No Surprise on the five stars! This past week, I received a…read morebeautiful sympathy arrangement designed by a very talented designer, Michele, a co-owner of the shop. The balance and the flowers chosen for this arrangement was well thought out and I just have to say it was outstanding. As a retired FTD florist/ shop owner, I am very critical of arrangements I receive (I never tell the sender). But I am proud to say I did not move a single flower in this arrangement. Before selling my shop and going to work in our other family business (joining my husband), I had four full time designers and two part time. There were four shops in town. Ours stood out thanks to my great staff and a mother who taught me design at age 16. I am telling this long story because it is difficult to pick a shop if you are new, or calling in an order. Feel comfortable to call this shop directly. They will not disappoint. My thoughtful and loving sender used a wire service, but I am pretty sure she got full value on this stunning piece. Abigayle L.

The arrangement I ordered was the deluxe Merlot Bouquet off their website, the one that arrived had…read moreless flowers and looked nothing like the one I ordered. Why have this arrangement on your web site if your unable to provide it.