Well, the downward slide continues. I remember the days long ago when it was a great place to go. They ripped out all the wash equipment and now it's a drive in automated wash that is overpriced and low value. 2 bucks if you want to use the vac. With the junk car lot next door, This whole corner is an embarrassment to the community. Judge for yourself. read more

Foothill Ranch Auto Spa - Kiosk inside the tunnel. - Car Wash Near Me - Lake Forest, California

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The worst car wash that I have tried. I chose the highest $14 mode, then the spider web still there, died bug bodies still there, tires are still dirty. Birds poops still there. Better just donate that 14 dollars than gave to them. Funny read more

Foothill Ranch Auto Spa - Car Wash Near Me - Lake Forest, California

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The was doesn't work as it once did. I tried coming back 2 times and there's still a layer of grime on my car after buying the premium wash.

This used to be a drive-through car wash and a hand drying and detailing. Not any longer. It is a fully automated car wash. The 1st time I drove through I didn't get washed or dried. So I went inside to get clarification and get my money back or get a wash. Instead of saying it happens all the time time and here's a free car wash, I got scolded for driving through too fast. I stopped when it told me to stop and they said That it was my fault.After I told him I wanted my monny back or a car wash They did give me a code to rerun the car wash. The wash was so so and there's not enough drying time period.. so skip it. If they had been courteous this would have been a totally different review. read more

This is a completely basic neighborhood car wash. It's not great and it's not special. But it isn't terrible either. You can come here to get the car sprayed off and vacuumed out. The prices are a bit high and they aren't going to do a detail-level job, but it is "good enough" as long as you clean the car regularly. As a few others have mentioned, the sales pitch used by the ticket-writer for your wash uses a somewhat questionable tactic of claiming that the "won't do a good job" unless you buy the most expensive $30 wash. I've found this is not the case as the process is the same regardless of which wash you buy. Also if you make sure to watch what they are doing carefully and inspect your car when you pick it up after it's dried off, you won't have any regrets. This is not a car wash to go out of your way to visit. But if you live in the area, the convenience of its location really can't get better. Also, the store inside has every kind of drink imaginable, including beer and "Four Loko" which can make your car wash experience go by a bit faster and a bit more entertaining. Three stars. read more

Foothill Ranch Auto Spa - Entryway to car cleanliness! - Car Wash Near Me - Lake Forest, California

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I used to come here often when they actually had people hand washing your car. They usually did a good job, though customer service had always been lackluster. Now, they replaced it with a touch-less automatic carwash, which I thought was pretty cool at first because there are no spinning things to scratch your paint and it's really a sort of futuristic car wash technology. Unfortunately, it sucks and doesn't even clean your car. When I got home, I had to wash my car again because it looked like I hadn't even washed it. There's a chance it might be good if your car is minimally dirty and just needs a quick rinse weekly or something, but if its actually in need of a wash, the new machine doesn't work at all. read more

Well this is probably one of those times where I should have listened to y'all. Overall, I was not impressed. I had streaks on my screen, spots all over the car, and my cup holder area wasn't clean. I took a peak between my seat and the middle arm rest area and they didn't vacuum there either. I found some stuff under my seat too. For $220 I would have expected more. Well, lesson learned!! No more life lessons, I'll have to believe you all more!! I won't be coming back. read more

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Don't get me wrong, this is a pretty cheap place to get your car washed but the quality isn't great. I'd rather drive out to Irvine or down to mission Viejo to get my car detailed than to get ripped off here. Another thing, the staff inside ain't that great either if you're trying to lounge around and wait for your car. TIP! The cashier is already mad way before you came in. Your presence is an inconvenience to her. Don't come here read more

Foothill Ranch Auto Spa - I paid $30 for VIP - Car Wash Near Me - Lake Forest, California

I've tried to support our local businesses as much as I can during the pandemic time, however, this is "the" one local business I WILL NOT SUPPORT! I've seen many many bad reviews against this place, the owners, the services...etc., but I always thought to give them the benefit of the doubt but not anymore! HA! The old lady (the owner) is rude and mean! Doesn't know the laws and definitely does not understand customer service. I'd rather drive little far to get my gas and WILL take my business somewhere else! Side note: Only if I can give them negative stars!!! read more

