The people in the admin office are terrible-rude-Not nice. They need new people there. They never help you. They don't even acknowledge you. Especially Kelvin. They make you feel worst than when you initially walked in!!! Even if they're at fault! They charge for everything here. Rent goes up every year ( high amount) there are safety issues and pest issues. read more

I'm writing this review just after learning my car has been towed. In all fairness, I do not pay for a parking sticker. On the other hand, if you see ample street parking on the website, don't believe that bs. I parked in a back lot where the car wash station is. I've been a resident close to 1.5 years now and fortunately I haven't seen mice like others have. I do have lots of ants. I'm in the Lee and others have said it's a decent size for the price and location. The bathroom is in the bedroom so it's great for me but guests will have to enter your room to use it. There was a shuttle to the King st metro when I moved in. They discontinued that. But you can walk to a bus stop within half a mile. Harris Teeter is about half a mile from my building, as is Aldi. Easy access to I395. I gave it 2 stars instead of 3 because, as I stated in the beginning, I JUST found out my car was towed less than 1.5 hrs after I parked it (3:45 AM). Now I have to pay $185 for parking in a place that I live. Another thing I didn't like is the fee to change apartments. I was looking to move into a 2 BR and the fee was nearly $1000 to change apartments. wait what?! read more

Worst WORST WORST DO. NOT.MOVE.HERE. EVEN IF THE PRICE IS DECENT AROUND THE AREA, TAKE YOUR MONEY ELSEWHERE.!!!!! Stay away !!!!!!!! Management is new. CASSIE is one of the worst non-compassionate managers I've ever met my entire life! She indirectly tells residents that they're liars aand they will ALWAYS have their employees back, even if they did gou wrong, rather than please or accomadate a resident! Parking is a HUGE HUGEEEEEE HUGE EFFING issue here! I loved here 2 different years and always, ALWAYS, have car dings on my car, each side. You will experience LIMITED parking with narrow tiny little spaces! Good luck with finding a space near where u live, and even then, get ready to shimmy out of your car! They offer reserved parking for an extra 40$/ month! And recently took away more free parking spaces to turn them into reserved, haha MONEY GRUBBING Foxchase! They say, the residents asked for this, as if!!!!!! We mean put investment into creating more lots, rather than putting money into their BRAND NEW LEASING OFFICE THAT LOOKS 10X BETTER THAN THE APARTMENTS HERE. Oh and got an issue with your apartment? Put in a service request? And then wait weeks! If not months! The dumpsters are always overflowing! But other than that, the community because of the RESIDENTS is nice. Oh one more thing, be ready to move out with barely any of your deposit back into your pocket, MANY fees once you move out. And i wouldn't be surprised if a leasing agent "accidentally" forgets to charge you a fee or two! Only to go after you for it later! Update July 5th 2018 "George" replied. Mostly in regards to parking. No George adding more reserved spots doesn't make people lives easier! It makes their lives filled with more debt! George, your only providing solutions that aren't possibly helpful! How would u like to pay extra on top of every other bill you have? Just to park somewhat near where your home is supposed to be? No george. You wouldn't. So George, find a better solution to dissolve A LOT of what the reviews are about. And also focus on the management team, george! read more

See all

I was fighting roaches for almost a year, spend a lot of money on different sprays and other treatments. It seems they are gone but I'm still scared they'll come back. The management was completely unhelpful and unresponsive, but it looks like it has changed, new people came in and are pretty responsive. One good thing about the complex is maintenance, all requests were completed in a timely manner. I guess I'd say it's an ok place to live considering the price you pay, it's a great location and it's cheap. However I won't stay because of cockroaches. read more

The only reason they've received even 1 star from me is because the rent WAS cheap. That is no longer the case. However , that is not my sole purpose for writing this review. My purpose in writing this review is to warn anyone else considering living in this "community". safe yourself the time, money, AND frustration by LOOKING ELSEWHERE... literally ANYWHERE ELSE. I have been renting since my junior year of college and have never felt so taken until advantage of until I moved here. 1. The leasing consultant flat out LIED about the apartment in order to get my lease. Once I signed I was completely on my own. She wouldn't even take my calls. 2. During my walk-through of my new apartment, the inspector overlooked many things that would have certainly resulted in a charge had i not pointed them out. 3. It took them 5 MONTHS and multiple requests to fix just my closet door. Not to mention everything else that was wrong. 4. They charge a cleaning fee but I ended up having to scrub down the entire house. 5. They come into your apartment without notice and they don't always come in through the front door. (Some bedrooms have fire escape doors) 6. Move out is a mere exercise in highway robbery for them. Anything you've saved because of low rent will certainly be recouped when they ransack your wallet at move out. If you still chose to live here after reading this, my apologies for the inconveniences that you will certainly have to endure during your lease term. read more

Leasing office staff rude and doesn't care about tenants. We are supposed to be smoke free yet our neighbors constantly smoke in their apartment. We've complained but nothing has been done. We also had a really bad problem with black mold. They didn't even notify residents until we started hounding them about it. All of our vents had to be professionally cleaned. The hvac closet in the building next to mine caught on fire but Stefanie was so worried about my REGISTERED service dog and not the building on fire. Instead of addressing us about the dog, she tried to sneak pictures of the dog from the balcony. Horrible and unprofessional! Do not move here!!!!! Not even worth the money ! read more

