After using this company for only two months, I feel completely scammed and deeply regret signing up. They initially presented themselves as social media and algorithm experts who knew more than anyone else in the industry. In reality, their work showed either total ignorance or deliberate misrepresentation--I believe the latter. They start off friendly and act in good faith to build trust, but the experience quickly becomes miserable. They pressured me into a "buyout" option to end the contract early, making it clear that continuing would be unbearable. I ended up deleting or heavily editing about 90% of their posts. If I'm spending that much time fixing their mistakes, what's the point of paying someone to handle posting for me? They never asked basic questions to understand my business, my current menu, or my operations. Instead, they pulled old photos from my Google account and posted outdated specials from last year that are no longer on the menu--making my business look sloppy and out of touch. The captions and descriptions were full of basic errors: improper capitalization of city/town names and people's names, missing or misplaced commas, awkward sentence structure, and overall poor writing. This made my business appear unprofessional, uneducated, and careless to customers. All of this disrespected my brand and wasted my time and money. I give them 0 stars and strongly warn others--do not fall for this. Save yourself the frustration and potential damage to your reputation. If you're considering a social media management service, do thorough research, check real client references, and start with a short trial if possible. This experience was a hard lesson learned. read more

Howard Finklestein, June 28, 2024 Dear Howard, How can I help you? I have been waiting for over a year and a half for the ninety second video I commissioned and paid for through Doug Witt with your company. I feel the lack of curiosity, inability to conduct a functional interview and the disinterest evident with completing this commission - to the customers satisfaction - is an indication of areas with your company that could benefit from my expertise. I have been a custom maker for most of my fifty-plus year career. Developing the stellar reputation I enjoy today involves taking a genuine interest in the wants and needs of my customers. I use the interview process to uncover the information I need and use to create something that will best suit my customer. Remaining curious about not only the particular direction I take with my creative efforts but remaining sensitive about the response from my client keeps open the channels of communication and understanding that promotes the environment for appropriate changes that result in an exquisite finished product. The inability of your company to produce effective communication about the progress of a product or even attempt to produce satisfaction during the development of a product is an indication that these functional qualities of regard for what is best for the client may not be part of your business model. This history concerns me. I wouldn't want this sort of treatment to occur to anybody else. Being proactive with what is best for my fellow man is what prompted the negative reviews posted. Yet, you ask for them to be deleted. But what about the product your company agreed to provide? Being a service provider enduring this extended period of inactivity on your part, I have thought long and hard about your predicament. It is clear to me that this standoff has been created by the tainted beliefs, inappropriate behaviors and preventable circumstances. And they do not fall into alignment with what is best for everyone. Since the policy of going above and beyond the expectations of others with integrity has resulted in the stellar reputation I enjoy, I feel that instead of attempting to leverage a solution, I should make myself available to teach your team the valuable skills, proven moral conduct and relational expertise that could take your business up to the next level. Once everyone with your company realizes and has a handle on the benefits of going above and beyond the call of duty, they too will want to do all they can to make every customer happy with the products they produce - including me. The future is bright. It is up to you to take this lemon and make it into lemonade. Sincerely, Dave Letterfly Knoderer read more

Fresh Marketing Technologies of Tampa and Carmel Indiana claim to be the experts in their field. I invested in having them create a marketing video for me. Instead of providing the product in a timely manner, all I heard were stories about experiencing staffing difficulties and that one guy was in a motorcycle accident. You'd think that as professionals with resources in two states during those unfortunate times they would have the ability to outsource a small project as a courtesy to satisfy their customer. All I ever received was excuses for the delays and what I eventually learned were false promises. After three months without the courtesy of an explanation for not getting the product I had paid for, I realized that this company did not have the best interest of their customer in mind. I wrote a review about my experience to alert others to the unethical behavior in their business paradigm. Rather than to apologize for dropping the ball, asking for special consideration due to their incompetence providing me my product, they used gaslighting to turn the attention away from their inability to complete the transaction. Just like children, they put the focus on getting their feelings hurt due to my negative review and just like the kid who takes the ball and goes home, Fresh Marketing Technologies announced that they are not going to give me what they agreed to provide because they made me the bad guy. This is called manipulation and in addition to the illusion of their being en expert, they now get to also claim to be a victim. read more