The man who helped me on the phone was very nice. Very helpful. They gave me a quote- and I paid…read moreit in FULL. After, they charge me several more thousand dollars ! Insurance did NOT cover all of it. I came out of pocket for that additional SEVERAL thousand. They tried to gaslight me into thinking otherwise. Just be prepared when dealing with anyone during a crisis. Companies will take advantage of you and then you pay way more than you thought. It wasn't about not understanding insurance for this. A simple call telling me would have been nice to let me know before hand. And from talking to others and one person here, it seems to be the trend for this company.

I have told representatives of this company at least 10 times this year that I am not interested in…read moretheir services and to not knock on my door and to stay away from my home. Despite repeated admonitions, they continue to show up at my door and disturb my family. This in spite of a very prominent "No Soliciting" sign right by my porch. Yesterday afternoon, another salesman showed up, and I told him once again and I pointed out the sign. Each representative indicates they will tell their manager to take my home off their list, but nothing changes. I am at my wits end. I have written a Do Not Treapass letter to the local Augusta office and have video of yesterday's interaction and will be using it to support a trespassing charge on this company the next time one of them shows up. Since there is no Zero Star choice, I'm leaving 1.

I was recommended Crosby Roofing and knew they had a good reputation -- but honestly, they exceeded…read moreevery expectation. From start to finish, their work was nothing short of outstanding. I have a large, complex roof with multiple angles and a steep pitch, and their crew handled it without hesitation. An eight-person team showed up early, worked efficiently all day, and stayed focused and professional the entire time. They clearly knew exactly what they were doing. The quality of the workmanship was excellent, the job moved quickly, and everything was cleaned up thoroughly afterward. It's rare to see a crew that works this hard, communicates this well, and delivers results at this level. If you need a new roof and want it done right the first time, Crosby Roofing is absolutely the company to call. I couldn't be happier with the experience and would recommend them without hesitation.

If you care about your landscaping/flower beds, do NOT use this roofing company. The work they did…read moreon the roof is fine, but they trashed my flower beds and my backyard. They broke the stalks off of multiple potted plants, they trampled my wildflower garden, and they crushed my other flowers. I have spent so much time and effort building my gardens and they've been destroyed. The workers also broke one of my flower pots (and tried to hide it), shattered one of my garden statues, and left dirt all in the pool. They also left trash and roof debris everywhere. I've been finding wrappers, shingles, and nails all over. Not only is that nasty, but I have dogs that run around in the backyard, I can't have nails out there. While I'm happy they are compensating me for what was trashed, I still can't just go get those flowers back. I had grown them from seed and they were just starting to bloom. Very, very disappointed with how careless and unprofessional the workers are.