Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

I have been nothing but impressed with the way that Kelly at Springs has handled my insurance…read moreneeds. She has always been able to find me great savings even when their have been blemishes on family members driving records. It's been very much appreciated. Ted

I have been a customer with Sarah Pessetto (Highfill) since 2015. She has been through multiple…read morelife changes with me and treats me like family any time I call. She goes the extra mile every time to educate me and make sure I understand my policies and how to best utilize them. When I met Sarah in 2015, she came to MY JOB on a weekend to teach me about life insurance. I was 22 years old. I still have that policy today due to her teaching me. She will be my agent for life. After working in a different field for 13 years, I've actually now transferred into life insurance myself, as so, so many people are under educated about the subject, leaving their family in despair. Highly recommend Sarah and her team for any of your insurance needs. She will always keep it honest.

Despite timely and clear written communication, this agency not only charged us beyond our clearly…read morestated expiration date, this also caused the state to threaten to suspend our license plates. Would've put 0 stars if possible

Working with Katie Skaggs on both my investment property purchase and a subsequent refinance has…read morebeen an incredible experience. As an out-of-state investor navigating a different time zone, trust was everything, and Katie delivered on every level. She walked me through complex mortgage scenarios with real clarity, was strategic in how she structured my loan, and secured terms that genuinely exceeded my expectations. The refinance process was just as smooth. What sets Katie apart is that she's consistently responsive, proactive, and on top of every detail. You can tell she's not just checking boxes. She's genuinely invested in getting the best outcome for her clients. I refer Katie to friends and family without hesitation, and she'll be my first call for every future real estate move. Highly recommend working with Katie Skaggs!

Kyle Mendenhall and the team at The Practical Mortgage Solution went above and beyond my…read moreexpectations in looking at refinance options. Early in the process, they presented a broad portfolio of default options for me, explaining which they recommended for me and why. I selected one and was happy...and then about a week later, they contacted me with more options! They had actually taken my situation into consideration, and researched other options that gave me an even better deal than the original one I had happily accepted. Talk about customer service! It was completely unexpected and not requested, but I saw Kyle time & again go the extra mile to make sure that I was happy and got a great outcome. Highly recommended!

Jennifer Brigham's office is amazing! Had a super fast and smooth claim experience, I would highly…read morerecommend this office for top notch service!

This agency is AWESOME!! I can't say enough good things about all of them, agents and employees…read more Everyone is always very friendly, nice and professional. Anytime I've ever needed a question answered or coverage written they've been very prompt. I've been very impressed with their customer service, prices and products they provide. I would definitely recommend them to anyone that needs insurance.

This is the second time I've used Kris and his team in the last five years. They are so responsive…read moreand trustworthy. I know I'm getting the best rate and they help with any questions before and after closing on the house. I will use them for every mortgage going forward.

My partner and I have both been self employed and owned our businesses for over 5 years. Even with…read moreeach business showing significant growth and profit, other lenders treated us as high-risk individuals and took several weeks to get back to us. And then we found Kris (insert confetti canon). Not only did Kris take the time to actually look and evaluate our businesses (instead of trying to plug us into a cookie cutter algorithm) , he got back to us with a loan amount in 3 days!! He was able to offer us a loan 40% MORE than other lenders and we were able to purchase the house of our dreams!! The icing on the cake? Doing business with Kris is like doing business with a friend who has your best interests at heart. He walked us through the entire process, would call if I sounded panicked, and made everything really easy to understand. Thank you Kris!!! We are so grateful!

Sam was beyond helpful and very willing to explain all insurance details for a move to NC from out…read moreof state. He took the time to go over multiple options for homeowners insurance. I really appreciate his prompt communications and professionalism. And, some very welcoming friendliness when moving to a new place!

I was very blessed and thankful to have met Sabrina on the phone and work with her closely on my…read moreinsurances! She did do with dedication, patience, expertise and speed. Wow! She has taken all my policies to another level of care and I cannot explain how stress free it is having someone always responding almost instantaneously time permitting. Thank you also to Sam for always being there incase of emergency with a kind word and smile.

The staff at Ken Adams Accounting has taken care of my bookkeeping and tax preparation needs for…read moreover a decade and I have been consistently happy with their professionalism and thoroughness throughout. I wouldn't go anywhere else!

Have had nothing but a great experience! Ken and his staff are top notch! Highly recommend!!!read more