Terrible car wash! My car had mostly just dust and is still dirty. The dryer left the right side of car still wet. I could have just hosed my car and had a better job. Total waste of money! read more

Probably the worst car wash I've ever gone to. I will not return. I will drive 20 min out of my way now to go somewhere else. This is at THE END of my car wash. I wish I would have seen the work the guy did before handing him the $10 tip. I went back and asked for the manager to come look and the guy rolled his eyes and told me he could give me another wash "next time" um NO. I spent also $40 here and this is the work I get in return?! They took it back and did it again and it STILL LOOKED THE SAME. Then the guy told me I had to pay extra for the inside to be detailed after al of this, I didn't want a detail I just wanted a SIMPLE WIPE DOWN. I had to go home and do it myself, it took me all of 5 minutes to clean and wipe it down and it looks way better. I wish I would have saved my money and done it all myself. The employees are rude and act like they don't understand you and don't even acknowledge you. They ignore you when you try to talk and I was physically talking to the so called "manager" and after I was done talking he said nothing an just walked away??? Am I supposed to follow you or?? This place just sucks I WONT RETURN EVER read more

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I used to go to this place since ever, almost twice a week to put gas. The whole team is very nice, friendly and above all PROFESSIONAL. This is a great car wash, they help me with everything i need. good prices and quick! My is always clean and perfect. I highly recommend this place. read more

I stopped at 19232 Alton Parkway in Foothill Ranch. I have been their before and the gas station was open. The place looked okay. The cashier was nice. I paid the cashier to add gas to Diana's car. I went back in to get my change. I cleaned the windshield of her car. I drove off to find another place for a review. Robert H. read more

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The owner kept staring at me while I was vacuuming my car and told me to leave when took out items in in my car so I could vacuum. Horrible. Rude, and made me feel like crap. These people should be shut down read more

This place has a gas station in it. I needed some, so I just drove here to get some since it was Chevron brand. As far as I could tell, I filled the gas tank up without issue and drove off. It was hard to find an exit though since they were out of line of sight of some of the gas pumps, so I just meandered around the parking lot until I found one. read more

*****If I could give -100 stars I would!!!***** I've never been so insulted in my whole life! Take my new car to get washed today, get it home and notice all the side windows and surrounding chrome were covered in spots. I attempted to wipe them off and they wouldn't come off. Additionally, I notice that the bottom of my driver side view mirror is missing. I go back to the car wash and show this to them thinking they would simply just clean them up and fix the problem. Look for my side view mirror piece. Nope! First they tell me that it's from sprinklers. Hard water spots. My car is less than a week old & its not parked near sprinklers. Furthermore, how do sprinklers get on both sides of your car?! Not to mention that I got gas this morning and cleaned my windows. None of this was there. It's bad! I would have noticed. They didn't even attempt to look in the bay for my side view mirror piece that now I have to replace. This POS in the pic accused me of buying the car like this and bringing it in like that and trying to scam him out of fixing it. WHAT?!!!! I repeated it back and he said yeah, when you got the car 14 days ago it was like that. I said what are you talking about. I bought the car a week ago. He said, no 14 days ago like that made it all seems like I was legit scamming him. All I wanted was for them to clean off whatever it was that their machines left deposited on to my car and they turned it around on me. The workers kept saying hard water spots from sprinklers and the manager or owner? kept insulting me and telling me I was trying to scam them. They refused to do anything to right the situation. DO NOT go to this place! Spread the word. This place is bad business and super rude people! They do not deserve our business! They need to be shut down! Now I gotta figure out how to get this crap off my new baby! read more

Car wash is self automated. So it does not wash your car or truck good. Does not use any sort of scrubs to actually remove the dirt on windshield. Nothing but soap and water used as pressure. Still leaves car dirty. read more