Please people don't rent in this place The make you sign a contract with so many charges things you don't have to in your apt, insecure Parking, is not free smoke, people smoke inside the apt and the building and apt are in bad conditions look nice but have so many issues . Do not rent in this place plus is impossible to break the lease either when they have all the pros . Don't Rent here read more

Been living here at Foxchase for almost two years and it continues to be a relatively good place! I've put in a couple service request, mostly due to a bird nest issue in my dryer vent (smelled horrible) which they took care of in 4-5 business days, which is company fair to me. They did forget to order a vent cover but when I called and asked, they promptly apologized and installed it within 24 hours and I was perfectly happy! Other than that, I've had zero issues with any pests, bugs, etc. they regularly fumigate the building too, 2-3 if I recall correctly, so that might have something to do with it. The only gripe I have, and I guess to be honest, they may have done it with good intentions, was the recent increase of Reserved parking spots. I currently have the non reserved spot parking and got a parking spot 95% of the time. Never had an issue finding one unless I got back at like 3 in the morning. Now, with the increase of reserved parking spots, which wiped out more than half of the open spots, Ive found myself having trouble multiple times finding an open spot after 5pm. I could upgrade to a reserve spot, and I might, but I don't feel like spending more for it, which again is a personal problem. I also find myself side eyeing people as I see them take a spot which I had internally claimed for my own and slowly drive by glaring at them. Oh well. My bad. But all in all, I've been very happy with the staff and service here at Foxchase and constantly recommend it! read more

Parking is not enforced how it should be. People park how they want & it's very inconsiderate. Calling the leasing office was pointless. Like this is illegal. read more

Foxchase - Apartments Near Me - Alexandria, Virginia

I cannot wait to move out of my apartment. I am so fed up with feeling unsafe every day, living in a complex that smells like someone died in it (which sadly may not be too far from the truth since there was a murder not too long ago), dealing with trash all over the grounds, broken down amenities, and dog poop everywhere! This place is disgusting. read more

Foxchase - Apartments Near Me - Alexandria, Virginia

Do not move in Foxchase Alexandria VA apartments. They will treat you with love the first time, they once you sign the lease you are on your own . After you decide to move out ,they will charge you some unreasonable fees . Take my advice look somewhere else . read more

Lived here for a year and pretty much loved it. The apartment we chose was small but cozy and the rent was more than reasonable. The administration and maintenance staff was overall nice and helpful. We would have probably never moved out if it wasn't for the rodent problem we had for a couple of months. Even then, they would send a pest control guy to try and get rid of it every time we called. P.S. we lived on the ground floor, I always suspected the upper floors didn't have the same rodent problems as us read more

Foxchase - That's what our kitchen looked like, a little small, but perfectly equipped :) - Apartments Near Me - Alexandria, Virginia

See all

4/12 update: I was contacted by the leasing office last week apologizing for the inconvenience they caused. The person on the phone sounded sincere. I also think it might be unfair to them to rate them so low for a single incident. Therefore I am changing my rating from one star to three (which I believe is reasonable base on my general experience here so far). I am moving out in a couple of months and will come back to write a more comprehensive review by then. ------------------------------------------------------------- (original post) I have lived here for about 10 months. I am at a top floor and away from the main street, so I never had issues of cockroaches or noises as other reviews mentioned. I would have given at least four stars if not for what just happened here. They repainted the interior of all the buildings recently (doors, hallways, stairs, etc.). I went out after they finished the work. The smell of the paint is terrible! I cannot breath or even open my eyes because that strong odor is so irritating. I went to paint stores and did paint jobs myself before, but never smelt anything that bad! You can tell they must have picked the cheapest paint they can find in the market and care less for that toxic paint may harm people's health. A day passed, now I sit in my apartment still can smell the paint from outside! read more

I just wanted to post an update since I just killed yet another centipede over my bed. I have since contacted the email address that they tried to provide in the comments and still no luck. It's literally awful living here I do not recommend it at all. Management does not care about my complaints regarding pests. I'm just counting down until I can move out of this hellhole of an apartment and finally get some good sleep somewhere else. read more

I would give no stars if I could. Let me just start this off by saying When I called nobody answered their phone lines were shut off during the hours they said they were open. Two minutes later I get a text message saying they can't answer phones only text. I ask about my situation regarding being military and if it's true that they give military automatic approval. He kept a ignoring my question when I asked a third time he said that during my appointment they can answer my questions. I'm not going to waste my time showing up to a place that can't even answer general questions. DO NOT PUT IN EFFORT TO LIVE HERE. read more

Office staff is rude and do not all have the same information. Their manager tells me no one would ask me to go to my bank to get my refund and the very next phone call was someone in the office telling me it's the banks responsibility not theirs. Come to find out the office never requested my refund and then lied saying the main office did not process it. They then sent it via messenger to the main office and I had to go get it. I would not rent here for anything. Staff is RUDE and UNINFORMED. Only giving it a 1 star as zero or negative stars are not an option. read more

They are out here scrambling to get ready for the Amazon headquarters arrival. Its understandable from a business point of view but sucks for residents. Tearing up sidewalks all day long, one big project on your building after the next, offering to "upgrade your apartment" while you live in it, they've already increased rent online 3-700 $ per unit. It's a shame for the residents they've had since the 70s. The residents who have lived here and will now be forced to move bc they can no longer afford it. The residents who weren't worth fixing the place up for before, all these years. Welcome to the construction zone. read more

