Traumatized My Foster Dog and Ignored My Consent I explicitly told 4 Corners Vet not to do a heartworm test, yet they performed it anyway, along with sedation, and charged nearly $1,000. My foster dog is deaf and mostly blind, and sedation terrifies him. A normally calm, non-reactive dog became stressed, anxious, and reactive. What should have been a simple $45 shot turned into a traumatic ordeal. The foster agency I work with does not require heartworm testing for senior dogs, so this procedure was unnecessary. When I raised the issue, the only response was a $90 refund to the agency...a token gesture that does nothing to repair the stress caused to my dog or the financial impact on the nonprofit. This experience made it painfully clear that the clinic prioritized profit over my dog's safety and well-being. I have since switched vets and will be leaving this review so others understand the risks. I strongly urge 4 Corners Vet to seriously reconsider their consent and care policies--no pet or foster family should go through this. - additionally I will add, we gave the vet several opportunities to remedy this, and they did not. This was not a misunderstanding. This was a unilateral decision that was not budgeted for and not necessary. Had they just given the dog the shot, there would not have been an issue. Instead, they poked him three times to get blood and infuriate him and scare him further (bloodwork was also not provisioned for) and when he was fully escalated, they then sedated him. They should have let him go home with us instead of pushing him past his breaking point. When he came out of sedation, they let him leave far too early while still completely dysphoric, and he did not recognize my husband. In his fear, he bit him. This is 100% the vet's fault. read more

Four Corners Veterinary Hospital - Sweet boy - Veterinarians Near Me - Concord, California

The clerical staff are amazing as are the veterinarians. Comfortable and clean and friendly and thorough. Very understanding of all our individual philosophies. We have seen several of the vets there and all are five star team players and mt animals are treated with compassion and the best of care... thank you Four Corners. You are the best! read more

One of my dogs had an appointment for vaccines, the front desk staff and technicians were professional and very nice. The best part of this appointment was at the end, my dog and I were at the front desk when a client with his dog comes in the dog lunges and barks at my dog my dog got aggressive as well, I was able to hold on to him and take control, within seconds two of the Vets were out in the waiting area ready to control the situation. I am so grateful to both of them! Just with their presence, I am sure everyone felt relieved. read more

I have been going to Four Corners for the entire life of my old 15.6+ year old dog. For most of that time, I have seen Dr. Kubicka. He is a great vet, very calm and patient, but also knowledgeable. He makes the visits as low-stress as can be and is great with us and our dog. I highly recommend him. read more

Our family Min Pha, Ma Tong, Gee Ma, and Georgia has been seeing Dr Campbell for many years. Dr. Campbell truly cares for our dogs like they are her own. She is experienced, detailed, honest and most of all compassionate. She is truly a gem in veterinary care. We greatly appreciate her. read more

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I'm not leaving a long review. My experience here as a client felt dismissive, especially when basic follow-up care and medication authorization were declined despite everything being up to date and going above and beyond with their recommendations spending over $1000 in one visit for the first time at that hospital with 90% answers. I worked 12 years in specialty veterinary medicine, and I understand the importance of compassion and consistency. Withholding patient care as retaliation is inhumane. I shouldn't have to turn to a specialty hospital just to receive routine general-practice services read more

Four Corners has such amazing staff, they are respectful and very kind. The nice lady at the front desk was such amazing help I don't remember her name but definitely a good person to have helping at the front desk. They were welcoming and very helpful, I would recommend them to everyone! read more

We've been going here for years and up until this point I thought their service was fine, but haven't really needed much from them. Recently, our dog became very ill very quickly, and we worked with Dr. Campbell. She was absolutely amazing. She spent so much time talking to us and referring us to an emergency pet clinic when our dog needed overnight care. She even followed up afterward with an evening phone call to see how he was doing. She spent about 20 minutes on the phone with me in the evening. I really appreciate her concern and follow up. Even more importantly, I appreciate her referral to another facility when she felt our dog might be better off being admitted overnight. Thank you so much, Dr. Campbell and Four Corners. read more

