This morning I went to Foot Locker to look for a pair of running sneakers. I am training for a marathon and needed to purchase a good shoe. When I entered the store, no one greeted me. There were to guys on the floor and one at the register. It was still early because there were only two customers in the store and I was one of them. When I picked out a sneaker to try on, the guy closest to me didn't realize I was there because he was day dreaming. I finally got the attention of the other guy and he brought out the sneaker and then walked away without asking How did it feel...nothing...I was concerned because I injured my heal earlier in the week and wanted to ask a question, however no one cared. As I was leaving the guy closest to me never turned to look at me to see if I needed help...I left because I realized the store didn't want the sale. I went to Champs who have excellent customer service. I was greeted as soon as I walked in the store. The young lady not only helped me pick out the right running sneaker but gave me the right insole which will support my heal. I also bought 2 sets of socks, just because it was such a great experience. Foot locker you could learn a lot from Champs. I gave 1 star because the young man at Foot Locker was proactive and brought out 2 sizes of the sneaker... Overall, it was a poor experience and I will never go back. read more