Signed my lease in March 2021. But didn't actually move in until 4/21. On 2 separate visits to my new apartment I found several dead roaches in my bedroom - I hadn't even moved in yet! I immediately contacted the leasing office and they had pest control come. I saw on my door lock app that 'maintenance' has been in the apartment on the correct dates for a total of 2 minutes and claimed to not see any activity - well of course they wouldn't see anything, they barely set foot in my apartment! Moved in and after a couple of weeks woke up with a roach crawling IN MY BED. Whenever it rains the roaches come inside - 3 or 4 a day. Why am I paying $10 a month for pest control when it's clearly not working???? And if I contact the office they will charge me ADDITIONAL costs for pest control to come back and treat my apartment... Rent price is fine, I also understand that utilities will differ from month to month based on usage. But what am I paying $5/month conservation fee for a door-lock and app controlled HVAC that rarely connects to the app and their customer service can't help and I have to reset the entire system weekly. I'd rather have a key for my door and save my $60/year. Why do I have to pay conserve and additional $5/month to set up my monthly bill ? Foxchase chose to set up their utilities this way yet I have to pay hidden fees for their convenience?? Stop the nickel and dime of your tenants!!! You pay your own electric and gas. But water is split between the number of tenants in your building. So it doesn't matter if I take a quick shower, or don't run water as I brush my teeth, etc. if my neighbor does, I end up paying for part of their water bill. (Or their washing machine) My unit doesn't have a washer/dryer. I was fine with using the one in the basement. However it runs on another app. And that app doesn't work, When I reached out to their customer service, I have YET to hear from them and it's been over a month. Pay $18/month for a parking spot, but street parking is free (which the leasing office will NOT tell you!) The lot spaces are so narrow I get dings in my car constantly! and fight for parking if I arrive home after 7pm on the work week. Not enough spaces for people who pay the monthly fee. The buzzer outside of the building doesn't work unless I pay for a phone line. So I can never tell if friends or visitors come unless they text/call my cell phone. I moved hastily to get out of a bad situation and feel as if I've moved into yet another bad situation. I signed a 2 year lease as I didn't want to have to find another place to move in a year and didn't want my rent to increase; but I'm already regretting the decision to move here and I haven't even finished unpacking my boxes. read more

Poor management. I am paying rxtra to move put!!! They don't care about you once you have a contract and signed the lease. They don't respond the emails or the phone calls. The buildings are full of roaches and mice. I caught 6 mice already in less than a year. There are a lot of things that aren't done properly. They fix things 5 months after they are reported. read more

This is an update from last year... Everything I put in my previous review remains the exact same. The administrative office still is unresponsive and rude. My fianceé and I went into the office recently (knowing they would never return a call or email) about our renewal options. We really are buckling down and saving money, so we wanted to see if we could downsize. And, apparently downsizing is NOT an option. Essentially, we would have to not renew and then come back as "new tenants", which makes no sense. My biggest problem is that we met with the guy at the front desk lobby. Instead of being pulled into a private office or in the back, they were completely fine with us having these conversations in front of everyone in the lobby. It was completely embarrassing and unprofessional. Also, BEWARE of where you walk outside. There is dog poop everywhere!! They recently allowed more dogs in certain units, which I'm assuming is to bring in more money, but we all have to pay the price. It is absolutely disgusting. I am constantly looking down hoping to not step on dog crap. I get sh*t on my shoes at least 1-2 times a week. I wrote an email to management about the issue. I actually came from a place of "How can I help? Is there something as neighbors that we can do to have a cleaner property?" I never heard from anyone. The price is still decent, but if you expect an attentive staff that cares about their tenants, this is not the place. read more

Don't do it! Why? 1)There was just a murder here on 10/18/17! 2)Mold was recently discovered in my apartment that made me VERY sick! That's over 2 years of breathing in toxic mold! When I ended up in the ER is when I discovered that mold was the culprit. Aimco has refused to take responsibility causing me to take legal action. Please message me ASAP here on Yelp if you've had leaking or mold issues at Foxchase! 3) Leaking! Just know that leaks happen and they sit for at least 3 days normally before the slow maintenance system gets to you. They just cover up the issue and you end up like me: sickly! 4)Mice, mice, mice! Superrrr mice! The type of mice that leap through 1-inch vent slits! Superrrr mice! Yep. I've actually seen mice the mice leap through the vent. 5) Poor lighting and poorly maintained buildings. Take a look if you decide to take a tour. The building floors and hallways are poorly maintained as well as the outer balconies, shutters and paint. Birds' nests were in my laundry dryer for over 2 years before my hose eventually fell off and cost me a lot of money in energy and drying. 6) Poor maintenance response. Again, you're lucky if your request ever sees the light of day. If so, expect a minimum of 3 days response time. 7) Parking They tried to charge me twice for parking! Most of the areas around Foxchase are public streets. You shouldn't have to pay for parking! They will try to charge you $10-$15 a month for parking on city streets which is fraud! I hope current tenants catch this post before they move out and demand their money back! Can you say lawsuit? 8) No accountability! The staff in the admin office are rude! The Management do not respond! They just hired a new manager but don't be fooled...this place is the pits! EVERY person that I have discovered to have lived here have horror stories! I have no pros. If I could give 0 stars I would! This place is a hell hole! read more

