(Two Week Stay on a work trip)
First impression? Mediocre. But like anywhere else i gave it a chance. When i checked in i was told that breakfast was served in the main restaurant by the front door, from 6AM to 10AM. Covid is still around so i expected packaged or single serving food but i didn't expect there to only be one option. I went down on the first day around 6:30AM and there was 1 kind of each item. Cereal, fruit bar, muffin and green apples. Not great but i grabbed some cereal and the off brand milk and headed back to my room. The milk tasted sour so i ended up just not eating it. By the time i was leaving for the day around 8AM, they had cleared breakfast away and had just left the coffee. The day i checked out around 6:30AM there wasnt food set out. Poor effort on their part. The house keeping was friendly if i passed them in the halls but they did a piss poor job of actually cleaning my room. The toilet had a ring in it my entire stay. The folding of the towels was never consistent and once im pretty sure they had picked up a towel id left on the floor, folded it and put it back as one was damp when i went to use it. The bed was almost always half a mess when i came back to my room at the end of the day, sheets not tucked properly or not pulled up/Down all the way.The pillows were horrible! Normally when you go to a hotel you expect a fluffy, comfy pillow to lay your head on. Not here, they fluff them when they make the bed but they flatten right out when you actually lay down. I had to stack 3 pillows just to get the thickness of a regular pillow. The mattress wasnt great either, my back/neck hurt every morning. The long desk/ counter was never wiped, i purposely left crumbs one day to see if they would and they were still there at the end of the day. The floors were never swept, i was there for two weeks, by the time i left they really needed a sweep. There were days i just left the Do not Disturb sign on the door when i left because i did a better job at making the bed/ cleaning myself. The mini fridge did the job but they had it cranked so high the first bit of food i put in there half froze overnight. The elevator was constantly filthy. The remote for the tv hardly worked, once i finally checked the batteries i found them to be corroded. The cups for coffee that were left in my room were dirty, as well as the ice bucket looked like it hadn't been cleaned in a long time. The safe in the room didn't work. There was loud construction one morning that started at 8AM without warning so that was an unpleasant awakening. The laundry is one washer, one dryer, in a very tiny room with no chair. I didn't want to leave my stuff un attended so i just went to a laundromat. When i was finally checking out the guy working the desk took my key and said i was good to go. I asked to get my deposit back and he said they needed to check the room first, i said i would wait. He mumbled something, glared at me and went to check the room. He came back and didn't say anything other than asking me how much my deposit was. They have signs everywhere saying they clean all of the time, i had to laugh every time i saw them! Also every sign, picture, room number and panel... were all crooked on the walls.
All in all, not a great Hotel. Would not recommend, will not come again. read more