Bob gave excellent assistance in navigating my benefits under Medicare, especially Part B and the prescription drug program. I was unaware of the need for supplemental insurance to cover the costs not covered by Part B; and we took care of that problem immediately. We also had a lengthy discussion concerning provisions of the Affordable Care Act; specifically those that seem to be targeted as talking points by its opponents. Bob was extremely knowledgable about the laws and regulations pertaining to provisions of the health care system; and he took the time and interest to patiently answer all my quetsions read more