Had the worst experience here!brought both my dogs in for a rattlesnake vaccine because our current vet was out And I regretted it instantly! First off they gave one dog the vaccine in what i now know to be the WRONG SPOT! Rattlesnake vaccines have instructions to inject the pet in the front right shoulder but my dog was given his in the back left shoulder which led to an abscess that bursts and ended up costing us well over $1,000 in additional vet visits and completely terrified my dog! Now for my other pup! He is hyper and does not sit but EVERY other vet and vet tech that has seen him at our vet that we usually see has no issues with him and administering a vaccine. This place couldn't hold him down we were literally on the ground he became so anxious and crazier! The vet poked him with the vaccine and he yelped which in return so did the vet as she jumped back!!!he's the most gentle dog but she was afraid? Never again! Took him back to our current vet to finish his vaccines and now I wish four corners would STOP sending me txt reminders about him being overdue! I will NEVER be back read more

Don't come! They just want to take your money and the service is terrible. My dog for some reason they decided that she needs medication before they see her, even though in other places she was seen without and was did very well. My dog today had an appointment, but she threw up during the day and I assumed it is because of the medication that they gave her, which might be a strong dose for her I don't know. When I called to ask what to do, there was no answer even though they said they should be in the office at 2 pm, no one answered the phone. When they called me back the lady just told me that bell can't be seen today because we didn't give her the medication that I need to give her today. She didn't address my question regarding the throw up or help me understand if it was a big dose for my dog! When they reschedule, what it means for me is that I need to purchase another dose - more money for them. What is means for my dog is that I need to give her this medication again on a different day which can cause her again to vomit! I am really not recommending this place, every time I encounter something else and new with them and they are very expensive! In addition, the drs there are afraid of the pets. They don't know how to give the proper exam without them being dosed!!!!!!!!! read more

Great customer service here! They really care and not try to rip you off. I highly recommend

I found out my dog had cancer via email, they were worried it was aggressive and the email ended with "I'll be out of office until Monday". No care instructions. I responded asking how long he thought I had, they responded with "he's out until Monday, I'll be sure he gets the note". That was Thursday. Friday I had to take my dog to the emergency vet, Saturday I had to put my dog down. Prior to all of this, I had no instructions on next steps. I brought my dog in because he wasn't eating, and he was throwing up. They did a blood panel, but gave me nothing to help him. A friend told me about an anti-nausea injection and appetite stimulants, so I called back to get that. There was no solution, or feeling of even working to one. It was the research my community was doing that directed the types of appointments. I asked for the ultrasound to take to an Internist Vet. I very much so felt like a box to check. They saw him, another patient, job done. I know this is an excruciating and exhausting job. I genuinely empathize with that. In no case should you send an email at 6pm the night before you were off for 3 days with no further instructions and no way for me to call in to ask for it. read more

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Just want to thank all the staff that were part of our visit yesterday! I was looking for a new vet and we hit the magic at Four Corners veterinary! Thanks to everyone that had a part in Brody's first visit! Yesterday. Dr Pisaneli was magical and Brody seemed to respond to all the love and kindness. He will never take treats very well from people outside the family but he had no trouble with anyone who offered him some great treats! Many thanks to you all. Brody, Peggy and Phil Morrill read more

To update on the situation; Their response was to waste the paper and postage to send us a break-up letter. At no spot along the way has anyone actually offered us any real solutions. We already didn't want to come back but escalating the situation by sending us this as if we are the instigators is comical. I was completely nice in person even though i was confused and didn't call them out until later when i realized what they were doing and that was a mistake as they clearly took advantage of that. I have proof of everything that i stated in my initial review and it is in fact illegal to give my dog medical treatments i did not sign off on. I will be keeping my proof in file in case it needs to be escalated further. I NEVER signed off on any of the additional things that were done to my dog in our most recent visit and if they look through their own files they will not find my signature the way they would my first two visits. This place needs better customer service oriented employees. read more

