They drop the ball. I had a quote done by them. They said they would be back in contact with me…read morewhen they had parts. No call back after three months. I called back. They said they would have their rep call me back. No call back. This is a couple guy operation. I hear people talk good about them. Not my experience. Hope the best for them.

Fantastic service, fair and transparent pricing, and service was completed as stated. Added bonus -…read moretheir little beagle in the lobby.

I stopped by Solesbee Collision because the underbelly panel on my car had torn loose and was…read morescraping the ground as I pulled into the lot. Zachary at the front desk noticed it immediately as I drove in, which I appreciated because it meant I didn't have to try to explain the issue. He explained that the underbody shield sometimes attaches to the bumper and that if the mounting points are damaged, the bumper can occasionally need replacement. He gave me rough estimates - around $330 if it was just the underbelly piece, and roughly $2,000 combined if the bumper also needed replacement. I appreciated the transparency about the potential range of outcomes. Even though they didn't have the replacement part in stock, Zachary checked with the technicians in the back and had someone come take a look. They ended up patching the panel so it would stop scraping and be safe to drive, and they did the quick fix at no charge. Overall it was a helpful experience. They took a moment to help me out even though it wasn't a full repair job that day, and the staff was straightforward about what the possible repairs might involve.

They are the best! From beginning to end, their service is friendly, top notch and professional…read more Family owned and run. They make sure that every aspect is fair. They did an awesome job on my bumper. I highly recommend !

I read another review and I agree that I also wish I could give this business more than five stars…read more We were so impressed with every interaction with the owner and staff. I reversed my bmw into the top of our garage door and was feeling stupid for doing it. The owner was really kind and reassured me it happens a lot.(true or not I do appreciate him making me feel better!). The pricing was really fair. They ordered the necessary part and scheduled the work promptly. They had us in and out same day and the car looks like new again. They even detailed our car before we picked it up! Rarely do you find this level of customer service anymore and we will be back for any future needs (hopefully never for the same thing!).

This place is truly amazing. It was like a time warp when it comes to customer service I couldn't…read morebelieve how friendly and fast they were. You drop your car off on time, they start on time and they give it back on time. They shake your hand and thank you for doing business with them and they detail your car for free! When I was leaving, I honestly felt like I was robbing them. Amazing experience and we will never use anyone else.

Several years ago, my husband had minor work done there and the service was great. I recently…read morescraped part of my fender pulling out of a narrow garage door opening. It was suggested that I'd be better off to replace the entire fender. But I stopped by American Way at 3:30 on a Friday and Nick took a look at it. He took my car back to the shop and within 5 minutes, he returned and had buffed out the white paint on my black car. He told me I could bring the touch up paint back to them and they would apply it to complete the job. Best of all, when I asked how much I owed him, he said "nothing". That is superior customer service and rarely seen these days. Thank you, Nick!

Could not be more pleased with this great business (and thanks again for fellow Yelpers who pointed…read moreme in the right direction). My car was stolen and damaged and I needed an estimate for insurance. I called to make an appointment and John asked me just come over. The location is clean and has a great classic car feel inside. The staff were super professional and took great care in preparing the estimate and telling me how the process worked with insurance. Look forward to bringing me car back and know this team will return my Tiguan to the way it was (and probably even cleaner). I seriously cannot imagine a better automative repair shop in Spokane.

71 c/20 custom camper- They (Renell and Chris) knew exactly…read morewhat to do! Trusted and real easy to work with.... No need to go anywhere else! Rare to find skill, quality and timely in 1place!

Highly recommend.They did an excellent job repairing my truck…read more The price was fair and the customer service was excellent.

Great place to get your cars clear coat restored made my truck look brand new. It's great for the…read moreprice and definitely doing it to all vehicles.

From the owner: RestorFX Spokane is an Automotive Refinishing Center that utilizes the most advanced paint…read morerestoration and paint correction technology on the market. RestorFX fills, fixes, repairs and replenishes automotive paint finishes dramatically enhancing the aesthetic look of a vehicle.

I left my badly damaged Kia soul in this shop to be repaired. I was told it would be a long waiting…read moreline and my car was in for less than 2 weeks. Kevin did an excellent job with repairing my car and it feels as good as new. I would recommend him highly. He's in a very small town and works very diligently to do a great job. Thank you Kevin!