Was looking to get my oil change and not have to pay dealership prices($400 for an oil change) so…read morewent to my favorite app (talking about you Yelp) to get some quotes and boy was I happy AND glad I did. Within minutes of putting in a request I started to receive quotes. In the end, it was not the price that sold me on LV Mobile Oil Change and Brakes but what Steven wrote on his price quote, it was the type of oil he was going to use for my vehicle: European specific oil blend. After a couple more text over the app, I made an appointment for Sunday. I received an appointment confirmation and a service call the morning of the appointment (nice touch on the call). Steven arrived on time and after asking him a couple of maintenance questions about my vehicle and future service needs, he went to work on the oil change. Oil change took about 20 minutes (way faster than any dealership or oil change garage). I also had him install a new cabin filter (for a small addition fee). Overall, very happy with the service, Steven is very professional and does a quality job. Will definitely use their service again.

Steven from Las Vegas Mobile Oil Change is amazing!…read more Just got my oil changed on my Jeep today and he was super fast, efficient and professional. I loved that he was thorough in our communication via text before we set up the appointment and during. I will definitely hire Steven again for my future oil changes because it's convenient and reasonably priced. My advice to anyone needing an oil change for their vehicle is if you don't want to wait 3-4 hours at the dealership call Las Vegas Mobile Oil Change! After this wonderful experience, I will definitely be recommending them to family and friends!

Jeff responded quickly. Provided a fair evaluation estimate. Came out. Quickly diagnosed my AC…read moreproblem. Got the part, replaced it and re-charged the AC. Runs cold air now! Just in time for the summer heat! Thanks Jeff!!!

Honest and reliable. Pleasant to deal with and reasonably priced. Will use Jeff again.read more

Standard oil change prices however I enjoy going to this place I have for over a decade. Services…read moreis quick qualities is good. The value comparable. It's a good value. You can also get smog tested there as well as update your registration for me to one stop shop because I live in the area.

Amazing staff!!! Alonzo is so efficient and Tony is very quick and professional!! Great team!!! A…read moreplus service !!

I went to this location all the way from Aliante based on reviews. I was not disappointed. This was…read morethe most professional, efficient, pleasant oil change I've ever had. Quick and to the point. As someone who works in luxury customer service experiences, theirs was on point. Definitely will only come here from now on :)

We just pulled in and the guy opened the hood and a few minutes later the coolant spilled…read moreeverywhere We would've fallen for this if not for the fact that we check the coolant every morning and it was fine It's an old car. The last time we were here there was an incident too.. odd stuff with a local mechanic being recommended I didn't write it up because we just left. This time we don't get to leave. Waiting for a tow and it's too much of a coincidence that a guy offered his buddy as a mechanic ...again The rest of the staff was very friendly and helpful

waited at walmart for an hour so we left. yeah walmart was cheap but if your on the go…read more go straight to valvoline!! we was in and out!! and the. gave us a. free car wash!! now thats beast mode!!

So I normally do the lazy thing and just go to Walmart and get my oil changed but I needed a change…read moreof pace as they normally never do what they say. This place on the other hand, are honest and reliable. You can see them diligently working and they show you every step that they do. There is no pressure in up charging they tell you if they find something irregular and if they can help they will show you what they can do. If they can't they inform you of the issue. Awesome place. I will come to them from now on. Thank you Randall you were a big help today. Also they do military discount.

Got my car smog checked today. Great job by the entire staff…read more Was not pressured into any unnecessary repairs Highly Recommend !!!