I used to be a regular here to pump gas and wash my car. After today's situation I will not be coming back. Their car wash malfunctioned and the elder owner lady kept asking to put my payment in which I did. She was 3 inches from my face, of course she was NOT wearing a mask. After I finished washing my car using their machines, I backed up a little on the air blower. She came out of nowhere scolding me to never do that and was shaking her head in a frantic way. Usually her husband is nicer, I won't be coming back. read more

AVOID THIS PLACE.... All the loose dust and dirt will be washed off your car, but all the surface grime will remain. No free vacuums either. I ended up going to the full service car wash off Trabuco and Bake, even the car wash at the 7-11 off Portola Pkwy does a better job than this place. read more

Apparently a handful of workers walked out before I arrived and they were short staffed. Probably would have been nice to tell me that ahead of time instead of waiting 1.5 hours for a mediocre car wash. The gas station that this is attached to is where you pay and is dimly lit and looks almost post apocalyptic. The two stars is for the cheap prices and close location to my home. I much prefer the quality and quickness of Checkered Flag wash in Irvine, even if it's an additional 15 minute drive. read more

I came here to get gas and fill my tires. Unfortunately it was more difficult than it should be. First, they don't keep towels in stock at their pumps, so there's no way to keep your hands clean. Next, I attempted to ask the gas station attendant to activate the air pump for me. There was no attendant inside. I waited 5 minutes with no one showing up. There is no way to call for service. So I left and spent 4 quarters to activate the air pump. I quickly filled each tire and barely finished my 4th tire, whereupon it automatically turned off. Anyway TL;DR: This place is a ghost town and has no attendants present. read more

I have been using this place for years. Close to my home, reasonable hand wash service price, and quality result. I always use their $17.99 super wash, and it's somewhere between machine wash and those expensive hand wash. You get what you pay right? If you need a car wash along with some interior clean up quickly, I think this is the place. I don't do any expensive waxing or anything on my cars, so some of other reviewers' experience didn't happen to me. Sometimes interior isn't clean enough, but again you get what you paid. Just check your interior quickly once car wash is finished, and ask them to clean those spots if the spot is significantly dirty. Of course before you give their employee a tip. read more

**WARNING** DO NOT COME HERE!!!! When I arrived to the car wash, I put a bag in my trunk so my floor mat could be vacuumed - no issues. After my car went through the machine (yes, they run your car through a machine even though the owner will try to tell you they don't) there was a huge gash in my rear bumper. There was no paint from another car or anything on my bumper when I got there. After speaking with the "owner" who told me he has no name for over an hour, I got the number of another "owner" who was just as combative and disrespectful. They were in complete denial and said it's not possible that they did that with "only towels since they are a hand spa". PS - they also do a horrible job washing cars. My car was spotty and my windows were streaky. Save yourself the hassle and go to a drive through gas station over this place. If I could give them 0 stars I would. read more

Foothill Ranch Auto Spa - Bumper gash - Car Wash Near Me - Lake Forest, California

Yeah, read what everyone else is saying. Never really had a terrible experience, but I come here often just for the touchless carwash. I personally like it a lot more than the old-school spinning brush ones, and I don't like people, so a drive-thru car wash is perfect for me. I came here two days ago to get the usual was and drove up to the kiosk, and I see silver, gold, platinum, and above it, I saw "VIP." Got pretty curious and purchased it. It washed my vehicle in like 3 min, and I didn't have enough time to dry off the water off. It felt like a "silver" wash since I usually get the "platinum." So I ended up paying $25, yeah pretty fucking expensive and stupid, but I called the business and asked them for a refund, but they haven't given me a call. It's just overall a terrible business and very unprofessional. Please fix the car wash/machine or whatever the problem is and simply make it into a human-less car wash. Got my money back after two weeks! The manager actually did try and apologized. Changed from one star to four read more

I think my interior got dirtier after they "cleaned my car." Marks everywhere, lint on every surface. Did they clean my car with a cheap paper towel? read more

