I recently moved to Clarksville from Utah and needed a new bank. I read reviews and this one seemed…read morenice. And I was right! The ladies in here showed they cared while I was opening my new accounts and also seemed to care about me as a person. I'm very pleased. That's not even saying anything about the establishment itself! They have several services offered for members. My boyfriend has even commented on how much he likes my bank and we're about to move all of our accounts here. Grateful! Thank you!

To begin, the facility was really nice and and modern. I walked in and was pleased with how clean…read morethe building looked on top of how professional all the staff dressed. The reason behind me going in was to refinance my car. I was guided to the Financial Services Representative, Aimee Frier. Aimee was very helpful from the very beginning. She explained the process that would happen before we even started the application. I started a savings account with them and am looking into setting up my actual banking with the company. Overall, I would highly recommend if you are looking to refinance or even want a good professional bank/credit union.

This is a great home-town bank. They are very friendly and do a lot for the community. We need more…read morebanks that really understand their customers needs!

Bought a repossessed truck from them and they shared my personal information and purchase price…read morewith the person the truck was repossessed from. I called the person that shared my private info, he said I wasn't a customer and did not have any rights to privacy, even though I have a customer receipt with a account number. Now I'm out $1,178. Oh and I have a recording of him saying he meet with and talk about the repossessed truck with the former owned that defaulted on the lien.

This is the fax number not the bank number. Love this bank! Charles & Chad Wilson are amazing!read more

We have banked with Hancock Bank & Trust for many years. Before the Madisonville branches were in…read moreexistence we actually drove to Hawesville, KY to set up our accounts. Hancock Bank & Trust is old fashioned banking with modern technology. When you call or go in any branch the staff recognizes and greets you. They are super customer oriented. Their investment products carry very competitive rates and usually exceed other institutions. When we moved to Louisville years ago we kept our accounts with Hancock Bank and have never had an issue even though we are across the state from their branches. I would recommend Hancock Bank to everyone. When you call you get a live person. Refreshing in today's automated world. They do a great job!

I have been banking with Hancock Bank over 15 years. The staff are like family. I have enjoyed…read moretimes of plenty in my account to $'s in my account, let me say, I have not ever been made to feel inferior. I plan to stay with Hancock as I grow. I must say, the swag is kinda nice too. Even my GSD gets a biscuit, if he is out with me! Continued blessings.

Changed from Visa to Discover, their cards don't work well in most readers. I've tried getting a…read moreloan of which their rates are high and their lender talked over me and down to me dismissively the moment we reached his office.

Great Community Bank, has a awesome checking product called KASASA…read more Super friendly staff and wonderful customer service experience. Love their mobile banking!