I have found Dr Shah in the office to be exceedingly helpful and responsive. I have never had an appointment that was not capped and in addition when I call they are most receptive and helpful. There are few and far psychiatrists in this area and thus far I have been very pleased with Dr. Nihal Shah. It is an hour from my home but it is well worth the drive. Many times one has to wait as there are others who need help and you must adjust due to the shortage of the psychiatrists. With the advent of Covid I am totally impressed with the responsiveness of the office any time I have had the phone in. Thank you so very much. read more

First off,the staff could not be any better,they help without grief or belittling you they make you feel important and that you have real value as a person,it all starts with the receptionist when you first enter the building,very kind greetings and couldn't be more interested to help me.awsome.the young ladies in the medical records department are more then super,they are so kind and understanding it makes me cry tears of happiness.this is a great place and the Doctor is excellent aswell.so anybody that needs a great new doctor experience one that listens and cares please think about Florida's finest behavior health clinic in Largo florida it's worth switching from your doctor to this one I promise you that.the young lady in the medical records department name is Edona she is incredible and needs to be commented for her great job she does .thank you very much.Guy Pesce read more

DO NOT GO HERE. They will give you the wrong medications you specially ask not to be on, almost kill you, and then not take blame. Dr Patel is judgmental and kept saying ADD when I have ADHD and gave me a mediation that could have TAKEN MY LIFE. Sarah carona the "office manager" is combative and was arguing with me and yelling at me. read more

Iv been diagnosed with ADHD by an in-office psychiatrist and her staff that lasted 3hrs. I have my file. Iv been medicated for YEARS, but needed a new dr. I called this money-farm and was told that I needed to take a CPT test online that would last 30min to diagnose my ADHD, and it would NOT be billed to my (very good 100% covered) insurance. And that I would instead need to pay $90 out of pocket. I literally laughed so hard at this money scam. At which point she told me it was "Florida law". After regaining my breath, I politely said my goodbyes (only after I told her I knew they were running a scam ) and immediately called my insurance to report what happened. They said it is NOT Florida law, and that if I was ever billed, they would cover everything at 100% minus medication. They literally told me not to go to that office! Do with that information what you will... read more

Update: I just received a bill for $19.26 after paying $150 for a 15 minute visit where Cara Dudiak told me she couldn't/wouldn't help my 13 year old child unless she put her on drugs. It's against their policies... How can you tell if a person needs drugs after one 10 minute conversation. I called to dispute the bogus bill & their billing department lied to me and said the bill came from the insurance company. I called the insurance company & they denied that statement & they called Florida Behavioral Medicine to help. Blue Cross Insurance got off the phone & told me this was the Dr.'s bill not theirs. I already explained their incompetence & how I already paid $150 for no services rendered and I would not be paying an additional $19.26. If I could give zero stars I would. Patients beware! read more

Having suffered my whole life with depression, I've been to numerous Doctors and clinics. Having been a patient at FBC for over a year, I feel like I have finally found help. Professional staff, comfortable office and Dr. Shah has been just wonderful. The TMS treatment and Dr. Shah's care has worked wonders for me. I am so thankful! read more

Dear Florida Behavioral Health. I will not take a urine sample for you. I don't drink, smoke nor do drugs. I have nothing to prove to you. I never signed a paper that states I would do one every year. I'm not an addict. I'm a person that has major depressive Disorder with severe anxiety and severe panic attacks. I will find me A real Doctor. That will give me therapy as well. You just supply my medication and people that take medication need therapy as well. read more

I would rather DIE than experience this organization again. Unfortunately, as with many providers these days they are going online, my assumption is for a money pit is because I can make so much money spending such a little time with their clients. I would venture to say my actual time in counseling would last 8 to 14 minutes at which time I would be asked how I was feeling and he told my prescriptions would be renewed. I started in saying I would rather DIE than experience this organization again, I just want you to know that's truly how I feel about the place!!! I didn't just say that, it's a terrible organization that I feel is only there for the money. I wish you all the best in finding someone to help yourselves, I know it's a long hard struggle to find peace within, especially after losing my nephew earlier this year to suicide... I find it even harder, but I keep trying! I hope you do too! read more

U all plainly suck. U help no one I have been sick with parathesia for five years caused my benzos . U do nothing to help me and u cut my benzos in half and I'm worse. U need to stop practicing along with your sick friend shah read more