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i used to frequent this car wash because it was new, touchless, however will be avoiding them from now on. First, my car barely comes out any cleaner (most bird droppings stay on the car) and this is with me washing my cars frequently. More concerning is in multiple situations, they charged me $14 for the platinum wash only to find them giving me the cheapest wash with one rinse aka bait and switch), stay away read more

I wish you can you give a ZERO star review. This gas station/car wash went from being a full service station to a touch less car wash. The machine is temperamental and does not always work. I entered the wash as I always do and the machine has sensors that tell you when to pull forward and when to stop. After following the directions, some random person comes up to my car inside the car wash talking about me having to exit the wash. I had no idea who they are and why they approached me and my children jn the car. This person was not in any type of uniform, no name tag, no Iditarod whatsoever that they worked there. I even asked "do you work here?" And she refused to answer. I asked her to please back away from the car and that I needed to get the attendant to come out and assist. Another opportunity to identify herself as an employee and all she could do is repeat herself about exiting the car wash and go back to the end of the line after I already waited 30 minutes. This person was extremely rude, unprofessional and kept asking where I was from! I assured her many times that I am not from her native country and I did not speak her language. She insisted that I was and refused to help. After exiting the wash and going in to the store, she re-appeared and it was only then that I realized she worked there. I addressed my concerned about the way she handled the situation and why she didn't identify herself as an employee. Her response was as useless as her prior actions "I am covering for the cashier" so, we can only assume that she worked there since she was processing a refund. While doing so, she initiated the "are you sure you are not from (her native country) and are you sure you do not speak (her native language) which really set me off as that was her main concern and not the fact that she completely behaved in a manner that is unacceptable and rude. To top it all off, their doors to the gas station were wide open and propped by a door stopper. She accused me of leaving the door open as her dog wandered outside! Your dog is your problem and not mine. Take responsibility for bribing your pet to work and don't prop the doors open and blame your customers for it. As if customers walk up with door stoppers in their pocket and prop doors open. If this person is the owner I urge everyone to avoid filling up, get a car wash or stop in for a snack. You are better off pushing your car to the next closest gas station or drive a filthy car till you find another car wash. If they are an employee, I hope that the owner sees this review and take the appropriate action to prevent these issues from happening again. read more

No Star for this place! Beware! They cracked my front window and did not take any responsibility for it. After speaking to the manager and even involving the police for property damage they did nothing. Do not! I mean do not take your car here for a car wash!!! read more

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This is the best automatic hand car wash around. They use high quality products and Carnauba was. It's fast, convenient, & an incredible deal. My car is sparkling clean and shining. read more

The worst car wash I have ever been to. They hardly vacuumed the interior, left giant stains on my seats and the inside of the door and Did not wipe the dirt off of the bottom of the door. A large amount of dirt was left on the side of my truck and when I asked them to clean it they said "you can't expect us to detail the car when you only paid $30 for the wash" and when I asked for a refund I was threatened by the owner. Check out the pi read more

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Absolutely the worst wash I've had and super terrible service. I will never come back. Message to the owner: you have a quality and customer service problem. Fix those two, and you will have great reviews. Also, better pricing initially wouldn't hurt. I noticed you switched your Yelp business identification thinking that your reviews would be better by starting anew and they got worse....hmmm. read more

This place is a joke, 23.00 for a half ass Carwash. 17.99 for a medium grade wash and then a 6.00 up-charge for a suv, absolute bullshit. You can get a mobile wash service all day long for 20.00+ tip and still be under there outrageous price. BTW you cheep ass you don't even have a place to sit outside that's not in the sun. Last time I'm ever coming here, hope you enjoyed the 6.00 up-charge read more

Shoulda looked up some reviews when I saw the new equipment - it's totally Junk. Touchless is how they describe it and that's a good description - ever washed your car by slathering it with soap and just rinsing it off with your hose nozzle? Would you do that with your dishes? It takes contact to remove road film, spots, and grime. A $12 wedgie for a mid level car wash that washed away the loose stuff, but left the film, spots and grime on the paint and windows. Oh yeah, and they want a another $2 for a DIY vacuum. What a joke. Take your car somewhere else where they actually work for your money. After this ripoff, I'm wouldn't even buy gas there. read more