Four Corners provided excellent care for our dog, Jeter, during his recent bout of cancer. Their expertise and warmheartedness are much appreciated! Dr. Campbell provided helpful options for the next steps throughout our ordeal and decision-making process. We were fortunate in that the cancer had not spread, as evidenced by the x-ray and ultrasound that we chose to have done. Upon our decision for Jeter to have surgery to remove the cancer from the initial area, we knew he was in exceptional hands with Dr. Kubicka. The entire staff was very supportive! read more

Four Corners Veterinary Hospital - Jeter - Veterinarians Near Me - Concord, California

Adopted an adult cat from a local cat rescue organization (CC4C) and many on Nextdoor.com recommended this vet hospital. Dr. Liz Pisanelli was mentioned as a cat lover in particular. On their website, I was able to quickly fill out forms and make an appointment for the third day after I brought my furbaby home. Everyone -- from the receptionist and front desk staff, to the vet techs and Dr. Liz -- was friendly and welcoming. There was a bottle of Feliway calming spray in the cat waiting area to use on your cat carrier (yes, separate waiting areas for cats and dogs). Dr. Liz didn't rush the appointment and did a thorough, calm exam of my new kitty. We had a lovely visit and left with all my questions and concerns addressed. The location is convenient with plenty of parking. read more

Everything went perfectly, always completely satisfied. Dr Kubicka is always professional and compassionate to my needs. He is extremely knowledgeable and accommodating, so gentle and kind. I have complete trust in him and the practice. read more

First, I would like to start with the positive. We have received excellent care from all the vets here over the 35+ years we've been with this practice. We've known Dr. Kubicka the longest. And he's kind, compassionate caring. We've always enjoyed the former manager Jessica, the technicians Mary , the front desk staff , Nikki, basically everybody there, but something is drastically different now. All of the aforementioned employees are no longer with them so the vibe is decidedly different. The reason we've remained with this Vet for so long is because number one all of the vets have been excellent, and our cats have always received great care and number two. We have enjoyed the friendly staff over the years. I agree with one post above regarding this establishment that everything's fine as long as you have an appointment, but the problem comes in when you don't have an appointment, and the problem with that is that things go wrong just like my cat had an abscess forming and nobody ever plans for these things, but immediately when I called the woman who answered was completely resistant from the get-go. Clearly, her communication skills were extremely poor, and her people skills are even poorer. It was a complete diversion from everything we had come to expect from this practice. I was actually in shock at how poorly I was treated, especially as a longtime customer. Basically, what occurred was I called first thing in the morning. I explained the situation to her and she cut me off before I could finish my sentence and indicated that they had nothing and they would have nothing for an entire week, and of course I didn't expect her to work miracles, but she kept repeating the same phrase over and over when I try to interject to ask a follow up question she kept cutting me off and it really irritated me so I had to shout over her so that I could be heard to get my question out and then she told me to go to the Emergency Vet to which I responded that well I thought that's why we have a family vet so that we don't have to go to the emergency vet and pay double or triple I made some comment along that line. And then what really set me off was she indicated well if you really care about your cat, you'll take him to the emergency vet and at that point I had had it. I actually burst into tears at that point and told her not to accuse me of not caring about my cat And I'm sure I told her at that point that she was being unprofessional and I didn't appreciate her attitude and that I was dealing with a very sick husband and I had just experienced a death in the family. It was just a rotten rotten experience. And then she got nasty and asked me if I wanted to speak to her manager and I said actually yes I would like your manager to call me and of course the manager never called me, but I did tell her that I wanted Dr. K to give me a call, and of course she never gave him that message, either I did not expect them to park the Red Sea for me that day, but I did expect a modicum of respect as a client or at the very least to be treated with a little empathy as one who was worried about not only their cat, but they're very sick husband And as one who was grieving badly over the recent loss of a loved one. I was going to write a letter to their office, but I can't be assured that Dr. K would even receive it, but hopefully he will read the review here About the horrible treatment that we experienced, and as a result, we sadly after many decades, left Four Corners and are now with a very compassionate caring practice That's closer to the home. If Dr. K happens to read this review, my husband's first name is Eldred and his mother was Freida and if he would like to call and discuss, we would be happy to fill him in or if Dr. Campbell happens to see this I would really like to have a word with her because that woman at the front desk is alienating potential clients. I have her name, but I'm not going to put her on blast here. read more

