Dr Bate is wonderful. His daughter Jessica is great also. She diagnosed my yorkie with a Thyroid…read morecondition just by looking at his "skin condition " that I was told was allergies by a different vet, and her father Dr Bates agreed and drew blood to be checked for thyroid issue. This was done quickly after Dr Bates put his knee that was injured on the ice, back in place. He was very thorough and explained everything to me. Gave Magic a shot for pain and yeast in his ears. Sent me home with pain medication and will find out his thyroid issue tomorrow. I have a new veterinarian for my pups.