Choices for alcohol is amazing!!!! Prices competitive! BUT omg why did they not do a better job…read moreplanning parking???? Someone was not thinking! Saw a couple of almost fender benders and one actual contact! Can't back out, one way in and out totally nit worth going again!

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I stayed at the Holiday Inn express for one night on a business trip. I had to change rooms because…read morethe water was not working in the bathroom sink. The woman at the front desk was really nice and offered me a larger room and some free snacks. The next morning I went to get breakfast before going to the workout room to do some cardio. The server up-charged me ($11) for a small bowl of fruit stating that the amount she put was equivalent to two bowls. Then, the bartender kept being very rude asking if my fruit was "perfect enough this time" and kept trying to get my attention in a very hostile manner. The bartender proceeded to mock me for taking a picture of my fruit bowl. Side note- the bartender looked like she was about 60 years old. The maturity level was absent. The Thursday morning breakfast crew were very unprofessional, unaccommodating, hostile, and belligerent. I would recommend learning better customer service skills.

Everything about this hotel is perfect and it's why it's the only place I will stay for the Tupelo…read moreElvis Festival. The bed is comfortable, the air conditioning works to your specs, the shower is great, the breakfast is good, and the staff is very friendly. That last part might be best of all - everyone from the desk clerk to the housekeepers to the breakfast servers are very, very cordial and make you feel welcome. Please keep it up, you are appreciated!

SENIORS, MILITARY & TRAVELERS BEWARE! Arrived at Candlewood…read moreSuites in Tupelo, Mississippi on 15 Nov 2024. The location was convenient and near the interstate. We didn't think much of it at the time but did notice some roofing company trucks parked together with several men gathered around in the rear parking area. The receptionist Kayla was very pleasant and the suite we stayed in was nice as well. We learned the laundry area had three washers & dryers which were free to use. This is when our problem began: When planned to do one load of laundry but the same roofing company workers, 4-5 young men were using all three washers and dryers. So we waited and about an hour only to find the same men there but now there were 6-8 men hanging around. My spouse and I are older seniors and I am a disabled veteran and was traveling thru without any means to really protect ourselves other than our dog who loves everybody. There was no security or protection and we noticed more of these men. We asked one of them if we could use one washer. We decided to sit in the already crowded laundry room and wait there. Finally one of them allowed us to use one washer. We started our one load of clothes but when we came back to check on it 15 minutes later we saw someone had unplugged the washing machine.. we asked them politely what the problem was. One guy said "no English" and thats when I let them know, in english, that we didn't want any problems and just wanted to finish our one load of clothes. One of the smaller men plugged the washer back in and we restarted the washer but were still being harassed. Two of these guys actually followed me down toward the hallway to the reception area. They followed me to the front desk and stopped to lean on the wall with their arms folded and starring at me. I spoke to Kayla at the desk. I told her what was occuring. The lobby was empty except for Kayla, myself and the two men. They continued to watch and wait there. At this point I felt quite intimidated and told her what was going on. Kayla then stated the hotel had experienced problems with the same group of men before and that the police had been called for disturbing the other hotel guests and problems with drugs and alcohol. She said she felt uncomfortable as well and seemed a little nervous. After hearing that I told her we weren't comfortable staying there any longer and let her know we were leaving immediately. I asked for my money back and we packed up to leave. It was late in the evening but I tried to place several phone calls from the safety of our vehicle. I spoke to one of their Hotel representatives and told him what was going on. He then transferred me to another lady representative and told her the same thing. I felt like I was wasting my time. I call the GM Porsha Fields number that was given to me at the desk. I left a message and never heard a word back. As we pulled out 4-6 guys began yelling at us in Spanish. We were definitely glad to leave this place. This hotel is completely unsafe. It is now December 10th 2024 AND NOW IT IS May 27 2025 and believe it or not we still haven't received one single callback or message from anyone from this hotel or the hotel chain. If I had the time I would have hired an attorney but we are just glad to be out of there. I'll never go back there and I hope that people that read this review understand this is absolutely an unsafe place and that this hotel and their chain don't care at all about their guests. Can you imagine nobody took the time or bothered to call or check on us? This place, the management and their company is a disgrace and they should be ashamed. If I could give a zero rating I definitely definitively would! See Yelp as well! Despite this incident happened 8 months ago and trying several times to contact them, we still haven't heard a word. As of July 9 2025 we still haven't heard a word!

Friendly staff. I didn't go to the pool or other amenities but the lobby is nice. The rooms and…read morehallways absolutely need improvement. Gave me motel vibes. Honestly I feel like the pictures online are a bit deceptive.

Wonderful staff. Very poor selection of gift items. No local good quality items. Mostly foreign…read moremade cheap key chains etc. I recommend t get locally produced high quality items.

This was a fun visit. You can learn so much about Elvis and his family during this tour. It's…read moreamazing that his father built that little house with money he borrowed ($180 I think). The family church was interesting to see too. They moved it to the property after the family moved. The museum was interesting too! Definitely make a stop if you're near Tupelo!

Very nice hotel! Upon arrival I was greeted at the front desk. The people that work here are very…read morenice and quick with giving your keys. Overall I like the vibe of the lobby. There's a bar in the center (sadly didn't get to enjoy it because I was here to take my MCAT). Everything was clean and it was very quiet. Your room has its own a/c unit which was perfect because I like it super cold and quick. The bed was so comfortable to sleep in. And I liked the layout of the room. Plenty of places to sit/lounge. The desk was movable(on wheels) which was nice so it could go by the window to get work done. The view wasn't the best but I did like the fact that 1. I could see my car from my room since it was in the same side 2. It had shades as well as sheer shades as well so if you wanted to completely block out the sun you could. Or if you want the natural light with a little more privacy (like me) it suits either style. Also it's not far from eating places or Kroger's/Walmart/CVS/Walgreens which was nice and convenient. All in all, glad I chose to stay here. PS. If you wanna know how the breakfast is don't ask me. It was an extra 5.46 to add it to the stay and I didn't wanna chance it‍. But REALLY FOR THAT PRICE OF STAY WHY MY BREAKFAST AINT INCLUDED??

The hotel is quite nice looking when you walk through to the elevator. They have a bar in the…read moremiddle of the hotel and a restaurant. The room cost $180 for king bed room. We get in and it smelled like smoke and the entry light is flashing like a disco ball which was bad as I have migraines if I am not careful. The refrigerator was turned off, which we needed because my husband's insulin needs to stay cold. Then we find out that there is no remote for the tv, one of the plugs in the bathroom doesn't work. The bathtub is dirty and chipped and the toilet rocks. There is a metal piece on the bed sticking out that I hit every time I got in the bed. Instead of fixing the bed they just put a piece of duck tape on it. We come through Tupelo all the time but this was our first stay at this hotel. Unfortunately it will definitely be the last.