I'm leaving a 5 star review after putting my dog to sleep at Four Corners. Why in the world would I do that you ask, well... ever since we moved to the East Bay in 2015, we've exclusively taken our pups to Four Corners. Dr. Beth Campbell has seen our pups and been their Dr from day one. She has the most gentle bedside disposition, and has always cared for our pups as her own. In 2017 she discovered that my Maltipoo had Luekemia. His prognosis if left untreated was grim obviously. But under her care and supervision, we were able to lovingly enjoy our fur baby for 5 (almost 6) more years. I trust Dr. Campbell with my fur babies and would recommend her to anyone who asked. She also takes the time to call and actually talk through tests with you and care options, no matter the time, she has always made herself available and I appreciate her so much for that. We only have our fur babies with us for a short time sadly, and when they need care Dr Campbell and her associates at Four Corners have been and continue to be the best. I appreciate everything they've done for us over the years and will never forget Dr Campbell. read more

Four Corners Veterinary Hospital - Toby - Veterinarians Near Me - Concord, California

This was our first visit to Four Corners Veterinary Hospital and I was so impressed with how well organized they were and the service they provided. First, the premise is clean and very pet friendly. Second, they were prompt and on time with our appointment. Third, Dr. Campbell who was the vet for our appointment really took the time to go over what we were there for and because of this we were able to make an informed decision that we felt very confident with. Overall, the whole visit was relaxing and my pup was very comfortable! I highly recommend Four Corners Veterinary Hospital if you want a vet who will be thorough and who will provide you with options that give you and your pet peace of mind! read more

This is by far the best experience I have had! Dr. Cambell was very thorough with her exam. I did not feel like I was being over charged or taken advantage of. The place was very clean and looked exactly like an actual hospital for humans. There is a huge waiting room and my dog felt very calm being in the facility. Everyone went above and beyond to make sure my dog was comfortable! Everyone there was super nice and explained everything just right! If my dog likes you, then of course I will like you :) read more

This place isn't a bad clinic, but they are not very forth coming with prices. This is bad practice/business.

I really like the vet. She is down-to-earth, knowledgeable, and compassionate. She is friendly and obviously cares about our dog.

If you want a knowledgeable, compassionate vet, visit Dr. Beth Campbell. I don't know if I'd still be going to Four Corners if she wasn't there. Or, if you can't get an appointment with Dr. Campbell, ask for Dr. Elizabeth Pisanelli. They're both wonderful people; you can tell they care about their patients. Now, I wish their prices would come down..... Fear Free is a new concept in veterinary medicine that aims to recognize and reduce fear, anxiety, and stress associated with visits to the veterinary hospital. These two Doctors actually practice that. read more

This review is for customer service. It's based on just one phone call. I actually never went there. I wasn't sure if I should post this but they were so helpful that I wanted to share here. I wanted to get our guinea pig checked out for the very first time. We had him for 2 years, he was re-homed to us from another family who's kids lost interest in him. He was healthy and life gets busy so I didn't think to bring him into a vet. Besides, piggies don't get vaccination shots so I didn't think it's so important. Now I now better. It's best to take in new pets for a check up and get baseline health work up - find a vet that you trust, just in case something happens to your pet and you need help fast. Our piggie was vocalizing a lot. The piggie owners call this wheeking. He was doing it a lot and it was very loud. We called it sirening. Before this, he was fairly quiet. And he 'looked' thin. Although my daughter weighed him with our kitchen scale at some point, it was in pounds and not ounces/grams so nearly impossible to tell if he really lost weight. I called our regular vet who said they don't see piggies. They referred us to Four Corners and they were so kind. They asked for what was going on with our pet and when I explained everything. The lady was so sympathetic and referred us to other vets. She was just so kind. She said they used to see piggies but not anymore. I ended up going to another vet that she recommended to us. I wish I could remember her name. All this happened in February and I can't remember her name. Thank you kind lady at Four Corners. read more