See all

BAD: pests (mice and roaches), customer service, maintenance management, safety, steep price increase with each renewal. GOOD: multiple pools, location to highways, beginning price, natural light, floor plans, move in deals. OPINION: There are other apartment complexes in the area that are just as well priced but take better care of their buildings. The quality of the apartment was not worth the price asked for in the 2nd and 3rd year lease renewal. I was a resident at Foxchase Apartments for 2 years and just finished my lease. I moved in during one of the Spring specials and got a month of free rent. What drew me to the complex was the move in special, beginning price, and access to I-395 for work. I rented a one bedroom apartment with washer and drier that had a nice view of an oak tree. The apartment was a good size for one person and had a lot of natural light. There are several pools in the community, which I liked. If there were too many kids playing at one pool, I would walk to the other and usually there would be less of a crowd. The complex is within walking distance of some grocery stores, restaurants, local parks, and a library. Pest management is a big problem for this complex. I had seen reviews about Foxchase before moving in but decided to risk it. A few months into my least, I started what became a 6 - 8 month back and forth with the maintenance department about a mice infestation. I started putting in work orders and the pest team would come while I was at work to put down new glue traps in different places. After a while, I had damage to things under my sink and started finding feces and urine all over the counter top and stove. I was bleaching things every day before I used the surfaces. Since nothing was being done, I changed my preferences on the maintenance forms so they would have to call me before entering my apartment. ****Every time I have ever put on my maintenance request form that I want to be called before they enter my apartment, the maintenance team failed to follow those directions.**** I put specific notes in the work orders about the extent of the infestation but was only given more glue traps and a little caulking in corners. At the height of the infestation, I bought my own traps and was TRAPPING AND REMOVING 3-4 DEAD MICE PER WEEK. Finally, a maintenance worker came on the day I made an in person appointment and helped set up a more extensive appointment for them to rip apart the kitchen and install metal sheets to cover up the nesting holes. This was very effective but it took an incredibly long time for it to get done. Also, they did not verify the appointment time with me, so I came home to 2-3 strangers in my kitchen without a note on the door which really startled me. After this was done I did not see any more mice. To me, the apartment and hallway still had a smell of mice. It was clear they were still living in the walls! Safety was also a concern at Foxchase. If you have any bikes or other valuables that you want to store on your balcony, invest in a top of the line lock. My bike was stolen from my 2nd floor balcony. During the tour the agent mentioned that Foxchase doesn't allow residents to store bikes on their balconies, so I was given a fair warning. I actually heard it being stolen but thought that the sounds were the mice scratching and chewing on the insides of the walls again. I had just put in a work order about the outside light that faced my balcony being out, but the office kept insisting that there was no light there... Even though the light had been shining like sunlight into my bedroom at night for an entire year. About a month after my bike was stolen, the light was replaced which made me feel really uneasy. Also, the door into my building was always in some state of broken and unlocked. It would be fixed for about 2 weeks and then break again. If you ever have an issue that needs immediate solving, the best course of action is to go to the office and wait in line to talk to someone. The online portal and phone menu just won't cut it. I have sent several emails and left several voicemails that went completely unanswered. When you get on the phone with someone, it seems like they are at some completely separate call center and have never seen the actual apartment complex. You either get redirected or poor quality customer service. Although these instances were spaced out throughout my stay, it gave me an overall feeling of uncleanliness, lack of safety, and dissatisfaction, so I WOULD NOT recommend living in Foxchase Apartments. read more

If you like little surprises in your daily life like waking up and not being able to see your car in your parking space, just rent an apartment here. Imagine, you'd like to head up your work, but guess what happened? Oh, sorry somebody towed your car! Welcome to Foxchase! Biggest regret! read more

I lived here for a year and I have to say that my experience was very different than many of the other people I have seen reviewing this place. While I am not an agent of the complex, and also not particularly interested in their reputation, I have to say that the people bashing Foxchase come across as a little melodramatic. Here are the main issues people seem to have with this place: Parking: I don't think it's such a big deal. I often times came home right after rush hour and was able to find a spot in the lot near my building. Even coming home after midnight I was typically able to find a place. Occasionally when I'd be out past 2am I would struggle to find a spot nearby but at that point, I count it as my own fault. Those nights I'd come in late, I often saw the tow truck riding around looking to tow people from the resident lots so I think management is doing what they can to control the situation. Unfortunately, like most of NoVA, it is overcrowded. Pests: We did get ants. I saw loads of cockroaches outside in the summer. Never saw a mouse but heard things in the roof/walls. There were the nasty centipede things (the bug that bothered me the most) and we got shield beetles non-stop. However, what we did have was controllable for the most part. We were on the third floor which may have contributed to our freedom from pests, as I have heard people on the first floor experience much worse. Quality: When we moved in, the place was pretty clean. Yes, things are outdated looking and old but everything we had worked just fine. I don't see why people complain about this element of Foxchase. They're cheapo places and in a city like NoVA you definitely get what you pay for. With the short walk to Harris Teeter, the fitness centers, pools, and local shuttle, I thought we got a decent deal. Crime/Neighbors: Yes I saw some shady people. I heard gunshots once and had a downstairs neighbor who often times had the police called on her. However, no one bothered me personally and I even left my car door unlocked a few times over night. I think that if you don't walk around like a baller and stay out of people's way, you really don't need to worry. Management/Maintenance: The maintenance is fast but inefficient. I called them multiple times to fix my refrigerator that was not chilling properly and they failed to fix it every time. The also failed to correct multiple small issues with drains and water pressure. However, they did try. I think they are just a little incompetent but I never had a big problem. The management, however, is a different story. They are generally rude and deceptive and I want to be clear, they WILL SCREW YOU ON YOUR LEASE if you let them. They require sixty day move out notice and many people do not give this, forcing themselves to pay the month to month rate for a month. Let me tell you, that sucks. Don't be a fool and let them get away with this. BE PREPARED. So, in summary...this place is just fine so long as you are prepared to live in the super cheap place you're paying for. It's bottom of the barrel but you're saving money. Just beware of the management when you decide to end your lease. ;) read more

