The Foothills team in Cottonwood is the best property management company I have ever worked with. They deserve more than 5 stars for what they did to help us. We were planning our move from Minnesota to Arizona. I was in Arizona finding a place to live, and my husband was in Minnesota making last minute arrangements on that end. Our family had very tight deadlines to make this challenging relocation across country. During my house hunt in AZ, I found a nice home through an ad. We held a firm agreement with a private party. However, the day I was set to sign our 12 month lease, I received a text from them saying they decided they didn't want to rent out their property right now after all. "Good luck in your search," the text read. Feeling shocked and ready to cry, knowing I had only two hours before the office closed, I landed on the doorstep of Foothills in Cottonwood. During the span of the next two hours and 15 minutes, we scoured through three pages of long term listings, narrowed down options, and viewed three properties. When I stepped in the door of the last one, I immediately knew it was perfect. It's now our home, and we love it!
Everyone at Foothills in Cottonwood, from the gal at the front desk to the person who briefly heard my dilemma from a side office, was kind, warm, and caring. Heather worked with me from afar as we finished packing our Minnesota home. She is a person with heart. Heather understands excellent customer service. One day she stayed after hours to ensure I had received an email she'd sent earlier that day. I was busy and hadn't checked my inbox. I wasn't expecting a call after 7:00pm Minnesota time. Without a firm lease, Heather knew I still had no home. That is why she stayed in her office to be sure the terms of the lease were agreeable to us. The documents were e-signed and we were able to negotiate prorated dates to accomodate last minute changing circumstances. I cannot count the number of phone calls, texts, and emails between us, but Heather got the job done when I needed her to be proactive. The entire Cottonwood team is diligent, caring, and kind. I would recommend these professional and personable agents to anyone looking for a great place to call home. read more