they were so patient with me as i retire and prepare for my blessed life ... they took extra time…read morewith me ... several times ... to get me straightened out!!! after being with another bank for 40 years ... i was welcomed and i feel that they really care. thank you so very much!!!!

Nope I won't recommend this place not at all!! I stopped here on the 26th of January to tell them I…read morecouldn't afford my vehicle anymore I told them it had a serious oil leak and I just couldn't afford the payments anymore I asked them is there anyway I need to do do I need to sign the paperwork or anything they said no plus I kept calling them every chance I got to tell them what's going on! They don't seem to care about my situation so my car is at the dealership waiting for it to get picked up ! They don't answer their phones I just really hate this company I really do!

I like the fact that they use a pony express silhouette as part of their logo and of course the…read morefact they have money in the ATM I don't care for the $3.00 fee but it's not my bank so I understand the need to charge non customers as a way of saying we really don't need you. How much exactly does an ATM make per hour in wages it's not the best job just hanging out with a giant wad of money waiting on someone to come and take some from you but I guess since they must speak many languages it not easy finding that kind of talent. I like the drive up feature and the fact that I don't have to speak to anyone to get the cash.

Deff don't come here if you're in a time crunch! Never been here that I haven't waited 30 mins in…read moreline. They are so SLOW and RUDE on top of it.

I've always had a positive experience at this branch! The employees really care on a personal level…read moreeven if they're busy. I switched from Wells Fargo because I had way too many fees there for a debit account and they didn't seem to care about me. I also get my direct deposit early (like most banks now) which is great, but unlike most banks, it isn't "pending" in your account. You can actually use the funds when they appear in your account. It's always clean inside. I only had to wait one time to get help - when the mobile app was down. The mobile app being down was awful but it wasn't the branch's fault - it was released and overloaded too soon. The DeLand branch was working overtime to handle every issue, complaint, and upset client. They were fixing problems that they didn't create and got all the backlash for it. I rarely go inside, but I had to during that time because I lost my card. They quickly took care of my issue, printed a new one immediately, apologized for the inconveniences due to the app being down, and I was out the door quickly. Now they recognize me if I come in. Sometimes the ATM doesn't like to accept my checks the first time I put it in and their drive-up teller technology is outdated but they do the best they can with the tools they're given. I hope they get the recognition they deserve for consistently going above and beyond for their clients. I also really like how they can print a card AT the branch. I got my debit card the same day I opened my account which is so convenient and for some reason rare to have now. Wells Fargo no longer has a machine to print cards at their locations. My brother also recently switched from Wells Fargo to Vystar because I told him about their benefits and they were so sweet to complement me as a client to him. And I originally switched because my parents are business owners and told me how well the branches performed during the pandemic, despite the challenges PPP loans created. If you're looking to switch to the Chick-fil-A of banks, this is the one for you!

Vystar is a credit union. They provide a lot of services and offers free checking and savings…read moreMoney market personal loans secured auto loans and discounts at local dealers. They are small enough to care and big enough to fit all your needs. I love this place. if you lose your card they will replace it at one of their branches. which means no waiting for one in the mail.

To add to my previous review: I have called the bank 3 times and spent hours trying to get my $100…read moreback and they finally have said that I have to go into the branch to take care of this. They can take my money online but I have to find a branch to get my money back.

We were Platinum members and they still would not cancel a charge on my credit card that was done…read moreby Dropbox from an email I no longer had access to. I had to pay the 119$. And the financial advisor at Merill had the audacity to tell me I could do a transfer on my own ( I know I can) and I should contact her by email, rather than calls ( even though she's at her office and literally has the phone next to her) Unbelievable. We never had problems like this in any other bank. We're taking all our money out.

I hate this place!! Everytime I come here there is only one teller. I don't bank here and never…read morewould. I have heard customers complain to the manager and his response was, it is what it is. No matter what time of day I come in this branch, the line is out the door. I only come to make deposits for someone and regret volunteering to do so. The staff is pleasant however the experience is not good when you have to wait 25 minutes to get to a teller. Go through the drive thru if you can.

TD Bank in Deland Florida has a great promotion on a nine-month certificate of deposit with a great…read moreinterest rate. The personal is very friendly in the branch. I appreciated having a visit there today.

Staff is super friendly and helped me transfer funds to my son's account for college.read more

From the owner: Mainstreet Community Bank of Florida is an independent, FDIC-insured, locally operated,…read morefull-service bank offering a broad range of financial services. Our mission is to serve the financial needs of our community with exceptional personal service and financial tools that allow our customers to choose the method of banking that is most comfortable and convenient for them.

If you are a business owner be careful about this bank, the bank underwent website upgradation for…read morethree months and randomly checks were returned. While other major banks are trying to open accounts, this bank will close your account by citing some silly reason like risk factor of business etc. The staff is lazy and refuse to work. Once I went to deposit money on a saturday morning there was 15 min left for them to close the cashier was rude and asked me to come half hour early to closing. I can see their downfall soon. Please avoid this bank.

Surety bank has a fantastic and helpful staff! They take the time to get to know you and suggest…read moreaccounts that are best for you or your business. They care about their community and their customers. Their online website is also very easy to navigate and conduct your banking.

Great people to work with & very productive individuals, they will take care of all of you're…read moreproblems

Friendly staff. Very knowledgeable. Bankers know their stuff. Drive through is convenient and has…read morethree lanes. They are open Saturdays 9am to 1pm.