Deserves no stars. I found a cat I liked at PetSmart and I asked staff if the cat was available…read more They said yes. Ok great. We applied. Three weeks later, NO communication and we heard NOTHING. Unfortunately, the shelter called us and said they messed up our application and gave the cat away to someone else. Huh?? BUT they said they have a new litter coming in and to check them out. Ok great. We check out the new litter and . Two out of the five were already adopted somehow, despite getting the cats literally an hour ago. They didn't have name tags out and they weren't even set up yet. HOW?! There was one I really liked. Once again, I asked if the cat was available and they said yes. I told them I'll apply. I also called the shelter to make sure and yup the cat is available. Not even 5 minutes later, they called me back and were like "yeah.... Sorry, that cat is already adopted too." I get a call later at night from the friends I put as references telling me the shelter talked to them for application but sounded disorganized. At this point, there is no cat we applied for that was available, as both of them went to other families. Who were they calling for?! It's extremely sketchy. Finally, they called us AGAIN and told us to come in one more time. We gave up at that point, but went just for the hell of it, once again, basically all the cats are adopted already. They instructed us to go to their actual shelter (this was all PetSmart) and we were like NOPE. I refuse to give these irresponsible people money. I hope the animals have great care because this place cannot be trusted. HORRIBLE experience, AVOID and go somewhere else.

Amazing experience from start to finish & ongoing! They were so quick & efficient getting my…read moreapplication approved & we went home with our new pet same visit! Gave us tons of supplies to get started & have followed up (very thoughtful, more than once!) A great place to support !

I went to the pet crematory to have my beloved pet cremated. At first, the owner seemed kind -- he…read moretalked about his own dogs and even showed us one of them in the back. When he asked when I'd like to pick up my pet's ashes, I said the next day. He told me I couldn't because he wouldn't be there and to come back on Saturday, but he never gave me a specific time. When I returned on Saturday, I called him to let him know I was there. That's when he told me pickup was between 11 and 12. I explained that he never mentioned a time, and his response was, "That's what they all say." Losing a pet is already heartbreaking. I believe a business that handles something so sensitive should have a clearer system for pickup -- and show a little more empathy to grieving pet owners.

I should have known the level of professionalism and empathy I would be receiving would be close to…read morenothing. I called the number and someone just answered "hello?". I thought I called the wrong number since this is a business and they did not announce themselves. When I asked "Where am I calling" he replies "You dont know where youre calling?" I was able to come in the same day to bring my pet which was very convenient. When he brought me into his office, he was not very sympathethic to my current loss and was just providing small talk - my precious baby was just put on the conveyor belt. I would have a box or something to make it a little less harsh. The next day I came to get my ashes, he came out immediately. There was no service and I was trying to get service to put my address in the GPS which took about 4 minutes to which he came outside and asked me to please move down the road because his dogs were barking. Going to him directly cut the price down and allowed me to ride with my precious babygirl the whole way but I wish he would remember that although it is a business, some sort of empathy should be displayed when it is the person bringing their own deceased pet.

Eternally grateful for this special place. Our dog dying unexpectedly was hard so we were anxious…read moreabout where to cremate her. The owner took us in first thing on Monday and guided us with empathy and integrity. The cost was so reasonable and the manner in which our dog's ashes were cared for was exceptional. We left with infinite gratitude.

We lost our dog and Eric made everything better and helped us cope with our loss. He was amazing,…read morewe received a picture, ashes, poem, paw, and a piece or hair. Thank you for being so kind and caring

My 14 year old cat died on a Saturday afternoon. I knew my vet was closed for the weekend but she…read morerecommended Snow Mountain without hesitation saying they work with them and they gave me the best price for an individual cremation anywhere! They gave me my precious cat's ashes in a beautiful wooden box, a framed photo of her cat paw print and even a lock of pet hair if you like. Rhoda is compassionate and very gracious, told me I could bring her right over- or they also pick up, but I was so relieved as it was Sunday morning and I didn't expect to be able to find anywhere to bring her until Monday. Highly recommend them!

From initial contact to pickup. Snow Mountain helped make a very difficult time a bit easier. I…read morewould not hesitate to recommend them to anyone needing their services. Thank you for taking care of our boy Cody.

This was the most horrible time in my life and Melissa with At Peace Memorials made it so easy to…read morechoose the best urn for my husband. She listened to what I was looking for, gave me some ideas to choose from and in the end it was a perfect choice. She didn't try to pressure me into buying something that I didn't want like the funeral home was trying to do. She was amazing and I would highly recommend 10 out of 10.