HEED THE WARNINGS OF YELP, do NOT move here!!! I read reviews about move out being a horrible experience, but I figured that only really angry people write reviews and happy people are so satisfied that they don't. The negative reviews you read are 100% accurate. I am currently going through h-e-l-l with Foxchase and will be reporting them to the BBB. 1. I sent a receipt for carpet cleaning. I was still charged $40. 2. I was present during the move out inspection, there were no damages noted, but Foxchase still charged $210 for damages. COMPLETELY UNETHICAL when the Inspector's report says no damages. 3. I was charged a $100 rent late fee for December. I turned in my move out notice on November 26th and was told I would receive a final prorated bill. Their community manager told me I (ME, JASMINE) was supposed to estimate the charge and pay the amount that I estimate. I'll pause and give you a moment to think about that foolishness.... Trust me, I could continue. In summary: DO NOT MOVE HERE. FYI: These are facts, with documentation. Do not regard this as a rant as I did with other Yelp reviews. read more

All In All...I have lived here close to a year now....I am planning on renewing my lease, so I will update then. Initially, I had BIG problems with the admin staff...they held an apt complex that had the wrong move in date...when I arrived on move in date...there was a whole big cluster F*&^K trying to sign new leases and whatnot.....I was coming from 5 states over....either way, they must have felt bad cuz I got a decent apt. I moved into a 1 bedroom, basement model, however the floors were vinyl and bedroom carpet...real nice. Pros: Space is okay for 1 maybe 2 people on this 1 bedroom LEE model, Maintenace and repairs are QUICK...I have been using internet website for Foxchase in order to place fixing items and reporting. Generally, I feel safe and happy with the apt. decent amneties. Cons: Laundry is $2 for each machine, dryer and washer, whatever you cook, you end up smelling for days on in.....ventilation is not the best. Administrative staff is disorganized, the gym frequently has broken items that dont get fixed for a long time. Toilets dont flush like I want them to, There is NOTHING you can do short of replacing with your own money....bathroom is a bit small. In General: For location and price, this place is okay and doable....if you're looking for something more modern and upscale....DEfinitely the WRONG place to be looking....the good thing about this place is that the location is perfect, everything I need is nearby. read more

I've lived here 5+ years. Pros: safety, location, and parking. Cons: appliances, pricing, and staff. Recommendation: 1) get a unit with a washer and dryer inside, the community washer and dryer is always breaking. The new "smart" ones are even worse. My neighbors personal unit has flooded mine several times since I've lived here. 2) the people that sell you the home are NOT the same people that help you as a resident. Once you're sold, you're out of luck and support. Most of the office staff is rude/unresponsive. Historically the maintenance team was phenomenal, but they haven't helped with the mold and washer/dryer situation recently. They're still good with the normal wear and tear. 3) they took away a lot of our community recreational activities, and our business center which was a competitive advantage. 4) they keep raising the price, like most places, but I'm seeing the quality diminish. All that said, I like the unit itself. I think the complex looks nice. I haven't had any issues with mice, or roaches. The maintenance people are friendly. I'd still renew, cause it's an OK place to live, but if you're not locked in look around. read more

Staff is terrible - they never respond to emails or calls. They will tell you ANYTHING to get more money from you. I ended up breaking a lease 2 days after signing, and it cost me $4,700 total. Lost job due to government shutdown last year and told the management company ASAP - hadn't even moved in or spent a night in the apartment, but they were not willing to compromise. I was moving back home to work at my old political job in South Carolina and literally handed them the keys and was up to date with first months rent and other fees, even tho I NEVER SPENT A NIGHT OR ACTUALLY LIVED IN APT. They told me in person they would see if they could undue everything due to unforseen circumstances. 2 months later I start getting phone calls from them and bills...ended up having to pay eviction fees which is laughable b/c I never actually lived there and was back in SC during this time, they tacked on parking and cleaning and all sorts of other fees for those 2 months. Rude, unprofessional staff. Awful management company. In the end, it cost me almost $5k to get out of this place, b/c I definitely didn't want to tarnish my high credit score. I was going to live here b/c DC is crazy expensive and this was all I could afford, but try to avoid this place!! I live in Arizona now for my political work and recently looked at an Aimco property - soon as I saw it was AIMCO, I literally ran out the door. DO NOT LIVE HERE UNLESS YOU WANT TO BE TAKEN ADVANTAGE OF - SMELLY HALLWAYS AND SHADY AREA. read more

