I have been using these folks for over 20 years and the quality of the work is good. The customer service isn't great though. After 20 years of patronage and a recent series of orders over 500£, they refused to frame a picture 2 days earlier than the quote - even though I was moving house to a different area.
How unfriendly customer service is that? They're good, but so are many others and unless they're on your doorstep, go somewhere else; who needs to feel their business is worthless? read more