A simple job and a $3,000 watch is damaged. I needed a link removed from my new watch, and it was…read moreobviously beyond this store's abilities. I am far too trusting and thought, "jeweler little special watch tools, experience..." WRONG. I should have left when I saw that the store was filled with old junk trinkets for sale everywhere. To adjust this watch band required skills and abilities far beyond what this place offers. Each link has a small screw at either side... well when it was handed back to me after waiting a half hour, it all seemed find and correctly done. They only charged five dollars, so I was happy...oops that was the second red flag. Within a week two screws on two different links fell off, and I could have lost the watch, but fortunately I was at home. But those screws are tiny and gone. Now I have to bring a brand new watch in to have the band serviced, at a top of the line watch repair. It will be over $100. I have one screw they can cannibalize from the one removed link. The old couple that runs the joint are very nice, and if I had a typical less than $100.00 value watch, I would let them change the battery...maybe. I didn't really want to leave a review, but people need to be warned, I wish I had read more bad and truthful reviews, and then I wouldn't have innocently wandered in, ouch! Maybe they are fine to work with costume jewelry and inexpensive watches... but be very careful bringing anything of value here.

Note: this jewler has moved to the building right next door to the coffee shop on the second floor…read more Suite 214. Had a wonderful experience - fixed my tangled necklace in less than 10 minutes. Everyone was super nice and pleasant to work with. Highly recommend for any jewelry repair needs!

I usually do not leave reviews but this was a necessity:…read more My first order with them was a custom order for my sister's birthday present - something I was very skeptical about. However, I am so glad that I trusted Preet Jewelers. The diamond hoops they made were better than any other jeweler could have made them. The price, quality, color, and shine of the earrings is unmatchable. The diamonds SPARKLE from a mile away. They were very quick with the turnaround and delivery. The passion the owners have for this business shows through the work. Everyone that saw the earrings has fell in love with them. One of the best purchases ever. I have just ordered another pair for myself!

I had a great experience coming to this store. I have recently been looking for jewelry to purchase…read morefor my photography portfolio, and I found out that this store has recently opened in the last year. The manager, Karan, showed me to a great selection of jewelry, and I was even able to snap a few test photos using my macro lens! He also gave me a crash course on jewelry and helped me picked out a few rings and necklaces that best suited my budget. Overall, I highly recommend this jewelry store and would definitely recommend coming here!

Extremely knowledgeable professional who are supper friendly you feel like you are visiting with…read morefriends not just a customer

Very friendly staff. Always willing to take the time to meet the customer's needs, budget, and…read moretimeline. Highly recommend them.

A REAL GEM!! If you want an exquisite selection of jewelry,…read morepersonal attention, exceptional customer service, and on-site repairs, Martin Jewelers is the store for you!! I purchased a lovely Baume and Mercier watch as a gift and was extremely satisfied. They advise you on the latest models, size the watch while you wait until it is perfect, and wrap it beautifully. They treat you with respect. They have also done intricate repairs for me on jewelry. I live locally, but even if I didn't, I would make the trip to Martin Jewelers!

My watch failed two weeks after a battery change, they wanted to charge me $425 to replace the…read morecircuit, I asked whether they covered it under warranty and they accused me of giving them a faulty watch to begin with. When I asked for it back, coincidentally they never actually sent the watch out anywhere, it was behind the desk working the entire time and I got it back the same day after complaining. "A clerical error" is what they said after holding my watch for a month. These people are scam artists. A $35 battery replacement, they charge you $90 and say they're doing something special with gas pressurization or whatever. I'd pay $425 to never have to deal with these people again if I'm being honest.

I went, and they are very tight with their security. You need to be buzzed in twice as there are…read moretwo separate doors. I called to make sure they could replace a battery in the watch. They do overcharge compared to other places that I've been to. However, it's convenient considering how close they are to me. I was told each watch would be different in costs ranging in from $8-$??. I'm not sure why there is a range in costs as when it's the same battery. I didn't get it replaced as I needed to change the straps first.

Spoke to the store before going there to make sure they'd be open at 6:15 and the woman who…read moreanswered confirmed they would be. I completely changed my schedule to get there by 6:15 and they were closed. Incredibly inconsiderate.

Brought two watches in. Batteries changed on first watch, no problem. Second watch had a piece that…read morefell off on the inside, and I asked for the batteries to be changed and the piece removed. Gentleman said he can re-mount the piece no problem. I said, nah, that's okay, I don't really need it/want it. He pushed and said he'd fix it. So I said sure. Then I found out it would cost $45 to mount the piece. And since I originally didn't even want the piece, I didn't feel that $45 was worth it. No, that's okay, I said, just change the batteries and remove the piece. Later, I pick up the watch and it is no longer working. I showed him, and he said it was because I didn't want the piece mounted and that that was a part of the gears being stripped. I'm sorry, what? Never once in our original meeting did he say to me that if I had the piece removed that fell off (which I thought was decorative), that my watch wouldn't work. Why would I pay him to remove the piece and change the batteries if I thought it wouldn't work? So I said, "I'm sorry so I paid you for...." and he said "For the labor of removing the piece and changing the batteries." I said, "Oh, it just was not clear at all to me that removing the piece would cause the watch not to work." "The gears are stripped." Weird because it used to run fine before the batteries died, even after the decorative piece fell off. The hour and minute hands kept hitting the fallen piece, so clearly they worked fine. Why do I feel like I was being taught a lesson because I thought $45 for mounting a decorative piece wasn't necessary? Now it'll likely just be chalked up to a misunderstanding. Also, when I looked on my receipt, the line item I was charged for was "watch repair." If only!

I just got my engagement ring and wedding band cleaned here. The owner Raphael did a amazing work…read more The rings are my husband's great grandma's. Although they are 85 years old diamond rings from Tiffany but are very well kept. I cleaned once myself at home. It got quite sparkly. My friend told me I should get them professionally cleaned since the rings are beautifully designed. I was skeptical at first, wondering how much difference it would make. But today when I picked my rings up, I was surprised at how sparkly and shinny they look, the band color changed completely, they look completely brand new. I was so happy and cant get my eyes off of my rings because they are so sparkly. Plus the service is very affordable. The owner is so friendly. Better than diamonds district. Highly recommended.

Wonderful!!! This is the place to go for watch repair. I brought in three "vintage" watches. The…read moreprice was very fair, the work done was outstanding, and the warm, personable approach that John maintains is exceptional. If you need your watch repaired, this is where you should go. Even if you don't live in the area, it is well worth the trip. I wasted money and effort bringing these watches to other places before I found Brown Jewelers. Don't waste your time too. Just come here.

Great watchmaker! Brought several watches for sizing and batteries. Work was done competently and…read morefast. Charges were more than reasonable. Highly recommended!!!

Literal thieves. I…read moretook a simple gold chain to them for repair. It was purchased from GLDN and was 24" long. They confirmed it was real gold and said it would be $30 to repair gold. I agreed and picked it up a few days later and paid. I received back a chain with the same clasp, but the links seemed slightly different, and the chain now measured 28" long. I was suspicious, and took it back a few weeks later, but didn't say anything, just asked about getting it shortened. The guy behind the counter looked at it, tested it with a little block that he rubbed it on and some testing solution, and told me it was fake and they can't repair or adjust anything made with fake gold. At that point, I told him that he had just repaired it recently and told me it was real gold at that time. He got uncomfortable/shifty and then said that it would be $15 to fix. There are a couple of reviews on other sites that also accuse them of swapping out stones when doing repairs. I'm planning on filing a complaint with the Department of Consumer Affairs.

Great service went in looking for a simple watch battery whole transaction was quick and pleasantread more