Night and day from my old vet. Cats finally got their check ups. They didn't push any unnecessary testing on us, were honest about their weights and health. They gave us advice for the future about saving for a rainy day expense for things not covered (like teeth cleaning for one of them) and just to keep in mind their ages but didn't push anything on us for testing during their initial exams. Accommodating separating out the invoices (though I may need to bug them again after the invoice has my preferred name--I'm trans and respected that right away--and not my legal name which my insurance has on it...I feel bad for asking after they accommodated me once). But I think the old 1 star reviews are outdated and I have some comments about their "price gauging" others mentioned because I did not feel like I was price gauged at all. Our old vet pushed these really expensive weight loss diets on them and pretty much called them obese at 14 pounds when they are the size of small dogs (like for real, they are VERY large cats...abnormally so and I feel like their old vet never took that into account). They are in the low 13 lb range now after a year and were just like "they are fine where they are now. Just try to keep them there." And mentioned that a lot of we are seeing is just loose skin, and not fat. And that was that. It was painless, easy, no weird random "I'm worried about your cat's thyroid because of how his back muscles are shaped" stuff like one of their exams last year. The cat is literally genetically deformed...he's never gonna look normal. (I mean that in the nicest way possible about him. I adopted them both from a special needs shelter) I guess one thing I wasn't 100% happy about was saying that one of my cats may need something to calm him down for tests. He doesn't like to sit still and just likes to be on the move, especially in a new place. He's blind and will try to explore so he is comfortable. But in reality, the more he is around the same people, the more calm he is. He's gotten bloodwork and other tests just fine without needing to be drugged. I think it was just a new place for him and, as a blind cat with one eye that doesn't work, he was doing his usual testing the waters. He does it with the home healthcare people who help me at home, and then won't get out of their faces for attention. Usually it's my other cat who is the one who is scared of vets and other people and she was at first and then was just chill as an ice cube... So I was kinda shocked it was about him. Still, taking my dog for a quick check up in two weeks with them, and getting a script for his colitis food (gonna ask for the cats' dry food script as well if I can). My dog loves vets more than he loves me lol If there are treats in their pockets even, he won't want to leave. I'm confused about the people saying they price gauge though...I literally whispered to my partner when we left that if it was the old vet, it would've been twice as much and probably some weird "your cat is going to die soon" test... My routine exam with them for my cats was $85.50 for each cat (I have insurance for all my pets though? Highly recommend the investment if you are a new pet owner...) My old vet's routine exam was like $106 per cat. I think if you're worried about price transparency, ask to see the invoice before you pay? And ask over the phone when you book. They were really upfront about pricing in the exam room too about testing, costs, things that aren't covered (like the dental cleaning), etc. And didn't push me into any decisions on the spot despite my personal anxieties over my pets' health. My old vet would only allow one person in the room. They allowed my partner to come in with me to help manage both cats since I'm disabled, and also help curb me from making any on the spot anxious decisions since the vets were like "They are fine, just keep their ages in mind" (which is true, they will be around 9 this year. I just tend to worry). And I highly recommend pet insurance for those who don't have it... Having a pet isn't cheap and I know a lot of people became new pet owners during the pandemic and may not know this. Learned my lesson when my cats had a major medical emergency due to an accident right after I adopted them (I was new to cats...) and didn't have insurance. It's another money sink to pay into, but worth it when it's needed, you know? Especially if you're worried about price gauging and aren't covered. Anyways, so far no complaints. read more

