I had spoken with a male representative 20 minutes prior to showing up as he said "we can't wait to…read moresee and help you." I show up, the door is locked, the signs say OPEN, and the place closes at 5 on Saturdays. There's a female representative inside just looking at me, not helping at all. Not even saying "we're closed". Instead, I just stand outside, in this heat, and wonder, what's going on... I call this place and it rings and rings... and rings and rings... And as it's ringing, the female representative looks back as if she's hoping it stops ringing. I then hear the voicemail operator. I leave a voicemail saying "I just spoke with a male representative and he was expecting me. However, the door is locked, the signs say open, and there's a female representative just staring at me, without offering assistance. I'd like to get help with what I called for." I hang up. Try and open the door once more as I thought maybe I just didn't pull it hard enough. But it was locked. I looked one more time at the lady and all she does is this, "". Unfortunately I cannot read lips or minds. Not only am I disappointed, but I'm annoyed. Annoyed that some people do not have the basic customer service skills, but more importantly, people skills. If you cannot communicate to the bare minimum, then you need more training. I'm a very patient person, and understanding one as well. But this pissed me off man. To top it off, both representatives ended up leaving the store just 3-5 minutes later. Thank you central auto insurance agency. Only put 1 star because I couldn't put Zero. Have a good day! Happy Labor Day Weekend.

just called and everything was perfect at a good rate from the specialist inessa, really helpful…read moreand thoughtful

Very friendly, professional As soon as I called he picked…read moreup the phone. I had a quote in 15 minutes. Really appreciate the quick service

Incredibly efficient service, very professional and gave us a great quote for the homeowners…read moreinsurance we needed. I highly recommend Gennock Insurance

Definitely a service I would recommend for anyone trying to get insurance for their vehicles also…read moremotorcycle. Eddie definitely helps you find the best rates that are suitable to your budgets. I can't recommend this place anymore to and future customers who are in need of any type of insurance.

Needed car insurance for my new car, so was referred to this provider. Responded within minutes…read morewith my quote, faster than the other insurance companies along with the best rates. Came in with a sibling, provided the needed information and was out relatively fast. Eddie was clear when he laid out my options and gave me the lowest rates compared to the other car insurance companies. They are also a sub-group to the larger Kemper Auto Insurance. Was satisfied with my experience so far.

Erica was great to work with. Very personable, answered all of my questions. Definitely refer her…read moreand her company!!

I went there and bought a policy for my car. First everything was fine for the first month. I…read moresigned for auto payments the day I got the policy. I wasn't charged the 2nd month and my policy was cancel without notice. I payed about $400 for fees to enter the car insurance this is a scam

I have been with State Farm Insurance for over 40 years and have always received excellent customer…read moreservice from Rufino and his team. Noelle has been our primary contact person and is always friendly and professional. She has assisted us with our vehicle and home insurance questions. A couple of days ago our truck would not start, Noelle made a call for us and got a tow truck service in just 10 minutes when our "extended warranty" service wanted us to wait almost 2 hours! Noelle is an asset to State Farm, service with a smile!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. License #: CA-0B04309

I would have to say my insurance agent Julie Franklin/Hess is absolutely honest and very helpful…read more She listened to exactly what I was looking for beat my insurance I had and got much better coverage. This is a beautiful office and would recommend any of my friends here. They go above and beyond. They are honest and can beat quotes. Best insurance I've ever had!! NATIONWIDE IS ON MY SIDE!! THANKS JULIE

I started my insurance with an agent in the Sacramento area and I wanted to find a local agent just…read morein case something ever happened I could walk into the office and speak to them personally. I am the kind of person who prefers to have a personal relationships with whoever I'm doing business with. With that being said I could not have found a better group of people to work with. Rodney is very patient he's kind and his clients are his priority. I would highly recommend Rodney and his staff. They have always been very kind and polite. I also referred my sister and she appreciates his customer service and class also. Nationwide is a great insurance company and I'm happy I found the right agent here in Fresno.

We were having trouble finding an insurance company that would work with us on car insurance. Even…read morethe insurance company that we go through for our rental insurance turned us away. After talking to Esthela Garcia and her answering all our questions, we left happy and insured. Would recommend this location and her to anyone looking for affordable insurance coverage.

BEWARE OF EDGAR BAUTISTA he will lie to you and will sell you the most expensive insurance policy…read moreas he will lie to his own customers & add more miles on the policy. what also happen is he never added the SR22 that I requested for at the beginning. This insurance company sucks and won't do business with them I don't recommend anybody purchases insurance policies in this broker especially EDGAR BAUTISTA Who is one of the worst customer service that I've had deal with. I will also make sure report him to the California department of insurance as well because these type of people need get their brokers license revoke. I also had get a new quote with a different insurance company and it came as almost $1700 dollars the difference with the same coverage plus ROADSIDE ASSISTANCE that was included and that EDGAR BAUTISTA never offer on the transaction at the first place.

Great assistance! Silvana is very professional and very intelligent. I 100% recommend this to…read moreeveryone.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call or…read moreclick away. As a dedicated Allstate Agent in Fresno, I know how important it is to insure what matters most to you. I appreciate the opportunity to get to know you and help you to find the solutions that meet your insurance needs. Call us today!

Jade insurance reached out to me to help get me car insurance. I texted her my details and…read moreinformation on what I needed, she said she would give me a call back with quotes and I texted her two days later asking if she had found any insurance that can cover my vehicle and she has not responded since. It's been about a week and a half now and still no answer.

Staff was very knowledgeable and assisted us with finding the best insurance that fits our budget…read more Very happy with the whole personal experience!