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Focus Solutions

5.0 (1 review)

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Animal Welfare Friends

Animal Welfare Friends

(3 reviews)

I wish I had done some online research on reviews of AWF before making a decision to adopt a puppy…read morefrom here. The petfinder description stated she was house trained. She was not. Within 5 minutes of being in my home she had diarrhea twice on my floors. She did not pee on the pee pad either. I had to confine her to an area to keep her from peeing everywhere. The petfinder description also said she's good with other dogs. She was not. She would not play with my other puppy and only wanted to play alone. She was not socialized. I realized this was likely because she was found in the woods in Georgia with her brother Luke covered in fleas and ticks. This historical information that I found on her brother (from a different adoption agency in Georgia) was omitted from my adopted puppy's petfinder description from AWF. When I confronted the manager about this she denied that the puppy was found in the woods. Why would the Georgia adoption agency lie about finding these 2 puppies in the woods covered in fleas and ticks? During her 48 hours with me, the puppy had diarrhea and WORMS. I had to pull 4+ inch worm out of her butt and then she pooped out a large chunk of worms as well. She also had a very potbellied appearance despite being very boney. It makes sense she would have these issues because she was found in the woods. When I confronted the manager about that, she said her brother Luke has had no issues (he was adopted by another AWF employee) and in their care her poops were fine. I told them the puppy looks unwell and looks different from the pictures posted on petfinder. Her eyes look bad and they said it's just eye crud that could be wiped away. I tried to wipe it away and it didn't go away. I don't even know if this dog has been looked over by a vet. How do you miss worms or parasites in a puppy if it could be easily be found through a fecal test? A 4+ inch worm means she was infected for a long time. Her medical file did not show she was taking any dewormer medicine, only preventative medicine for worms. I asked for a refund of my $1,100 because of the misrepresentation. They said NO even though I told them she's not the puppy that was described or shown in pictures on petfinder. They lie here to get the dogs adopted without considering their health and welfare. I've included a picture of what she should have looked like and what she looked like when she was given to me. I hope they will give her the medication she needs so she can rid herself of the worms and get the nutrients she needs. I also hope her parasites were not spread to other dogs in the shelter.

I surrendered my dog to Abby who drove her own personal vehicle to get my dog from Iowa City. I let…read moreher know I only surrendered him because my landlord didn't let me have him at my apartment until I got a letter from my doctor saying he's a emotional suppor dog. Abby didn't get no information from me about my dog and she said she will sign and fill in the paperwork on my dog instead of getting accurate information. After seeing my dog on their website being put up for adoption I filled out the paperwork to adopt him back to my home. Abby then texted me & asked why did I surrender him if I wanted to adopt him later on. I let her know the reason prior and we communicated the whole time they had my dog. Due to her own reasons she said she didn't feel comfortable adopting my dog back to me, mind you he only was gone a month. This is very heartbreaking to me because if I didn't want my dog I wouldn't be trying to adopt him. The information on the website is incorrect and they changed his name as if he had no name and I text them and asked them why they changed his name. The whole time I was misled to think I could get my dog back and my 9 year old daughter is crying because we can't get our dog back. People have reported red flags about this shelter as well so please be careful when adopting or surrendering your pets to them!

Focus Solutions - localservices - Updated May 2026

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