I went to USA Auto for an oil change, knowing that I needed to either buy a new engine or get a new…read morevehicle. My vehicle has 249,000 miles on it and was spitting coolant, so they sealed the leaks, installed a new water pump, and seemingly got me back on the road until I decided to buy another engine or a new car. The manager, Debra, is highly knowledgeable, honest, and on top of her game! She found an engine with 23,000 miles on it, including the catalytic converter, at an excellent price! The mechanic, Derek, gave me a ride to Walgreens, and Debra gave me a taco and offered me water during lunch. The entire staff was professional, pleasant, and went above and beyond across the board! Derek also showed me that my recently installed oil pan was leaking because my main mechanic used silicone instead of a gasket. My main mechanic is knowledgeable, but it opened my eyes to how his prices are so low because he goes with the most economical option instead of the best one. My main mechanic gave me a solid price on a new engine, but USA Auto beat him by $ 600.00 and offered more value with additional parts! The next day, I returned to USA Auto Service to have a new radiator installed and found that the gasket had blown. As Derek, who is highly knowledgeable, explained, they sealed up the leaks like they were supposed to, and once they did that, the weakest part went ( the engine). I already had oil in the coolant reservoir and a mess under the hood, so I pushed it to the limit. I was able to drive my car home by pulling over in spurts before it overheated, and it took me forever! I've been to this USA Auto location 3 times before and had a pleasant experience, but the new staff and manager have raised the pleasantness bar even higher. I plan to get a new engine because I love my car and hate having a car note. I will make the permanent switch to USA Auto because my former mechanic, although cheaper, has clearly been cutting corners to keep prices low, and I have already found myself replacing parts that I supposedly had installed by my old mechanic. When I mentioned it to Derek, he said the thermostat he pulled out wasn't new, and I saw with my own eyes that my old mechanic used silicone instead of a gasket on my oil pan, which didn't properly seal it. Derek said he would use silicone for his personal car but never use silicone to seal an oil pan at a business. Located on the corner of Smoke Ranch and Decatur, they offer auto financing, a cool air conditioner, and a clean restroom, unlike your typical mechanic shop. This USA Auto location is easily the best I have been to, and I will make it my home location. I highly recommend this location!

Great !!!!, On time apointments, very good prices for services, and product…read more Staff knows how to speak English and can make decisions needed when operating a company. Super warranty on tires that is honored without question.

This location is short staffed, try to avoid if possible. Store accepted my alignment appointment…read morebut when I arrived store gave every possible excuse to try and not do alignment. Even claiming I was out of alignment warranty when I indeed wasn't.

This place is THE place to take your car for repairs. We're new to Las Vegas and my AC went out mid…read moreJuly, need I say more? I drove to several well known places including Carmax, Pep Boys and Jiffy Lube trying to get it fixed. One place told me they have an appointment for August 21! I saw Quick Lane on my way to one of those places and circled back. I met Brenda at the front desk and she was absolutely amazing! She had someone (Josh) take my car in right away. He asked me questions about when the problem started and what I was experiencing. He said he would start with a recharge to see if that would get my AC back up and running. He came back and broke the news to me gently that it wasn't working and that my compressor was bad and would need to be replaced. (One of the other places told me that too but the price they gave me was so ridiculous I left without even thinking twice about getting it done there). So, I talked with Brenda and made arrangements to have it done the next day. She quoted me a price that was $600.00 less than one of the other places mentioned above who were throwing in a wheel alignment, tire rotation and a bunch of other things I didn't need (probably try to justify their price). I didn't get any of that at Quick Lane. They were straightforward, honest, and fair. And not just with me. I waited there while they fixed my car so I got to see them work with a variety of customers and they were so kind, respectful, and knowledgeable. My AC is working so good I have to keep turning it down! They are now our Las Vegas car repair shop from this day forward! Give them a try, you won't be disappointed.

Always pleased with the customer service. Noel is fantastic and knowledgeable. Service is always…read moredone in a timely manner.