Oh Foxchase. Let me start with the things I like about this place. Pros- Proximity to Harris Teeter and Chipotle Your maintenance requests are fixed within 24 hours Finding Parking near my apartment is easy Cons- My apartment has had several issues with mice. Despite all of my attempts to keep them away. I take the trash out daily and keeping most items in my fridge. I have spoken to my neighbors and they have the same issues. With that said, its disheartening that the mice have invaded the entire building. I even saw a rat outside and brought it to the attention to maintenance and they insisted that it was a squirrel. I ensure you it WAS A RAT. I've witnessed some tenants dumpster diving. The entry level price is decent but with two rate increases I will not be renewing my lease. Having to pay for all utilities makes the $1300+ rent price undesirable. I have found better prices in DC. If you in a pinch for time Foxchase has 2000 plus apartments and will be able to accommodate you however, if you have the time to research you can find larger apartments with better amenities in the area. read more

I moved in about 4 months ago and wanted to give this place a little time to settle before I wrote my review, so here goes... To start, let me say, you get what you pay for. If you want a perfect apartment, you're gunna pay for it, especially in NoVA. I moved into the area from out of state and was having a heinous time finding a place. My friend and I were looking all over, and we'd fall in love, and then the apartment would be gone by the next day. If you are apartment hunting right now, my advice, strike while the iron is hot, or you're gunna end up in Foxchase. This place is alllllll about appearances. They will do whatever it takes to get you to sign the lease, be soooo nice to you in the office, show you the beautiful model apartment, but once you move in... LOOK OUT. Drive around the entire complex, there are 200(ish) different buildings. Look at the actual apartment you are renting, the parking situation, everything! Pay attention to the exterior of the buildings and you'll notice they only took the time to repaint the buildings on the main road, and sometimes, the only paint the half of the building you can see from the road. Their policy on painting is pretty much their policy on everything. I'll start with the positives. The location is great, you are minutes from a pretty good shopping area, 24-hr Harris Teeter, and Duke St has a ton of stores, banks, etc... The entrance to 395 is SO close. There are a few gym facilities, minimal equipment, but enough to keep me happy. There's also a few pools in the complex. And you really can't beat the price. If you have a flexible move-in date, it'll be helpful. My friend and I moved in a week apart and she pays $200 bucks more a month than I do! I moved into one of the apartments with the updated "hardwood" floors. I use quotes because it's not wood at all, it's laminate. It looks nice, but it's CHEAP and probably won't last long. The maintenance here is UNBELIEVABLE! I love them. I have had several issues since moving in and they are always there to fix it within 24 hours, but I've had times where it's taken them minutes to respond. And on to my concerns... I will admit, I may be a little jaded on the place because I had a pretty dismal move-in experience, but I've cooled down a bit. Parking here is awful, all the time. Mostly because, as some others stated, people double park or stay for days. Fun Fact: The main office is closed on Wednesday and Sunday. Hopefully you never have a problem on a Tuesday night (like I have) cause they won't even start thinking about it until Thursday morning. The day I moved in, my apartment was flooded. The entire bedroom carpet was soaking wet with approximately a half inch of water. so I called the office, then went to the office, was pushed around between 3-4 office staff until finally someone told me to submit a work request online. I had JUST moved in, had no internet yet, and had no idea how to even go about that! So I submitted a request at a friends apartment, and a fleet of maintenance guys showed up the next morning. I was REALLY concerned about mold. They tore up the carpet and replaced the wall that was soaked. It was explained to me that it was a fluke, and it wouldn't happen again. They said that there had been a lot of rain the last few days, and the drainage just couldn't keep up. I kept a close eye on the repairs, and stayed with a friend for a few days (which is important later in this review) while they did the work and let everything dry out. I kept stopping in to check on the status of things, and took pictures. While all this was going on, I tried to get moved to another apartment. I started a new job in a few days and didn't really have time to wait around for this nonsense. They COMPLETELY ignored me. I called, emailed, went into the office. It was a big fiasco, and the impression I got from EVERY SINGLE PERSON I INTERACTED WITH was "too bad, so sad, you already signed your lease." No one would help me, no one cared. I was already stuck. I am still waiting for my calls to be returned. I won't hold my breath. The flood clean up was a joke, they lifted the carpet, cut out the wall that was wet, and just replaced it. They didn't do anything to clean up or prevent mold/mildew. Will attach pictures so you can see the disgusting mess. They didn't even give me new carpet. They just brought in a big fan and replaced thepadding under the carpet. The head clean up guy actually went as far as to lean some tools up over the one spot so I didn't look behind it, cause there was some serious damage. Will it flood again? Will I get rampant black mold outbreak? Only time will tell... read more

Foxchase has made me very angry lately and Ive been to busy and stressed with other things to even begin to deal with the issues I'm having. One night I'm in the kitchen and a mice ran across my foot, of course I go running and screaming because I'm scared all hell. Immediately, I submit a service request, no one showed up the next day. Two days later, he shows up and tells me he has to speak to his supervisor, which made me think "well, why didnt you do that two days ago when you got the service request?" Anyway, I went to work two days later and came home to a note on my door that stated "keys did not work" (please not that one time I forgot my keys in the apartment and had to get someone to open it durinflg work hours, and the keys didnt work then either. So, they must have it mixed up with someone elses)!!!!! Now this is what made me angry, I receive an email a day later stating that my service request was completed. Which confused me because how could you complete something you didnt even have access to. I emailed them back to let them know that information is incorrect and they need to fix it......NO RESPONSE!!!! With all these extra fews a minth for pest control and all the other bullshit, I expect to get my money worth and for what I'm paying for. Im beginning to think this is all a scam. **full review on the entire place to come soon** read more