Dr Patel has worked with me for years, I was scared to take medication and leave the house when i first met him. Now i trust him and I function pretty good most of the time. I never had the agoraphobia again, thank goodness. I appreciate the quick appointments and questions he asks. I feel everyone there is helpful read more

This place is such a joke. No one called me for my telehealth appointment... I call after an hour and am told they will be right with me, I never hear back. I call the next day and they tell me that the next appointment available is on a Tuesday, 5 days from my original appointment. I tell them I'm out of medication, they say there's nothing they can do. I do my telehealth call on Tuesday. It's been a week from Tuesday now and I STILL do not have my medication. What IS this place?! read more

This has been a brutal process from the start. If this wasn't the first doctor that took my insurance and would provide me care without needing a handful of other blood work first, I would three thousand percent not be a patient here. This is a full on pick your poison situation. In both cases, the poison is crummy. The physical office is terrifying. It clearly hasn't been kept up with. I am even questioning the last time it has been cleaned. The restroom PRE COVID would have been horrific. And so considering the state of the world now, I would say it is unusable. The office admin is disorganized. They are impossible to get a hold of. And the voicemail is always "full." The calls when you finally get them are short, with little patience, and with few answers. I have to reach out to request new appointments for script refills, and that can take days. I take full responsibility for my healthcare, but this is the only medication "refill" that I have ever had to take so much action for. There are no courtesy emails/texts to assist. The actual "appointments" last minutes-if that. It feels very unprofessional and it has been an overwhelmingly dissatisfying experience. I would not recommend this office at all. read more

I'm not sure why there are so many negative reviews. I've been a patient for 6 months - have not had any issues. When I call and leave a message, I receive a return call within the hour. Everyone I've spoken to has been polite and friendly. My appointments, whether in person or over the phone are on time. Yes, they prescribe medicine but that's after conversations of how I'm feeling. They definitely DO NOT overprescribe. read more

If I could leave a zero rating or negative, I would. The staff is rude and incompetent. I have recently had to file 4 grievances and this time, I will report the whole facility. To them, a a physc patient must be an experiment. By Florida law they are required to give me my records. You don't get a human that answers, you get a robot who tells you that you better not leave more than one voice mail. Well you really don't have any choice, because they don't call you back. So I finally get a call from a girl who interrupted me saying CAN I SPEAK and I said no so she says have a good day. So now I am going to file a complaint against the whole facility. They schedule ok(a telemed at 10am. Maybe by 3pm, Dr shah will call you back but when he dies, expect him to drop your 4mg of Xanax you have been on for over 5 yrs to 3. Any decent physc knows you do not drop Xanax by 1 full mg just like that. I will be calling nami to report them as well and their more than rude staff all of whom would make great prison guards. Avoid this place like the plague. read more

The office experience was very effective. I obtained the required assistance in setting up an appointment thanks to their secretary kiara. I look forward to getting more care from this office and appreciate their help read more

I'm not someone to leave bad reviews, but I truly believe this place and the doctors running it should be under review. Dr. Patel treats his patients like SH*T, making them feel like they don't know anything. Dr. Patel made his patient feel like she was going to abuse any drug he would give her so CHOSE to not help her even though the diagnosis of the issues were there. TERRIBLE DOCTOR ! WILL NEVER GO BACK. read more

I have fired this practice from my "care". The don't return calls. Dr Shah told me to ask they ladies up front to get an appt for me w psychologist. A month later still nothing. Next appt, I arrive for appt w Dr Shah was in a scheduled meeting all the while ignoring the appt I was scheduled for. And meds, please don't even. I had to wait a MONTH for my refills, that I went to office to get. There is no possible way I'd recommend this place at any level. Shame on them. read more

