Absolutely unreliable service!
Two days ago, I ordered presents for my niece, as I am in a different country right now.
They "attempted" to deliver (but didn't), and are now asking for additional payment for the second attempt.
When I was arguing with them, they canceled my order (as they said). I made the second one, they haven't delivered it either!
Now I'm down by almost 1000 AUD, but nothing has been delivered.
Total scam!
UPD October 24. How convenient is it that I cannot respond to this response? That is why I am writing it here.
My niece was at home, as well as her roommates. Her number is operating; she did not have any incoming calls or messages!
My funds, indeed, returned to my account, especially after I contacted my bank and asked to cancel the second pending transaction.
However, the currency exchange fee (obviously) was not returned to me! (And for some reason, it was quite high)
Another outrageous thing was that after I contacted you on Saturday, you assured me delivery would be on Sunday! Without notifying us, "your boss" told you not to fulfill the order for no reason (and I am not so sure that it is legal without specific reasons).
As a result - no delivery happened, both weekends were spoiled, waiting for your delivery person to come! read more