For some reason Yelp said this place has moved? So I'm having to redo my review. This car wash does a great job, always go the extra mile on my car. I always ask them to get the rims a little extra and they always oblige! I'm a stickler for clean windows and I've never had any issues at all. They always clean them really well. I love that they also give you cash back for a tip if you need one, some places just have an ATM so you have to get a $20, then go buy something to make change....not here, they'll give you $5 bucks back for a tip, me loves that! So if you're looking to get your car clean at a decent price (pretty much the same everywhere) then come on by, you'll be happy you did! read more

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I stopped by this car wash today. Been several years since I had been there. I paid a lot of money and then drove it through to get it washed. The machine didn't work so I had to get another code and run it through again. I understood that there wasn't anyone to dry off/vacuum the car. Probably due to Covid. When I got through my car was still dirty and then I saw that I had to pay another two dollars to use the vacuum. I drove my car home and took out my vacuum. Overall, it was pretty bad, but I have to give a shout out to two woman who worked at the "Spa," who were incredibly nice. read more

If I could give 0 stars I would. I was waiting to check out inside and the lady running the register did not acknowledge me for 7 minutes (and counting ) she tried to refuse to provide me a receipt after charging me $27 for 2 bags of a chips and a coke then when she did hand me my receipt, she had added a car wash on to my tab. When I let her know she over charged me she argued it even after looking at the receipt. Ridiculous, the new management here sucks and this place has gone down hill. Please also keep in mind she was not wearing a mask or gloves. Please if you go here, make sure to double check your receipts (if they even offer you one...) read more

Foothill Ranch Auto Spa - Photo of over charge that the cashier fought me in... - Car Wash Near Me - Lake Forest, California

WARNING: DO NOT USE THE CAR WASH! The spray arms may fall off and dent your car!!! And then get yelled at by a crazy lady! I came here for a fill up and wash this evening. After pulling into the wash, I turned off my car and watched the machine spray on water and soap and then suddenly, one of the spray arms falls down onto the hood of my car. The whole machine stops and I can't move forward or backwards since I didn't want to further risk damaging my car with scratches. I phoned the inside of the gas station and then the crazy starts...a cranky blonde woman flails her arms from behind yelling at me and blaming me for moving my car during the wash and causing the arm to fall...And she said she watched me do it from inside the gas station. LIES, LIES, LIES!!! She continues berating me while she attempts to find the reset button, then claws and rips off the plastic door panel to reach it. I'm thinking to myself I'd really enjoy watching her battle against Wolverine. Anyhoo, she takes my gas and wash receipt and hollers at me to move the car back to where I had originally parked it, then continues yelling at me not to move the car as if I'm the stupid one. While under the sprays of soap and water again, I sit there this time praying that nothing else falls on the car again. Enter this car wash at your own risk, you have been warned. read more

Don't waste Your time Or money at this place!! Overpriced and you leave with a dirty car. read more

We purchased a car wash card for $100 car wash Group discount takes few dollars off ever car wash for paying upNew owners refuse to honor the card that has a Receipt attached to the card purchased. These owners are the most awful people ever. Lady in front of me was crying because she forgot her purse.... They told her too bad sorry. They refused to give her her car. We all pitched in and paid her bill. Every time I come in to this car wash someone is yelling at them. Now I know why!!!! The car wash is not great and service is a zero! AVOID THIS CAR WASH. They are crooks! This place is still awful! read more

I've lived in Foothill Ranch 21 years and have tried to continue to go this car wash even though it has changed ownership at least three or four times. Its way more expensive, has terrible customer service and even more importantly when addressing an item to owner who and I think has sold it and bought it back again and again and again has made it even worse than it was ever before! Trust me save your money and time and drive your dirty or to another one down on bake or lake forest. Even thought I live across the street and will NEVER EVER go there again. read more