go…read moreback to drinking "normal" water after this!

Worst service. All the same company. Primo, crystal rock, ready refresh, Poland spring, pure…read morelife... all the same delivery service and they're TERRIBLE. I have 18 empty bottles sitting on the side of my house that they haven't picked up. They canceled deliveries without any notice, same with Pick Up. They just aren't reliable and their customer service is BS.

The service has been incredibly frustrating. Deliveries are constantly wrong, and they either drop…read morethem off at the wrong location or leave them somewhere random in our apartment complex. We're stuck with a pile of empty water bottles because they refuse to pick them up or don't show up when they claim they've delivered. When we complained about a missing order, they sent us a blurry picture of the bottles in a random spot that wasn't even our apartment, and then had the nerve to say it wasn't their problem. Do yourself a favor and stay far away from this company and their service. It's simply not worth the hassle. My wife and I are canceling our service, but after reading other comments, I'm bracing for a nightmare trying to get that done too.

Nature Springs Water is great! We found them at Dr's office, tasted their water, and it was…read moredelicious. Plus we had issues with "other" water companies, so finding Nature Springs Water was fantastic. We call Dan (the owner) and they deliver on time every time. Their delivery drivers are reliable. Rich usually delivers and he is really nice; they are all nice. We've been customers for years, and we are grateful for their tasty water and excellent service.

I had an extremely unprofessional experience with one of the delivery drivers from Nature's Spring…read moreWater (also tied to Vermont Heritage and Berkshire Springs). The delivery person parked directly in front of my property's entrance and garage, blocking access. I politely asked him to move to available parking (in feo and behind), but he ignored me and continued walking away. The car was left blocking the entrance for about half an hour during the entire delivery. This was not only disrespectful but an inconvenience to the community. Frankly, they were lucky the police didn't arrive in time to issue a ticket. This kind of conduct is unacceptable, and I hope the company holds them accountable.

I guess I can't be too harsh yet. My company has been using these guys for the 3 years that I've…read morebeen working here, and so far have been alright. We have 10 5-gal bottles that we go through fairly quickly because we work hardest in the summer heat. Today, we ran out, and realized the water guy hasn't been here in a while. I call the number and get on the automated system and find that our next delivery is scheduled in 3 weeks! I figure, maybe one is coming today, and called to find out. I'm on hold, and have been for 42 minutes as I write this. I wonder if anyone is home? Has Covid-19 cleared their office?

You can't get anyone on the phone at ALL! Over 25 minutes on hold…read more Ran us out of water. How hard it to replace the 5 gallon jugs! Horrible can't say not one thing good! Worst service!

Terrible customer service. Company violated their own contract and then charged me for the…read morecancellation of the contract. They do not service their machines on schedule, allowing mold and mildew To contaminate the machine. And then try to cover it up when it is brought to their Attention. Business owners, beware! Do not use this company. Account manager, Laura Gilmore refused to help in any way. Will be filing a complaint with the state Attorney General's office Laura Gilmore has my contact info. You should speak with her about this situation. I would like the money you took without authorization returned immediately Laura Gilmore Account Manager (888) 554-2782

After they bought out our previous provider, service completely stopped. For nearly three years,…read morethey failed to replace filters or properly maintain the unit, despite it being in our contract. Their excuse was that appointments were canceled due to "lack of contact," which makes no sense considering we were never notified. As soon as we said we were ending service, they suddenly sent a technician--but he didn't even know how to work on the system. Now they're demanding payment to cancel the contract, despite not upholding their end of the agreement. We were left with poorly maintained equipment and bad water. Would not recommend. You're better off buying your own system online and replacing the filters yourself without paying a monthly fee.

Customer service redeemed itself. I like knowing the status of a work order and how long I can…read moreexpect to wait for service. Thanks to Josh.

I have had St Cyr's close and winterize my pool the last few years. I open my pool myself, but I…read morepay to close it to ensure that it is properly winterized by professionals. I took the cover off my pool this weekend and was shocked to see one of my jets was left unplugged by St Cyr's. I was unable to get ahold of anyone at St Cyr's until yesterday (Monday). I asked to have someone come out immediately to inspect the pool and assess if any damage was done to the plumbing from their mistake. I was told I could book a service visit (that I would pay for). I expected a call back from a manager yesterday that never came. This is an unbelievable mistake for a pool company to make and could permanently damage my pool. I will not hire them again and I would recommend you don't either. After posting a review on google about this the owner replied and I received a call from a service manager. We talked through things to look out for and fortunately I think I avoided serious damage. They then asked me if I could do anything about the review I left. When I told them I wanted a refund for the pool closing that they screwed up they stopped calling. Go anywhere else for your pool service.