FREEWAY INSURANCE SERVICES came through today with the help of a very good customer service representative by the name of Dominique Palomino. I want to offer only the highest recommendation for Ms. Palomino who went out of her way to provide insurance to me with a professionally and lovely tone to produce me some insurance for today. She had a very professional demeanor which deserves 5 ***** . She concentrated all her energies on the task at hand and followed back with me. I am happy to write recommendation for Ms. Palomino who sounds young on the phone however with that said because so many young folk really don't care about their job, but it was refreshing today to hear a young person on the phone who really cared about me without an attitude. And for me a great attitude goes a long way with ME. Ms. Palomino is an asset to your organization and deserves a PAT ON THE BACK. Serita Simien read more

Samantha was helpful, knowledgeable and very pleasant to deal with. She is unlike any other insurance agent that I have dealt with. She went out of her way to find the best policy for me, and explained all the different options. I never knew that there was a difference between a limited and standard policy. Samantha reached out to make sure that I didn't have any further questions and saved me a lot of money and time. I've tried finding insurance for myself, but have always had bad experiences with that. I am so glad that I followed through with the referral that I got from a friend to contact Samantha. read more

I walked into the Freeway insurance on I-45 and the representative took 2hrs and nuthing was resolved... I decided to call instead because I had recieved great customer service from my previous insurance. Today Agent Gladys P. assisted me in my new policy. Everything was real smooth generous no run around. Then when I found out she was located in houston. I was amazed not only was she a great person she also was near by incase I needed anything else. I highly recommend her as an insurance agent. read more

Mara Barrios was my agent and did an excellent job finding me coverage for my new vehicle! She was really patient in searching for the best policy that fit my needs. Took the time to explain all the details of my new policy and answered all my questions in detail. I had a great experience and would definitely use again and recommend Freeway Insurance and Mara Barrios as an outstanding agent! read more

I've had nothing but clear, easy, and thorough communication with Yasmin from Freeway insurance. She has helped me with everything I could think to bother her with, and continues to assist me even after i've gotten an insurance policy. This place and these people, (Especially Ms.Yasmin), make everything so simple, I wouldn't look anywhere else. They are truly here to help. read more

Customer Services was amazing, they went above and beyond to make sure everything was right before walking out the door. Jatona William was on she was on top of everything to make sure I was satisfied customer. I appreciate everyone that was there and her supervisor was nice , kind and very helpful as well. read more

I had an amazi experience with an employee tonjanique Clark best car insurance salesman I've met so far she walked me through my plan and i would recommend anyone needing car insurance to stop in at freeway and ask for Tonjanique u won't be disappointed, definitely going to recommend more people read more

Edna Coreas was very polite and attentive. She gave us great customer service and was a big help in obtaining a insurance policy that fit my needs. I highly recommend her to anyone needing insurance. read more

Simply the best insurance services. Isabel Gonzalez was able to answer all my questions always really professional and knowledgeable. I'm Happy to say now that i'm insured trough Freeway Insurance. read more

I went to the Antoine and little York store and was helped by isabel Gonzales she was very kind and helpful helped me get the best quote for myself I am very grateful with her she is the best read more

jatona williams is amazing & very knowledgeable she help me get insurance in a matter of seconds..ty this has been the best experience by far as a first time customer at FREEWAY INSURANCE. read more

Mr Johnathan Jorge was very helpful has great customer service and gave me a cheap rate. I am pleased with my service and I would definitely recommend him to my peers :) read more

Stephanie Martinez and Mara are great and helped me to get what I was looking for. Very professional and great customer service. Definitely recommend this place. read more

Francisca Help me Get A good deal ! she was respectful and polite I highly recommend her . Thank you for Helping me out Great customer service read more

Jatona was great, got me insured quick for better rates than I was finding online. Happy I decided to go up to the physical location

I had an amazing experience at freeway insurance. Isabel was very patient with me. Everyone in the build was very nice !

Hi, I and my husband thank great everyday for Freeway Insurance...Ms.Brittany is always great when it is time for us.

Yolanda lazo. She provided great customer service. She found a better rate for me than what I was going to renew.

They do try to get you the best possible quote. And their staff whom I dealt with was very helpful and pleasant.