After a very disappointing visit with my previous dentist, I elected to give Dr. Paris Jarvis a…read moretry. Couldn't have made a better decision. The staff were warm, friendly, professional and kept me apprised of every step in my treatment process. Will I be a returning patient? ABSOLUTELY! I've even recommended family members to visit for a completely satisfying experience.

Everyone in this facility was so nice and very professional. I hadn't been to the dentist in a…read morewhile so I was a bit nervous but everyone took their time to explain what we were doing and what needed to be done. They even broke down all costs for procedures the dr recommended and didn't make it feel like I needed to get it done before leaving the office. Definitely a good experience and will continue coming here as long as I live in the area.

Check up . Office staff is excellent and dentist is very…read moregood. . He took time to listen to my concerns and explained everything to me . I was very impressed

I have severe anxiety but everyone there is very kind and caring in regard to that, they explain…read moreeverything and are very friendly, highly recommend this office!

I'm so disappointed in this practice. I love Dr. Schmitt but this is the third appointment I've had…read morethe was scheduled incorrectly or had to be cancelled same day. I loved this dental practice years ago but things have changed. Now if they cancel on you they schedule you 45+ days out for a reschedule even if the cancel with less than six hours notice. They take no suggestions to leave spots open for last minute things like this so people aren't waiting even longer for their dental care. As someone with dental anxiety suddenly canceling and requiring another2-4 month wait is ridiculous. Especially when they insist I stay up to date to make cleanings easier - you're the problem. Most people have to plan their appointments with their work schedule and can't just come in on a whim. And they expect you to cater to them. This has become an unreliable practice that often has phone and scheduling issues. Look else if you want quality care and customer service.

The care was outstanding. The office experience was very welcoming, friendly, and I felt that they…read morewere truly interested in what I was saying. All around highly recommend.

DON'T GO HERE UNLESS YOU WANT TO PAY HIDDEN COST!…read more The hygienists were nice enough, but the office staff were sharp and bothered by my existence. I was told that they take my insurance but are not in network and would cost ONLY about 5% more than others. I was told what the bill would be, got the work done, they tried to upcharge even more, but I turned it down because I can't afford more. I paid the total bill and left. A few weeks later I received a bill saying my insurance didn't cover it. I called the Hillcrest office and was told that it was only an estimate. What?!!! I would not have had anything done that cost so much. I don't have the money. I ended up paying, but it happened again and again. I have paid over $8,000 in extra costs. I stopped going months ago and I still am getting unpaid insurance bills for a year ago. Not only was I over charged, but they apparently did not even send in some of the bills to the insurance. Plus, the insurance keeps turning down the ones they received saying that it was UNNECESSARY work.

I switched from another dental practice to Hillcrest dental and I have been thrilled! I don't…read morelove going to the dentist. But the hygienists and the dentists at this practice are kind and excellent in their work. My teeth are all still in my head and with the Hillcrest dental team, I expect them to stay that way!!