Great service and parts fir my bbq and Dyson vacuum cleaner. Saved me from replacing them. Great…read morepeople too.

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

Great service right from the in house estimate - very informative - and when competitive quotes…read morecame in clearly also good value. The install was in time and the installers were friendly and good troubleshooters. Each time there was a challenge they figured it out and moved forward. Fireplace insert looks great.

From the owner: You've come to the right place for a Fireplace. We carry a variety of different brands & styles to…read moresuit your needs, including contemporary designs to traditional designs. Here you will find the industry leading hearth products. The Fireplace Company is the one stop shop you've been looking for! We specialize in full finishings & custom mantels to enhance your decor. Let us bring your design to life.

We were so impressed with the service and professional help provided by Noah Johnson. As newer…read moreowners of HVAC installation we had many questions concerning the efficiency and operation of this new system. He checked the whole system and provided us with answers to our questions in a thorough manner. I would highly recommend Mallard Heating and Air to anyone. Gord and DianeThompson.

From the owner: At Mallard Heating & Air, we pride ourselves on delivering high-quality HVAC services at…read morecompetitive prices. As a locally-owned and operated small business, we have the flexibility to offer personalized service and attention to detail that larger companies can't match. Whether you need installation or repair of furnaces, AC units, hot water heaters, fireplaces, or BBQ gas lines, our skilled technicians bring years of experience and a commitment to excellence to every job. By choosing us, you get the reliability and expertise of a big company with the affordability and care of a small, dedicated team.

Great service and reasonable price. The staff are also very caring. Service on our fireplace was…read moredone fast and on time as promised

Horrible service I bought my insert in August 2016 only to…read morefind that it works 50% of the time. For $5000 you expect to get better service and product. I've had two guys come out who would tell me "oh the wind blows the pilot light out" but even if there's no wind at all, it will still go out. I've spoken to the manager ten times (no exaggeration) and I can recognize both the manager's and the lady who manages customer service over the phone and yet they play dumb pretending not to have knowledge of my situation, and did not make any effort to resolve the situation. They did not call the manufacturer to see what the issue may be. I tried reaching them myself but couldn't reach them. I received the floor model so I don't know if it's a defective product or if it wasn't installed correctly, but it sure seems like they want to wait till my year-warranty is up so they can tell me they can't do anything about it.

If you're looking for Country Hearth and are unfortunate enough to reach Robert Murdoch, hang up!…read more He will sell you on anything you are looking for and deliver nothing. He is asolutely the worst contractor I have ever dealt with. After giving him thousands of dollars and waiting for months he ruined our heating system, our yard and and our driveway .Now we are spending thousands to undo the damage he caused. Please do yourself a favour and avoid this guy.

From the owner: • New & Replacement Furnace Installations • Ductless Heating…read moreInstallations • Hot Water Solutions including: o Tankless On-Demand Systems o Hot Water Tank Installations, with the option to rent • Fireplace and Stove Installations including: o Wood o Pellet o Natural Gas o Propane • Chimneys, liners, masonry repairs and new builds • Chimney sweeps, WETT reports • Ducting systems, venting for all applications • Geothermal systems • Radiant in-floor heating • Gas lines, BBQ quick connects • Replacement Parts & Accessories

Excellent service, products and prices. From quote to install - very professional. I bought a…read morefurnace, humidifier, tankless water heater and air conditioner. Furnace/ AC were Armstrong - a Lennox company, Napien tankless water heater and Aprilaire humidifier. I had a quote through Costco - high pressure -like timeshare sales, high price even after Costco cards, quotes units too big for my house = more $, more energy, and they force you to prepay 10yrs service plan. I've never had an issue with a furnance/AC until 15yrs. I would never buy a service plan for new equipment. Even my builder units I'm replacing are 22 yrs old (still going) and I only needed $1k in repairs - I signed up for a service plan after 12 yrs expecting breakdowns - ended up spending $4k in premiums to get $1k of parts/service. Pacific quoted right size units, which I verified online on several sites, including Lennox dealers. Everything was completed in 1 day. Prices were excellent - they quote competitive prices without negotiating. Costco started high, gave a little discount and push the costco gift card rebate as a selling feature. The prices are inflated to factor in the gift cards, so you end up paying even more for sales tax on the inflated price. If anyone asks me for a furnace/AC/water heater referral, I would tell them just ask Pacific and not waste time with anyone else.