It's hard to leave a review for this place because it is so unbelievable that they are still in business. Every single thing about this facility is so extremely unprofessional and infuriating. Nobody has any idea what is going on or how to do their simple job. You can NEVER get ahold of anyone. Most of the time I have to call in 2-3 times a day for an entire week, leave several voicemails, and still nobody ever answers me. Making an appointment here is truly "rocket science". Like I said, you have to call in at least 7-8 times before you finally talk to someone. Then, I'm usually on the phone for 20-30 minutes just to schedule the TWO MINUTE PHONE appointment just to get my prescription refilled. Afterwards, you just have to HOPE that they actually call you for the appointment that you already paid for. I have scheduled phone appointments with multiple doctors and have been GHOSTED BY THE DOCTORS 3 times now. In fact, I have fallen an ENTIRE MONTH BEHIND on my medication refill simply because the appointment setting process is so strenuous. They are so overpriced, and a majority of the doctors I have spoken with are just as worthless as the lazy, intelligently-challenged idiots that work the front desk, appointment setting, and especially the billing department. Nothing makes me more enraged than jumping through several hoops to make these appointments with a "doctor" that could legally be done every 3 months (but they "require" you to make an appointment every single month so that they can steal your money for no reason), pay $80 for it over the phone, and then get bills in the mail for random amounts, different every single time. When you ask "why did I receive this bill?" NO ONE CAN ANSWER. There is literally no explanation. These people are THIEVES. They take advantage of everyone that they know can't go anywhere else, and they make everyone's life so difficult. I'm sure the turnover is extremely high and that's part of the reason why no one knows what they're doing. Getting established as a new patient elsewhere is very inconvenient, time consuming, and expensive, but it's gotten so bad here that I truly feel like they CONTRIBUTE to mental health problems. I would spend $10,000 to never have to deal with these pathetic oxygen thieves ever again. PLEASE do yourself a favor and go somewhere else. read more

My doctor requested my medical records Jan 20th, 22nd, and Feb 19th. I was instructed to fill out a form to have the records sent as well, by the front desk. I emailed it back, per the email instructions "You have just asked us to help you with your mental health records. I will send you a medical release form and if you could please fill it out completely and email it back to us. Please remember to add the fax number to who I am sending the records to. The records can be sent to a lawyer or a doctor or another kind of office." My requests were sent 1/20, 1/22, 2/11, and 2/19. I followed each email with a call for confirmation. I was never called back. I finally called on the 19th and spoke to Sara, the admin. She insisted the files were faxed each time. She even told me she printed out the file and faxed it herself just then. I called to confirm, the fax was not received. I called back. Sara blamed the error on the Dr's office, saying it was a long fax. This is not 1982, faxes are electronic Sara. She then told me my requests would not be honored but the ones from the Dr would. I asked for a physical copy and was told under no circumstances would I be getting a copy from her or anyone else at the office. Apparently mental health records are "more protected" than our other medical records and FBM has a policy that allows a third party to entertain my request and then decide if I am able to be mailed my own records, at a cost to me. Sara then told me she did not have to explain that policy to me and she had spent enough time talking to me. I finally faxed a request from me, to her, with MY OWN FAX NUMBER and received them back, TO MY OWN FAX NUMBER, in seconds. So much for my protected records. My other Dr never received them. I had to forward. She also never called back to confirm. I've been going to this location for 5 years because I work really well with my Dr, but will not continue treatment here. Thank goodness I'm able to advocate for my own healthcare or I would have never gotten my records. The attitude and lack of care is absolutely unacceptable, especially when working in the mental health field. Sara should be ashamed and incredibly happy none of this caused more of a negative impact on my health. read more

This place is a joke... I'm new to Florida and scheduled this appointment a month in advance . . I received a telephone call that said you will need to be in the office for 12pm or My appointment would be be cancelled,granted my appointment was at one. A day prior I received three phone calls to confirm my appointment as I did three times to ensure my appointment had not Or nor did not need to be changed. I called the office the staff was rude. Plus they said that The doctor I was scheduled to see had changed her hours and the individual who scheduled the appointment didn't notice... I asked why I wasn't notified in advance or when I called to confirm three times the day prior. The office staff put me on hold and stated it's not her fault .. wow why would I reschedule when the office staff is incompetent and very rude and do not no what's going on read more

Took 3 months to get an appointment the day before the called and lied to me about why the need to cancel my appointment. I rescheduled took another 3 weeks 2 days before the appointment the text me and told me the double booked and my appointment was canceled. This place is a joke and they don't care about helping. Staff is clueless and they all seem medicated on stupid pills. read more