I lived in Foxchase for almost 5 years . It has been relatively nice apartment. But I can't wait until my lease is up. I will give 5 stars to maintenances team . Besides that I wish there was less than 1 start . Dog poop is all over the place. Specially when trying to walk to our cars which we pay extra to park at the back on Foxchase property not on the city of Alexandria walkways . To be specific this picture was taken behind 604 N Howard . St . Try contact the management always goes into voicemail. Anyone looking for a descent apartment Move on . This isn't a place to live in. read more

See all

Although I was only staying here temporarily to cat sit for a friend, I can honestly say I don't see what people are complaining about here. For the square footage and location, you can't beat the price. Granted, it's not easily metro accessible, but it's right off the highway and a very short drive to D.C. Commuting from here is easy. I've stayed in neighborhoods nearby this complex and had my car vandalized and broken into at least three times - but not once did i have this issue at fox chase. Sure, the shuttle may not work here and there, but right around (every) corner is a metro bus. It's not too hard to look up the schedule, or simply just walk the extra block and get to the metro that way. These units also have W/D in unit, which for this price range is unheard of. Some buildings do not allow dogs, and others do, so just make sure if you want a dog in the future and don't have one when you move in, that you move into a building that does allow dogs. oh - major complaint? when it snowed (and this was pre-snowmaggedon), and when the leaves fell, there was ZERO maintenance done to clean up the walk ways. I nearly broke my ankle walking up the steps to my apartment on several occasions, and that was in flat shoes and completely sober. The complex i'm currently living in was prompt with snow removal for all of snowmageddon 2010, so obviously it's something apartment complexes can and are able to do, it's just that foxchase couldn't be bothered with it. i do NOT recomend this complex if you are handicapped/disabled or have a hard time moving around. as mentioned, the sidewalks are poorly maintained, and it's not worth the risk of injury. read more

The walls are very thin. I wish I could post a video so you can hear all the noise I hear in my living room and even my bedroom. I constantly hear people walking up and down the stair and dogs barking and my next door neighbor fighting with someone. I can't take a nap in my living room because all I hear is someone slamming their door or a dog constantly barking! read more

When you go to see the layouts of the apartments at the leasing office DO NOT believe the display set up. It's not even close to what you apartment will actually look like. AND they don't let you see the apartments or do a walk through until you sign the lease. I have had multiple issues with this apartment from leaking windows/ bad window seals, hearing the neighbors above me walk around and flush the toilet. I can literally hear them using the bathroom ( Number 1 or 2) The maintenance team is crap and sarcastic in there notes when they finish repairing your issue. The management office ( where you go to after becoming a resident) is even worse. They are un- organized and not trained proficiently and will mess up you paper work and move in date in a heart beat and act brand new/ rude about it when you simple point out that they made a mistake. *** ALSO for the Gasby apartments the " upgraded two bedroom ones" are a lie. Get use to the second display they have that isn't as up to date as the other one you think you might be getting. The one with the updated cabinets and mirrors because... YOU WILL NOT be getting that apartment and they WILL NOT tell you that that's the one that you are getting. They only technically have 8 of the apartments that are super upgraded like the ones that they initially show you. Don't trust it this place is a scam and although they do come off cheap you will end up paying more in heating/ air condition because of the window seals and the additional inconsistent charges they add onto your account. NOT WORTH YOUR TIME OR MONEY! read more

Worst complex ever. Been without a working toilet for more than 5 days( they claim to have fixed a clog), Pipe burst and all around bad customer service. Stay away and save headache. read more

I've seen better. Alexandria needs to coordinate on street repairs, utility companies are slacking off on their repairs, we are slacking off on our own maintenance including cleaning up dog poo, maintenance needs more staff members and upkeep for sure. read more

See all

A serious health threatening issue, TRAPPED in a moist FUNGAL surface all around apartment!! When I moved in here everything looked nice, thought finally found somewhere to rest in for years, the apartment looked very clean and recently renovated, discarded all bad comments I read about the residency concerning parking and lots of BUGS of different kinds, although later realized it's all true!, I was still able to handle everything specially with a very good and fast maintenance, a helpful and caring staff, which is one of rare good things here together with the location. The serious health threatening issue about this apartment is FUNGUS!, Since the apt is so moist, surfaces always remain moist, nothing drys out except with dehumidifier on all day long!, If I leave anything a bit wet it will stay wet for days, the main issue is that this caused a very convenient environment for fungus to grow!, I got fungus mostly everywhere, my COUCH is infected -wish I could leave photos- my son's sandals, our backpacks inside closets, my desktop -metal surface!- and even my poor plant's soil surface was covered all over with green/gray fungus, had to take it outdoors until change the soil for it!! As a result, I'm now living a nightmare, all my closes has to be out of closets-which has to remain open at all times- as the closes may get infected in the closets, it's messy everywhere, cannot put rugs -bathroom wooden spa step was badly infected-I can leave nothing to dry out, even my BED SHEETS always would feel moist, which is DISGUSTING, wouldn't feel almost dry without dehumidifier and air conditioners on 65, moist bed sheets are offering a convenient surface for fungus to spread and grow in our beds as well!, wonder what I'm going to do with warm heat in winter! I had to wash the interior closets walls and floors with anti-moldew Clorox as well as all the floor, can't store anything under beds without plastic vacuum packing, I can never invite friends to my house as who would like to sit on a couch infected with fungus!! I contacted the management//leasing office, Mr. Kalvin -who is a very nice and cooperative understanding gentleman- came in for inspection and took photos, yet still waiting for the management decision if they would let me move out to another higher in level apt, I offered that since I live to keep my commitment to stay with them for a year as per my lease, although my first priority was "No Stairs" but I will take it not to leave the residency. That is a serious health threatening issue, me and my son should be BREATHING air mixed with FUNGUS now!, Many years ago I lost my eye after almost 13 surgeries in 3 years because of fungal infection, and I'm not going through that again, if they wouldn't let me out of this apartment I will invite the health department to come in and inspect and if they would allow me to break the lease I will leave the whole residency, although live the location! I thought this will be my home for years to come forgetting the terrible headache of moving out every time my lease ends, but seems the journey continues to hopefully find a comfortable one to finally relax on day. Shall keep you updated about the management decision if they will let me move out to a higher level one, although don't like stairs taking the headache of moving out after 3 month of moving in, still can't think of a better way out! read more

