It's always a pleasure to have a dental appointment at Birch Tree Dental. The staff is consistently…read morefriendly and professional. The staff is very competent, and I have confidence having procedures performed there. I believe the office also takes part in current available procedures. They are also about prevention, such as offering a laser treatment to keep bacteria from your gums, which can help prevent or circumvent illnesses. Would definitely highly recommend this office.

I never got through the door. I was going to become a new patient, with dental insurance. I had to…read morecancel 1st two appointments. One for the initial cleaning and one for an emergency. Which when I had set the appointment up was told that they most generally send extractions out to a surgeon. After the last cancellation I was told that she was going to charge me $50.00 for not giving a 24 hr notice. That was ok, I scheduled my next appointment only because someone else had answered and I was informed that I could go to a surgeon on Hill Rd. (I Use YourRide-which means Genesee Co. only) the previous person had told me that they sent patients to 59 in Hartland, not covered by YourRide. I was willing to pay the money, but when you live on Disability bills are hard to pay. In good faith I called today to tell them that I do not have the $50.00 fee due to a late cancellation. My appointment was for this Wednesday, August 6. Now mind you my emergency is a back molar that has split in half. This is the 5th tooth that has done this since Primary Bone Cancer. It doesn't hurt at this point, but it will, it is difficult to chew on just the one side. Why is it when I was coming in find out if they could take it out, the others just basically fell out. There's no surgery to it. There is no money in it, when a general dentistry doesn't do general, anymore but sends everyone to a surgeon. But instead concentrates on Cosmetic Services instead..... I was going to pay, just because I am poor doesn't mean I'm going to rip you off. I wish I could say the employees name but I won't stoop to her non-compassionate attitude towards someone with a tooth dangling in their mouth. I as a former healthcare professional wonders what happened to compassionate patient care. It used to be a higher calling, like Pastors, Priests and Clergy. Doctors, Nurses, Medical Staff were expected to be ...More. I know we are all human but when did we lose our pride in what we do for a living? I learned early, what staff are like at this place. I've seen a lot of Doctors lose patients not because they're a bad doctor but because of the DOCTORS STAFF should not be working in the Healthcare Field at all.

Dental care is very thorough and efficient, and everyone, including the front desk staff, is very…read morefriendly and courteous. Highly recommended.

I've been around some 57 yrs and expect nothing but THE BEST care and service from a Dentist I…read moreemploy and I have nothing but praise for this Dr, Carrie @ front desk and this group. I give 5 stars and recommend them to all. Dr Sue Dinh is so knowledgeable, gentle, personable, and caring. I never wait long, they are schedule accommodating, and employ easy remind "text" technology to help me keep my appointments. And when she had to refer me out to a specialist she made sure I received the same care she provides. You will serve your family well choosing to try my Dentist.

I recently decided to try a new dentist and decided on Paul Racine at Vienna Family Dentistry…read more Everyone there is polite, friendly, and professional. Dr Racine and his staff answered all my questions when I was thinking about using his services. I was impressed that this dentist office was keeping up with the times with newer style X-ray equipment, air filtering, and other newer dental technologies. I have now been there for a total of six appointments as I needed considerable dental work after postponing dental visits for two plus years of the pandemic. At all visits I have been promptly greeted by a friendly face, and time spent in the waiting area has been minimal. Dr Racine and the various staff and technicians have been cordial, professional, answered all my questions about the procedures I was there for, and explained what they were going to do, and what they were doing as they worked on me. They consistently check to see that I am comfortable, and OK, while they are working on my teeth. They offer free nitrous oxide upon request, and being a bit of a wuss I request it each time. I have had scaling and deep cleaning for Periodontal issues, multiple crowns, and several cavities filled now and all done painlessly, with minimal discomfort. I am fully happy with the work, and experiences I have had with Dr Racine, and Vienna Family Dentistry, and I like their very realistic ceiling light covers that I have been getting a lot of time to look at. LOL

Not a dentist I would recommend to my worst enemy. He refused to admit he messed up my bite and…read morerefused to fix it. Took my $8 grand. It's going to cost another $8 grand to fix his mess. Beware!!!!

Had a great experience today, my assistant Alyssa was very kind and made sure I was comfortable…read morethroughout the whole appointment, I would give them a 6/5 if I could.

This office has a wonderful staff. But why would such a great group of folks wait an entire year to…read moretell you that your insurance is out of network and than bill you $485.00 for 3 simple basic cleanings after a year...!!! If you're a (Blue Cross Blue sheild Medicare) card holder beware. This office is out of network..!!

Taking advantage of sr citizens and veterans. Dentures don't fit . Paid in full and they keep…read moresending bills after over a year . Don't use these clowns. Horrible horrible experience. $5000 and dentures do not fit . Customer service horrible horrible rude . These clowns take advantage of seniors and veterans do not use these clowns

the staff there are amazingly welcoming, and my hygienist Lindsey was absolutely patient and gently…read morewith me. I expressed how scared I was. and she made me so comfortable. I wholeheartedly recommend you all to come

Dr Brezden is without doubt, the finest dentist I have ever had. She is sweet, gentle, concerned…read moreabout your needs and great dentist. Dawn is the finit hygienist I have ever had as well, the entire staff is professional, and extremely friendly. This is superb dental office A+++

I had a wonderful experience here! Everyone is so kind and welcoming. Dr. Knights and Dr. Ashley…read moreare both fantastic and made me feel very well taken care of throughout my visit. The office is extremely clean, modern, and updated, and the location is very convenient. I highly recommend this practice to anyone looking for excellent dental care!

Dr Mark Knight and his staff went way above and beyond with my moms new dentures…read more She's a healthy 86 year old. Her smile never looked better. She was a new patient to him and was extremely impressed by their state of the art equipment. We started off at the dentist she had always gone to but we were unhappy with the cost and game plan for her care. Dr Knight took the time to explain exactly what needed to be done and why. Amazing group.

Fantastic care, friendly, effective, skilled and efficient staff. Cleaning was thorough and…read morepainless. During both cleaning and exam, everything was explained in easily understood terms. When i had to be numbed i never even felt it. Office staff has been great as well. They contacted me when they had a cancelation to check if I'd like to reschedule. I received texts confirming my appointment after scheduling and as a reminder a few days before. I've had a long time fear of dentists that they have overcome beautifully.

Dr. Smith continues to provide the very best dental treatment with great understanding and care…read more Thank you for the excellent same day service! My thanks to Kaylee too for her observant and thorough hygiene work. We love you all at Redwood Holly.