The absolute worst medical experience of my life. The so-called staff have only returned my calls after threatening litigation-something they are quite familiar with. I have consistently been left without vital medication-a times for over a month. After leaving voicemails every day for two weeks-since they aren't even considerate enough to answer the phone-they finally called me back. The tone and attitude of their alleged staff member was at best cantankerous. If you want to treated worse than your mental health can make you feel-without medication- this is the place for you. Not even worth one star. read more

If I could leave ZERO Stars, I would. I have been seen at this office for years. I have put up with mental abuse from the staff, billing staff, and Administrator(s). (They come and go, but the principles of how people are treated there NEVER do). This review is based SOLELY on the office and their practices and not the amazing help I received from Dr. Rachel Augustines. I believe in alot of ways my own Doctor is a victim of how this office treats people. I would NEVER recommend anyone needing help with grief, depression, or otherwise goto this office. For me, I dreaded sitting in their waiting rooms until being called in by my Doctor. They will emotionally break you down starting at their appointment reminder call, to walking in and ignoring you at the sliding glass window, to putting you on hold for minimums of 15 and up to 45 minutes, only to talk down to you on the phone. There is absolutely no caring of friendliness given for such an important medical specialty. Outside of talking down to you, and using your diagnoses as a crutch to not talk to you with dignity and respect, their billing practices are down right fraudulent. For years and years I have had to fight to get money back that I paid to them and should not have. Their billing staff do not understand billing practices - and they put you, the patient in the middle of it all. For may years, I have had a ZERO Copay and ZERO responsibilities with my Florida Blue Benefits and Mental Health. They would never listen to their eligibility systems, or me, or my proof with letters and eligibility statements created by BCBS of Florida and consistently charged me money every time. If I refused to pay this based on my benefits, they would DENY me to see my Doctor for which I had always waited months for appointments for. So I was forced into paying money I did not have to pay. After years of fighting this, I had gotten several refunds, but it was not without extreme upset. The following is a Final Email I sent to the Administrator after seeing yet another EOB come in with a ZERO responsibility--which starts the viscous cycle of getting money back. SO, now the EOB's are in. I truly hope that you are embarrassed as both an administrator and a professional. You indicated you joined this office to make a difference, yet you have done the opposite. The attached EOB from my visit 6/11/2021 CLEARLY shows you what I indicated to you, and your staff by phone. The same ones who indicated I have lied about this over and over again. Additionally I am also reminding you of the EOB from 2/23/2021 which I used as recent proof of my ZERO responsibility, of which I referenced on our calls and messages in June. Due to the incompetencies of your billing staff, and both yours and lack of your billing staff understanding benefits, I have finally made the choice to leave the one Doctor who has helped me make a change in my grief and anxiety. All because I cannot take the mental anguish you have placed on me all these years fighting about what my benefits are. You have told I am a liar. You have refused to have me see Dr. Augustines unless "I pay," You have had numerous other "billing people" confirm erroneous information. I have spend hours and hours sending you proof of everything ALL THESE YEARS. Not everyone that comes into your offices are what you have made an inference about. It is sad, that you use our diagnoses as a crutch for your very bad billing practices when questioned. I See now that someone has gotten the idea that you cannot handle your own billing and it has been sent out to a third party. This makes me happy to know that somehow others will not be mentally assaulted any longer. I will continue to spread the word about this practice and its unfair billing practices. Shame on you-- John Pignone Reed read more

I had the most wonderful EXPERIENCE dealing with this place.They immediately returned my calls. I was able to schedule a appointment within 48 hours and that's amazing. Every one from the secretary to office staff that helped me was great.They kept in constant contact with me ans even reminded me of my appointment time, i had the pleasure of seeing DR. PATEL A very kind gentleman who truly cares not just about your wellbeing but also your treatment plan. I THINK ITS KIND OFF ODD ALL THE NEGATIVE REVIEWS HERE ABOUT THIS PLACE ONLY HAVE 1 REVIEW and no friends so either just a hater competition across the street or people that have serious mental issues Thank you FBH!!!!!!!!! read more