This may be long, apologies, it is thorough though. We moved in Aug 2016. The BAD: During the first few weeks of moving in, we had an issue with tiny roaches in our closet which was addressed within 3 days of the first incident (2 days after moving in) & a few days after the second (2 weeks later) in the form of traps - which we'd already put down ourselves. If you have a pest issue it is wisest to treat all resident units, not just one apartment. The office staff never returns phone calls unless you elevate the issue to the property manager & then you're lucky if they're pleasant with you as Stephanie wasn't, in my case. I opted to call Wayne back over her simply due to their dispositions on the voicemails left. Parking - I am off of work & home by 6pm, typically. I usually have great luck on the street in front of our building but sometimes I am out late, by myself or with my husband. Trying to park in any private lot after 930 is a nightmare for a few reasons. Here recently they took over half of the free parking spaces & made them reserved which isn't truly a problem as the lot behind our building was never desirable to park in in the first place. It is dimly lit, has tiny spaces, & groups of people hang out entirely too close to other vehicles, most often leaning on them & they are not theirs. My husband has had to walk out & ask them to get off our vehicle & I've called authorities as well when I was alone. I park at the shopping center lot across the street & walk home as it is well lit & feels much safer for a pregnant lady walking home alone at night. After the recent significant reduction in parking, I contacted Wayne to have the decal removed from my account because I never park in a lot & it is illegal to require payment for public street parking which is most of what's available at out building. If you don't know what is public & what is private, contact the City T&ES, they'll let you know. Utilities - there is absolutely NO reason our bill should be $120 for 580 sq feet. The apartments leak significantly as is evident by the stairwell being so cold when you enter (in summer) & there are no vents in it plus the "attic?" cover is often open. Often times the bedroom is 5 degrees warmer than the living area (in summer, opp in winter). The complex needs to invest more in updates to the units in terms of energy as well as the resident communal spaces. Most complexes have spaces residents can rent for parties or areas where the community holds events for the residents which this one does not. It would also be beneficial for the unused spaces (ie, tennis courts) to be turned into picnic spaces, fire pits, dog parks rather than stay useless space as is evident by the massive amounts of pine needles covering the court. Surrounding neighborhoods not so great. Dog owners frequently don't clean up after their pets. The DECENT: There have been multiple instances where my husband's bank account has been compromised or his BAH has been affected. We reached out to the complex & they assured us we would not be charged any late fees for the issues & they have stood by their word. If there did come a charge, it was removed promptly. Maintenance is relatively quick to respond (1-3 days for our issues) but they were not calling ahead of time for entry. Since Wayne has arrived, they make sure to call when they arrive at our door & I've made sure to let them know it is greatly appreciated as we often watch other soldier's pets while they're in the field. We are looking at moving to a 2BR in the same complex in September due to an expanding family & stopped into the leasing office where someone informed us that there is a $700 fee to break our lease which ends on October 1 - at that point I'll be 37 weeks pregnant. The pregnancy is the reason we wanted to move a month earlier than our lease ending; to avoid any complications & be ready for baby's arrival. She said she would check up on having the fee waived due to our special circumstance but we heard nothing further. After contacting Wayne, we were assured this wouldn't be an issue. OVERALL: The complex is located close to both our jobs & is OK in price (sized small). The units need energy updates to alleviate the ridiculous costs of cooling & water on the residents. Parking sucks if you don't live close to public space. Office staff needs managerial & customer service training, don't bother calling them unless you are ok with being ignored for days. If you have a pressing issue, email Wayne Harris or go in person. Maintenance is pleasant & responds quickly. Would be a nice incentive if you got some of your pet deposit back upon moving out. Management understands crap happens to bank accounts & (so far) have been very flexible when issues arise. Pest control needed more frequently but thankfully we haven't had an issue since move in. Units super quiet. Move in was too fast & after it, you're on your own. A little afraid of move out when it happens.... read more

Current resident of this place and woke up one morning with my car towed one day for no reason what's so ever and had to pay a towing company for the complexes mistake. And another morning woke up to a huge branch that fell from a tree. Again you guest it had to cover this. Now I understand the branch through window not being payed for but the fact that my car gets towed without any notification from the complex is just sad really. So fair warning to those who appreciate adequate information because def won't be getting that here. read more