I usually don't leave bad reviews, but when it comes to businesses dealing with mental health, I…read morefeel this is important. I saw one of Capitol City's psychiatrists, Dr. Esther Elphick, in March for some extreme depression related issues I had been having, and left crying due to how I was treated. She belittled me, made me feel stupid, and left me with a medication I didn't even know what was for. When I would ask her to clarify a question, she would simply repeat the question louder and with aggression, instead of explaining what she meant. She implied that my therapist from back home who I zoom call while studying during the year at FSU (who I have been seeing for 8 years and has helped me so much) has no idea what she's doing and that I should switch to a therapist at this establishment. At the end of the appointment, she listed off literally just the names of four medications and asked which one I wanted to take. I was so confused- I don't know what medications are for based off of just the name! I asked so many questions but she literally could not explain what the medications helped with. I scheduled a follow-up in April, and was terrified to go back. I have literally never dreaded anything more. I scheduled the appointment for April 17th at 1PM, but unfortunately there was a school shooting so I was unable to leave campus to get there. I called them, told them the situation, and they still charged me with a no-show fee. There was literally a school shooting. It's insane that I'm writing this right now. I started to believe that maybe psychiatrists were meant to be mean and aggressive, and that's how they single out the people who are simply just looking to get prescribed adderall or something. I ended up going to a different psychiatrist in my hometown, and she was amazing. She was so kind, made me feel comfortable, and was extremely empathetic. She went on maternity leave so they switched me to a different psychiatrist at their location who was just as amazing. This made me realize a psychiatrist like the one I saw at Capitol City Psychiatry is not what a psychiatrist should be. This experience did not help my mental health at all, it simply gave me more anxiety and made me feel even more hopeless.

I'm sort of a person that relies on paperwork. After 3 times submitting through the website. Each…read moretime I received the message that I would be registered through the system with them. Being there patient for more than 7 years. There was no follow-up. I had to pay more than $190. They kept giving me more prescriptions that I didn't need. Also, I switched to my previous provider cause they didn't provide those things. I was hoping for a better solution, but this wasn't a better case. Everything they told me was self-pay after seeing Angela Jackson for plenty of years.

As others have said, they never answer the phone or return calls…read more When you do get ahold of a person, they are always rude, nonchalant and dismissive. In the past two months, I've called around 35 times to schedule appointments or request refills and I've received a call back exactly twice, days and weeks after the fact. When I inquired about the phone situation, I was talked over and both individuals I spoke to refused to actually acknowledge that phones were not being answered. They kept repeating "Well I'm on the phone now. How can I help you?" instead addressing my very valid concerns. It's not worth the time or the frustration. Find a practice that actually cares about its customers. I've filed a complaint with CHP and I've cut ties with the practice. If I could give zero stars, I would.

If you want a professional, caring, and accountable psychiatrist DO NOT go here. Believe the bad…read morereviews. It just might save your time, money, and well being.

Doctors don't keep patients long enough to do a full assessment. They start patients on drugs and…read moredischarge them within a day or 2. Psychiatrists don't consider privacy when interviewing their patients and evaluate them in the hallway. There is a lack of professional staff, constant turnover due to poor management and maintaining the status quo. It's a mill house for those wanting a reprieve from the streets. The physical units haven't been updated for decades, there aren't pictures hanging on walls and nurses only minimally interact with patients. As far as quality of care, it's poor. As a professional who has worked in this specialty for years, I would not recommend admitting yourself to any of their inpatient units.

If you want to gamble your money away, this place is for you! Want terrible medication…read morerecommendations and confused doctors? Here is the spot to get them! Want invaliding advice that'll drive you absolutely nuts? You found it! Need to loose your self esteem and self worth? Here you go! Waiting for someone to misdiagnose you? You struck gold baby!

Doctors don't keep patients long enough to do a full assessment. They start patients on drugs and…read moredischarge within 1-2 days. Psychiatrists don't consider privacy when interviewing patients and iimpersonal,