First, I would like to say that I would give my doctor, Dr. Michas 5 stars as he is an excellent provider. However, the practice itself deserves 0 stars because I am unable to follow through on Dr Michas' great care by getting the prescriptions, that he deems medically necessary, filled due to the incompetence of the other staff. I am traveling, and the out-of-town pharmacy requires authorization by someone at the doctor's office in order to fill it. For the last 7 days, I have left daily messages for both the front desk and the medical assistant when I could evade the busy signal that seems ever-present on their line. Additionally, the pharmacy has tried to call 4 times on separate days and has frustratingly received the busy tone and left messages. Even they cannot believe the incompetence of the office. After 7 days of calling and being without my prescription (and having symptoms), I called the answering service for the first time hoping to speak with a human being and finally get this issue resolved. I spoke with an audibly agitated Dr Mayer who told me that he would not be making any calls to help me "after hours on a Friday" (5:15pm) and that I would need to wait until Monday. I thought that on-call doctors were supposed to be available to patients if needed? It was clear he didn't even understand that I simply needed a pre-existing prescription validated, and not a new one written, but rushed me off the phone nonetheless. I do not know who else to speak to in order to raise these issues, because I cannot get anyone on the phone. As of Monday it will be 10 days. Clearly, I am not the only one with grievances. Hopefully upper management will take some accountability by reviewing the culture of the service staff and how they treat clients. They shouldn't be prioritizing profit to the point of cutting corners with inadequately trained staff that negatively affects the health of their clients. Until they can improve, perhaps they should stop taking on new patients if they cannot provide decent service to the ones they already have. read more

i cant seem to understand why now being charged a no show fee without any notive or patient bill of rights ben given .i cant count the number of times in the past few years that the dr. did not call me on time or did not know how to properly use the phone if i was to charge them 50 a fee i would be a rich man. now they have sent my order to the wrong pharmacy i dont know if this place will ever get it together if they wernt so busy chasing after 50 dollar no show fees they would not have this issue read more

The office and medical staff are a bunch of awful trolls. Today I cant change my appointment to sooner because THEY messed up my medicine. Then claimed they fixed it, they did not. The same thing happens to a friend of mine that goes there too. My psychiatrist himself is cool, but the whole company is terrible. Dont go. Save yourself the headaches. The tears. The heartaches. Just dont go here. read more

If you are looking for the following, this is the place for you: Treated rudely at first time visit by front receptionist Wait 10 mins on hold every time you phone in Promised return phone calls and never hear back Have to pay $$ up front even if you have 2 excellent insurance plans Make 5 phone calls trying to get your money reimbursed. THIS IS THE PLACE FOR YOU! read more

Doctors are great! I have been misdiagnosed throughout the years and the doctors there have spent time with me to get to know me and have ruled out the diagnoses that were completely out of line and off base. I started out with Dr. Nouhi, but then moved onto a different one as she reduced her hours. Each spent time to get to know me and gauge my needs. I would not say they are pez dispenser type doctors, but if you are educated and express preference or desire to try something new they will listen to you completely and explain why they do not want to start that med if that is the case. As long as you're not asking for something unreasonable they will most likely allow a trial period of it at least. Office staff are terrible. Absolutely terrible. If it weren't for the mazing doctors I would have left this place years ago. read more

I see Dr. Augustine's, she is awesome. But a word of caution, if you suffer from schizophrenia or another severe mental disorder, the receptionists at this place could and would send you over the top. The staff is not properly trained to interact with this type of patients. read more

Hate this place. They never answer their phones. Leave a voicemail no one calls back. Refuse to refill prescriptions on time. Will be having them refer me elsewhere. This place is a joke read more

This place is a mess. Way too many patients to be able to operate properly. I've been going here for many years only because it's 1/2 mile from my house, but am no longer able to deal with the incompetency of the ever changing staff. I have made arrangements to go elsewhere. read more

I hope you don´t call this clinic looking for help because help is not what they offer for anyone with Medicare. It doesn´t help that Jordan, the receptionist, acts bored out of his mind and needs training on how to deal with perspective clients. read more

