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Footsteps Surveying

4.4 (7 reviews)
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Land surveying

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The Genesis Team - Intero Real Estate Services

The Genesis Team - Intero Real Estate Services

(47 reviews)

North San Jose

Unfortunately, for us, this property management company did not help us at all. We applied for a…read morerental property in Santa Clara that was on the rental market for 3 months. We were the only applicants to this house. I applied for it after a showing. We were the only applicants as no one was showing interest. Probably because for a house the square footage inside was only less only 1025 sq feet for a 3 bed 2 bath and master bath was majorly small. None the less, we loved the front and backyard space and 2 car garage. However, gone are the days that all you needed was great and excellent rental history and your job was your credit. Most places work with people with low scores with either a higher deposit or co-signer. Some will be okay as long as rental history is great and our was excellent. But this particular company from start to finish barely responded, and then Tyler asked if we could get a co-signer to boost the approval from the owner. I wasn't sure at first if we could find one and let him know if we cannot, I would have to withdraw I cannot find one. But a couple of days later, I did find a co-signer and let him know she put up her application as the co-signer and paid the fee. Of course, we had a time crunch of November move out/in. Tyler did not get back to me in a timely manner that I had to text, email, no one even answers the phone, and when he did finally respond, it was always he was waiting for the owner to get back to him. We waited over 2 weeks and sometimes if I was lucky, I would get a email back but always the same reason, never a denial or congrats approval. As a matter of fact, no one ever ran my co-signers credit. We paid over 126.00 in rental app fees. It's sad, that No one went above and beyond and they kept saying to wait, wait , crickets and wait. All the while, most places let you know within less than a week. Tyler then says if we needed to know right away to try elsewhere. Like really? I noticed it was getting fishy when we were getting sparse email responses and 8 days ago that just did not bother to reply anymore. Nothing just crickets. I was so disappointed and then I noticed it was not listed today again, 8 days after I asked if the owner would approve us yet. No one answered that email and now it is rented. Can you believe that? We waited all this time and we were the ones who applied first as the first come first serve basis and now it is rented? We never even heard a denial or that owner said no or an approval. They literally just gave me excuses and waited for more suitable applicants to finally come along instead of telling me anything. Only they are considering us at first, and just waiting on owner. So, the owner approved someone else so fast? They did not even call our references. Just took our application fees and bumped us off until someone else would finally come along. We pay our rent on time, never late, no evictions etc. Credit was a little low due to divorce and past Covid 19 lay offs with my son in 2020. But that was all. This place was not honest with us, or direct with us and we missed out other nice homes waiting for the response and to see they rented it was so bad.

Never ever trust them. They just show up in open house then will ghost you after collecting all…read moreapplication fees. Never replies email or get the phone. They need to get reported. Worst experience. Phishing. Sneaky.

Footsteps Surveying - landsurveying - Updated May 2026

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