See review from December 2022 - in that review I mention that we spent $3,500 to update the set up…read moreat an apartment building that we had recently purchased. This past summer (2025), my husband needed SRFE's services for that panel and because of my Yelp review they refused us service. We had to break into the set up and then start from scratch with a new service provider. TODAY 12/10/25 I received an email. "Our goal is always to ensure past customers remain satisfied and compliant with safety requirements. If there's anything you need or if you'd like us to provide services again, we'd be happy to help." ACTIONS SPEAK FAR LOUDER THAN YOUR WORDS SRFE! You have made it VERY clear that you never want to provide service to us again so we have decided you are not a company that we will ever give business to again. Thank you for permanently removing our information from your database.

This company will over charge you on every part of the service. Travel time will be an extra $150…read moreper technician x 2, $300 for nothing. They use 2 technicians at $275/hr when they only need one. $125 for documentation fee, for what? $50 for adninistration fee. $1,414 to inspect a four-plex and recharge 2 portable extinguishers. Brought concerns to their magager who was a complete b____! Do not use them. Find someone else. They are a horrible company!

RLS Handles all of my restaurant needs. They also remind me when it's time to service helps take…read moreone more thing off the plate with owning a business. I would definitely recommend this place to anyone that needs it.

Had a hard time finding the right company to work with that is local to Sonoma County and not…read morelooking to upsell me with equipment that wasn't needed. Highly recommend working with Ron, knows local fire code to pass inspections with the city. Thanks!

These people know their stuff. They are affordable, professional and fair. I highly recommend them.read more

This is a business that performs the way one thinks a business should…read more I'm doing a fire rebuild in Calistoga, post Tubbs Fire. Bay Cities was the low bid and came recommended from friend that built his custom home prior to my losing my home. When my framer saw the bid he told me to sign it immediately and send it back for scheduling. Bay Cities pulled permits, installed, and had inspection without any effort on my part. The only thing I needed to do was schedule their crew and they were very accommodating in when they would come out. I pushed them off on two occasions as my build was not on schedule. They readily rescheduled. After install and California Department of Fire passing the project, I needed to reduce the head extensions prior to the application of insulation. They sent someone the next day to accommodate me and have the modifications completed prior to insulation. This really has been one of the best choices I've made in this project. I recommend these guys 100%.

I just completed building my little home in Guerneville. Bay Cities Fire protection came…read morerecommended by my designer ( Setven Borschardt const.) They were there when scheduled . Did a pro job on time.

These "good guys" don't appear to be in business any longer. Their # has been disconnected…read more Basically, they'd charge $30 to give an annual maintenance check on a fire extinguisher but I can buy the same extinguisher new at Costco for only $35...

Thomas is a wonderful human being, and always leaves with a friendly thought for the day after…read moreservicing our fire extinguisher. I wish there were more people like him.

Man, I'm really glad I called these guys. I just purchased a home and it has a fire sprinkler…read moresystem. The last owners installed it but did not maintain it and I knew little to nothing about it but found a very faded sign attached to the side of the house with Alpha's number on it. Turns out the Alarm controller, alarm and pressure gauge were shot and needed replacement. Their guy Alfred clued me in on the system, how to test it and what to do to protect it. He was a wealth of information and a very nice and professional guy. Highly recommend Alpha! Thank you! A++

I called for repair work, but they were too busy to accommodate. I'm writing a 5-Star review…read morebecause, unsolicited by me, they gave me 2 referrals that might have bandwidth to help me, and said if those don't work out to call back and they could see what they could do. I've never had a business refer a competitor, and I thought that was very honest and admirable. If I ever have an issue again with my fire suppression system, I will call Alpha Fire!

Had all the hallmarks of a reputable and pleasant company. We liked that they had a handy reference…read morethat we could use to prepare and ask for a quote. They came to do a fire extinguisher inspection. It was orderly and quick. Rates were lower than our old fire equipment company in every category. They answered the phone on the first ring, and were even able to come the very next day in our case. Sincerely recommended.

Best Fire Equip did an outstanding job servicing our fire extinguishers. Melinda was on time and…read moreperformed a thorough inspection. Great job!

I had been having a hard time finding a chimney sweeper for a reasonable price or one that would…read moremake a trip out to where I live. Kris was prompt at answering all questions concerning the quality, pricing, services,etc that I had. The service I had requested regarding having my chimney swept and cleaned was amazing! The creosote was getting so out of hand. He came out early and was very respectful and detailed in his work! Now I have been able to start fires without worry!! Thank you Kristopher and Jessica for your hard work!!!

great guy great job and great price. I am so impressed I definitely recommend. And he came within…read more24 hours and the job was done quickly and no mess.