John is knowledgeable, and dependable. I had a plumbing emergency; broken pipe, flooding! Yikes!…read moreJohn dropped what he was doing to come out and help ASAP. I was so surprised; not the usual response from a plumber. I will be using John in the future for some other household projects. Thanks John!

After our first positive interaction with this business, I anticipated a similar, positive…read moreexperience. Sadly, this was not the case. We called JDK for the same issue we had experienced a year prior, which generally has to be performed once a year after our rainy season begins. Being as he had done the job before we just assumed he would arrive prepared. He tried to fit us in immediately because he would be passing our home on the way back to Redding and would make a quick buck on the way. He arrived with no tools. No snake. Which was what the job required and he was told this when we called. He arrived and proceeded to shove our garden hose in the pipe, which then became stuck. After two hours, I intervened and shut that down and asked that he return with the appropriate tools. He returned the next day with the snake. The woman that accompanied him absolutely tore our lawn to shreds spinning his truck tires. He snaked the pipe, but spent most of the time sitting in his truck because his "hands were cold". We paid him $275. The next day we had to call him because the situation was not improved. We called him to return to complete the work. We have spoken with him several times by phone and there is always some excuse. Witness in a court case. His friend had his phone and he couldn't make or receive calls. He had to stay up all night on a job at the casino. Two weeks of phone tag and excuses. Finally arrived on Monday. Spent 10 minutes snaking the line and left. Hopefully this time fixes it. Very unreliable. Will never call on this business again.