The guys at Zip Zap Auto are genuine, hard-working, and kind people. I've been taking my car to…read moretheir shop for smog tests for years (and can we talk about their full free beverage and snack station for those who need to wait in their lobby??! Incredible. Just a really small feature that makes you feel taken care of in a business that is often frustrating and can be predatory.) They're not in this business just to prey on issues that "pop up" when you take your car in for something unrelated. If there is a mistake on their end (because let's admit it, we are human, mistakes can and very well could happen!) they will go out of their way to fix their mistake, own up to it, and do what they can to be open and honest with their customer about the situations. I recently took in an Audi A3 (if you know anything about German automotives, you know how much time and work they take for the simplest things and not all mechanics have the capability or tools to work on them) and when they found out it had an issue that was - in reality - not a very fixable one, they really talked me through the issue and what their opinion on what the best direction to take was. It wasn't the option that made them money. It was the option that helped me in the long run. I did end up having to purchase a new car, but you know that they'll be the first ones I take my new one to for anything and everything! I cannot thank them enough for the kindness they showed me in that time of frustration and the fact that they didn't try to upsell me on anything is such a breath of fresh air in a business where value doesn't always matter as long as money pools in their pockets. Zip Zap isn't that way, and its incredible. They have incredible opening hours for people who work regular 9-5s. Thank you to the team at Zip Zap!!

I really wanted to rate this business with five stars. I had a nail in a tire I needed to fix…read more.. I was greeted with smiles and everybody was very very friendly, and I was in and out in ten minutes (!), but.... The tech's hands were filthy dirty. He left hands prints all over the car, and worse, all over the steering wheel (so then it was on MY hands). Cmon man.... Also, $30 to patch a tire seems excessive? Things cost a lot more than they used to so I'm not sure.

I've waited a year and half to write a true review because I wanted to see if Eddie would follow…read morethrough with his customer service. To be honest, yes and no. And there is enough no to say I would not use him again nor would I recommend. Let me explain. In Sept 2021 I needed an oil change quick. I was in town for a few days for a wedding and staying at an airbnb. Eddie had 5 star reviews, his prices were comparable to brick and motor shops, and he was mobile. He was responsive, on time and told me he would top off my fluids no charge. Now the bad. I go back inside and after about an hr he texts me and said he's going to run to the parts store and get me a new cabin filter. Mind you, he TELLS me. It wasn't an ask. Well I'm well versed in how easy it is to change a cabin filter and I already had a spare in my car. As he's getting into his car, I tell him don't worry about it I have a spare and I can just put it in myself. I for sure said that. He offers to put it in and I honestly thought he was doing it complementary. It's a job that takes like 2 mins no joke. Plus he already had just looked at my filter without me even asking! So I say ok. 5 mins elapse and he hands me the bill. Guy charges me $15 for labor. I'm a little shocked but I don't say anything and just pay it. Later I text him and I say I got an issue with that. He tries to gaslight me by saying they always charge for that at a shop. Nah man. At the shop they always ask you IN WRITING if you authorize it and disclose the price. I straight up got hustled. To his credit, Eddie offers to credit me the difference next time I use him. Um ok. Like just Venmo me bro. Fast forward to last week and I need another oil change. I hit up Eddie and see if he'll honor the discount. He does. But of course he still has the text messages. Charges me $110 now. Ok I see you. Oil prices have gone up he says. So I call around and 2 shops quote me $80, another $95. Mind you I was going to just let this go and leave my previous (generous) 4 star review. But today I go and change my cabin filter. Yes it takes me 5 mins. But what do I see?!? A crumpled bent filter that was just jammed in there. ARE YOU SERIOUS!!

Ah. May. Zing. I had to get an oil change and filter for a car that I store in Vegas and was…read moredriving back to Chicago. Only problem is that my flight coming in was later than other oil places closed which is 6pm!!! Anyway, I wouldn't want to go to an oil place anyway now with covid...so I called mobile and they are super friendly! Very communicative about confirming appt and arrival time (right on time!) Work was done quickly, no upsells, no creepiness and the work was perfectly. Gave me a jump and filled my tires also because the car had been sitting so long. I cannot recommend highly enough!!!! Don't go anywhere else.