Had used the company to package and ship two paintings in Feb. 2013. When I received the package, obvious damages had been done to one of the paintings and its frame. I had placed a claim for the damages, had the frame repaired and the painting repaired, submitted the bills and have not heard from the company since! I am deeply disappointed with the company and will no longer use their services. To ignore your customers is very poor service indeed! D. Stowell, Massachusetts, USA. read more