Adam with At Peace Memorials really goes above and beyond for his customers. I was having a very…read morehard time choosing an urn, and finally found one I liked on Amazon, but it was the wrong size. I asked a question to the seller who answered me right away with a link to their actual website which features the full size of the urn I loved. Unfortunately for me though, this was during the pandemic and shipments were severely delayed, and the urn I wanted was backordered for months. I decided that I had waited all this time to find the urn that was just right for my beautiful Mom, so I would wait. Adam kept in touch with me throughout the process letting me know what was happening on their end, and he did everything he could to get my urn to me as soon as possible. We actually decided to order several smaller urns for the rest of the family as well, and Adam gave us a bulk discount for the trouble of having to wait for the backordered urn, which I really appreciated. I would definitely recommend At Peace Memorials to anyone, anywhere looking to purchase a beautiful urn at a fair price. Thank you again Adam, you made a very difficult process as smooth as possible.

After a short battle with cancer, we put our sweet girl Tuesday to sleep at VEG ER. They are…read morepartnered with Abbey Glen so we made our final rest decisions at the vet and was followed up with an email a day or so later to review our choices. Everything was clear and she was cremated within 24 hours of passing. Once she was ready to be shipped to us we received notification via email. Here is where things get sticky. The day she was supposed to be delivered was my first day back at work. My husband was home ready and waiting. I was refreshing the USPS tracking like a mad person while at work, wanting to ensure we got her in our hands. It was an emotional time and it still is. After refreshing the tracking again, it said return to sender, address unknown. I was so upset and nervous our package would be lost and we would never have her. I called the Abbey Glen office and spoke to a wonderful woman whose name I cannot remember. She was so nice and understanding and even said to me "we will be sure to get your baby home." She actually ended up calling someone she knew at the post office, who knew the manager of the post office where the package was coming from. Since it was so early in the morning, they were able to intercept the package and hold it at the post office so we could pick it up. I am so grateful to this woman for that. Everything was packaged with care, there was bubble wrap and packing peanuts. Her actual ashes were placed inside a velvet pouch and came with her urn, clay paw print with her name, nose print, as well as a certificate of the day she was cremated. I felt like everything was done with care it felt good knowing she was well taken care of. This was such an emotional experience for us and I feel such comfort in knowing that this final part of Tuesday's life was treated with such honor and respect.

This place runs a service called Eternal Memories, they do pet cremations. In less than an hour…read moreafter we put our beloved dog Bentley to sleep these people were already emailing, texting and calling me! They want to sell you additional practices for getting back the ashes of your pet. Starting at $312 up to over $600!! It's now been 3 days and between my wife and I it's been a nightmare of calls, emails etc. from this place. TOTAL MONEY GRAB, run and warn the others!!

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

Don't fall for the hype. Contacted them for a one way transport for euthanasia and they never even…read morepaid me the courtesy of a reply. Do yourself a favor and find a more professional, empathetic company with which to do business for your trusted and loved companion.

In 2010 Grace and I returned from Iraq, where together we served as a Combat Tracking Team. I was…read morefortunate to have been able to keep her after our tour. She lived the remainder of her life with me as a loyal companion and very much loved. On Nov 9th 2018, Grace past in the comfort of her home, along side me. Thanks to Michelle, her team and their services, she past on peacefully and respectfully. There are no words that I can muster to express my gratitude for Michelle and her team. They are a sincere bunch of professionals. Thank You

My dog maddie was here following her death and i have her ashes from this place. I hope she is at…read morepiece at a beautiful rainbow above.

My son and I had the best experience with Pet Meadow. Well beyond 5 stars…read more We received an email the same day of our dog passing and others with updates. They also provided us with there contact phone number and also an emergency number after hours which I used. My call was returned in less than 10 minutes and everyone I spoke too was so nice, kind and accommodating. The inside of the facility in Carlstadt was nice, neat and clean and very presentable. Eddie was so caring, gentle, respectful, and just amazing in every way. He made us feel warm and welcome when we came for our appointment. He explained the process and answered all our questions. He then brought us in to see our dog "Valentine" who was so beautifully laid out. Eddie gave us all the time we needed in private to grieve. He was so very kind and made us feel very comfortable. Eddie called us a couple hours later to inform us the ashes were ready. They were presented so beautifully and the engraved label was perfect. Eddie exceeded every expectation I had for the entire process. I feel so grateful to him for showing us such kindness in our final goodbye to our fur baby. Thank you Pet Meadow and thank you Eddie for the best possible experience in such a difficult time.

I would like to give my heart felt thanks for your compassion and care in the service of first with…read moreour Maltese Bella and recently with the loss of Baby, a Morkie which was Bellas pup. Your timely and professional service has aided us in the pain of our grieving.

Alan was very kind, empathetic, and communicative about everything to expect throughout the…read moreprocess. I wasn't sure at first if aquamation was what I wanted to do, but getting my Reesie back to me brought me a lot of peace.