Unless you have an appointment, you will be turned away no matter the reason, even as a customer who has been taking your dog there since bringing them home from the breeder. My dog being a dog decided to ingest some plant fertilizer, throwing up for a good 24 hours, and severely dehydrated, I reached to the people who I thought would care. No interest in even speaking to one of there vets on staff, because they had zero appointments available, and caring does not ring the cash register button. I was at a loss, whats my next move I thought? well easy went to VCA Encina emergency down the street, and have not looked back. What can you say about any bushiness that there lack of caring can easily cost your pet his life, well the answer is easy, leave before the choice is no longer yours to make and that pet your trying to get help for is scrapped due to not having an appointment made for them to be seen. read more

First time with them and they were very helpful and professional with our little 12-year-old Pomeranian. I think we have found a warm and caring Vet, in Dr. Campbell, for our doggie. It is evident she loves to help families to keep their animal companions healthy. read more

Four Corners Veterinary Hospital - CoCo with her rain coat - Veterinarians Near Me - Concord, California

I was recommended this Vet office by a friend. I can't say enough good things about them. We have seen several of the vets, for varies things that have come up and I would recommend all of them. They were thorough, never rushed and always listened. One of them even called me after office hours on a Friday to update me on lab results. Everyone seems happy to be there and they all enjoy what they do. The front staff and vet techs are friendly. I've never had an issue getting an appt. Highly, recommend this veterinary clinic. read more

Four stars from the moment when I called and spoke w a human they got me right in. Liz the vet is awesome we discussed care for my kitty who had ruptured her cruciate ligament. She was very concerned and we discussed different treatments and both agreed to her treatment. I wouldn't hesitate taking my four legged family member to Four Corners. read more

Just recently found them, very professional, fair prices, helped me in my time of need! I will be going there from now on!

Dr. Campbell and Dr. Kubicka have been wonderful to our Pitties over the past 25+ years! Just a couple days ago, we had to bring our current pittie to be examined for hives due to allergies. Dr. Campbell gently gave Murphy a thorough exam and provided us with a treatment plan that addressed the infections and medicine for the underlying allergies. Dr. Campbell even called me back the next day to see how Murphy is responding. We've been clients of Four Corners since 1996 when we got out first dog, and have been very happy with the care they have provided over the years. read more

I really like this vet. The communication is the best I have experienced with either of my dogs. My dog has seen several of the vets there and I like them all. The techs seem to truly love their job and are sweet to my dog. They are probably not the cheapest but I trust them to take good care of my precious baby. Also, having pet insurance has helped a lot! read more

Made an appointment for a rabies shot only and informed them that it was an appointment for the shot only, however did not inform me until at the clinic that they refuse to do a rabies shot without a exam and that exams are required to be done every year. Total lie and misinformation. read more

Four corners is where I've been taking my dogs and cats for around 7 years now. They are always good to our critters and get us in fairly quickly. I would most recommend. read more

I have been going to this vet for approximately 19 years and have brought two dogs to this facility. I have been very happy with there service up until the last year. It appears that there level of customer service has tanked because they have taken on more clients than they can service.I had given them a pass last year waiting in the parking lot 45 minutes after my appointment because of Covid. They got me in last week to evaluate a thorn puncture to make sure it didn't break off in his paw and then to clean it. The medication ran out and he still has an infection that he is licking and they have a 5 day waiting period to do a recheck on something they did. In the meantime his paw would swell back up and the infection will get worse. I'm really disappointed in there availability and customer service and am strongly considering another vet that has the time to see my pet when needed. read more

It can be stressful to find the right vet when you move to an area. What if I dont choose right? What if they aren't what I expected? Well, stop right here if you are looking because I was wowed with Four Corners Vet. If I could give them 10 stars I would. My dog usually will stop dead in her tracks, nails clawing to the ground, head crouched down, frozen, before she will step into a vet or even petco's cutting area or petsmart or you get the pic. But she pranced right in... with caution of course. There were about 3 other dogs there and all werent shaking and they looked happy. I think that made my dog feel safe. Free treats and bandannas while you wait. Dr Laura Becker and her assistant Leslie were great. Nia warmed right too them. And get this, she even let them trim her nails! Usually she will try to bite anyone that tries to cut her nails but she just stood there and behaved. Unheard of! I have a new vet for years to come with Four Corners. read more

We changed veterinary hospitals after our Border Collie/Australian passed in May 2020. The lockdown was overwhelming without our Maddie. We were able to adopt our Zoey at SFSPCA. It was love at first sight. Our daughter has been going to Four Corners Veterinary for several years. Zoey has seen Dr Campbell and Dr Becker. We love both of them. They have a policy of making their patient's appointment as stress free as possible. Dr Becker is retiring, but Dr Campbell is great. I highly recommend Dr Campbell. read more

First and foremost, I would like to extend my deepest gratitude to Dr. Laura Becker and the rest of the Four Corners Veterinary staff for taking care of my rabbit Sriracha. There aren't a lot of veterinarians who specialize in rabbits so I'm very thankful to find a hospital nearby. I found Four Corners listed on the House Rabbit Society website so I knew my rabbit would be in very good hands. In addition to being a wonderful hospital, Dr. Becker was able to squeeze in a pocket of time to see my rabbit and the veterinary assistants were very helpful in making this last minute appointment happen. I'm not quite sure if people feel the same way I do, but I was very anxious bringing my sick rabbit in and they made me feel comfortable. Dr. Becker and the veterinary assistants were very sweet with my rabbit. Dr. Becker thoroughly assessed him and provided me with options on what I could do for my rabbit. She also provided me nonjudgmental, unbiased advice while giving me the support I needed through this very difficult time. As pet parent, having this kind of relationship with my veterinarian and staff is very important to me. After working out a reasonable solution, Dr. Becker provided me with medication and fluids to keep my rabbit comfortable and told me I could call the office any time my rabbit's health status changed. I know my rabbit's prognosis is not a very good one, but it comforts me knowing that he was in good hands. I recommend this hospital and give them 5 stars. read more

Four Corners Veterinary Hospital - Sriracha was in good hands with Dr. Becker and the Four Corners Veterinary Staff!!! - Veterinarians Near Me - Concord, California

I would recommend being wary of this vet. The doctors are great, all of our experience with Dr. Becker and others have been great, but the front desk people have serious scheduling problems. They leave no room in their schedule for emergencies, and more than once we have been told to wait three weeks to a month for emergency situations. Once our dog was peeing blood, a few months before he died, and the front desk told us they had no room on their schedule. After I got upset, suddenly they fit us in. We sat in an examination room for over 45 minutes as our dog paced the room whining and peeing because he constantly needed to pee blood. After I confronted the front desk again, suddenly Dr Becker showed up in the room and made it better, Gave him some antibiotics. It took them ten minutes to solve a problem that took hours to address. Today, I called them to book an appointment for our other dog who has an eye infection that won't go away. We were told they could fit us in about three weeks, or mid April. When I explained this was an emergency infection situation they said we could always take him to Sage on Monument, an emergency vet center. Which we are now doing as we look for a new veterinarian. The problem is not the doctors. The problem is that the front desk people are obtuse in their care and the poor scheduling practices which they have not improved. People want to take their dogs to the vet that knows them, and this is a pattern with this place. Whoever runs the scheduling and front desk assistance needs to seriously rework their processes, and keep emergency slots open for animals that need care more quickly. Animal owners want to feel that their vet office cares for their animal, and allowing their patients to suffer while you wait for a three week appointment is unacceptable, poor business practice, and frankly, unkind. No lower cost is worth a lack of care. read more