THIS IS A PSYCHIATRY PRACTICE AND TRYING TO DEAL WITH THEM W!OULD MAKE SOMEONE WANT TO JUMP OFF A BRIDGE OR GO OFF ON THEM! I've dealt with FBM since my mother passed away and I was very blessed to get Dr. Andrea Chamberlain. She is an absolutely an amazing person and truly cares about her patients. Trying to get someone to even call you back from FBM home office was impossible. When they finally called you back they were rude and unprofessional. God forbid if you needed to get a medication refill, you'd be out and having side effects before they'd call you back. I talked to Dr. Chamberlain for years about when she was going to leave that horrible practice. She had to give me her cell phone so I could get an appointment scheduled with her. Thank God late last year she left. I think I was happier then she was. So I've been trying to get through to FBM to get my payment history for a specific reason. I called and left five voicemails over the course of about two weeks and I only got one returned called when I pressed the option to make an appointment. My call was eventually returned and she said she'd email the girl that handled patient records. Of course she never called, so I called Florida Blue and explained the situation and the rep called them for me. It took her five times to get someone to answer which was actually amazing for them. The administrator, Sarah Corona picked up the phone and Laquanda from Florida Blue explained why we were calling. Well this witch blew up and started yelling at us. She wouldn't shut up so the rep could talk even though Laquanda said she was being rude and unprofessional. She told Sarah that she had never experienced anything like this before and was writing up a formal complaint on FBM while we were on the phone. I told Sarah that it's no wonder that FBM has a 1.5 star rating and her response was "I don't care if we have a zero"! Laquanda and I were stunned. We disconnected the call and FBM has a formal complaint being reviewed and based on how the call went they'll most likely be getting dropped by Florida Blue and rightfully so! STAY AWAY BECAUSE IF YOU'RE DEPRESSED, ANXIOUS, ANGRY ECT. THEY'LL EXASPERATE YOUR CONDITION!!!! read more

I've had nothing but really great experiences at this office. I've gotten into see my doctor and it never takes more than 10 minutes in the waiting room. He always listens and even on a day I had an appointment I walked in there and found out He wasn't in that day. They were still able to get me into see someone else. I totally recommend it if you need a specialty office like this. read more

Dr. Robert Mayer. He over prescribed medicines to my son. My son had asthma and seizures, amongst his ADHD. He had been in and out of hospitals for the past 2 years for breathing. The hospitals and pharmacies all told us he was being OVER MEDICATED! Yet, Dr. Mayer had him on Xanax....it is known not to take if you have asthma, seizures...AND the Dr. Knew he had seizures. My son died April 15th. I called for his records...Told they are sealed. Well, my son applied for disability last year....the judge had to supeona his records. Stay away from this place. They are pill mill doctors. All they care about is money. And...they would take days to return his calls. I WILL GET HIS MEDICAL RECORDS....They are murderers with a license to kill!! He was on 4-5 prescriptions at the time of his death. He was 31. read more

Florida Behavioral Medicine - Psychiatrists Near Me - Largo, Florida

Don't bother. The psychotherapists never keep their appointments. I've been cancelled on four times. I'm new to Florida and behavioral health system effing sucks here. You have to see TWO physicians, one to manage medications and the other for psychotherapy (talk). I've been trying to find a doctor since May. This office has now cancelled on me FOUR times I've never been seen by anyone. Just my medication doc. This place is WORTHLESS read more

I went there for testing. I thought it was overall good. it's not easy finding facilities in Florida. I thought the staff were professional and organized. It's not a pill mill where they offer up scripts right away. I saw Dr. Ton, who I thought was very good. He didn't rush and asked questions. read more

Awful! I've been calling for days trying to make a new patient appointment. No one will ever answer the phone. I've never seen such a poorly run place in my life. read more

My doctor requested my medical records Jan 20th, 22nd, and Feb 19th. I was instructed to fill out a form to have the records sent as well, by the front desk. I emailed it back, per the email instructions "You have just asked us to help you with your mental health records. I will send you a medical release form and if you could please fill it out completely and email it back to us. Please remember to add the fax number to who I am sending the records to. The records can be sent to a lawyer or a doctor or another kind of office." My requests were sent 1/20, 1/22, 2/11, and 2/19. I followed each email with a call for confirmation. I was never called back. I finally called on the 19th and spoke to Sara, the admin. She insisted the files were faxed each time. She even told me she printed out the file and faxed it herself just then. I called to confirm, the fax was not received. I called back. Sara blamed the error on the Dr's office, saying it was a long fax. This is not 1982, faxes are electronic Sara. She then told me my requests would not be honored but the ones from the Dr would. I asked for a physical copy and was told under no circumstances would I be getting a copy from her or anyone else at the office. Apparently mental health records are "more protected" than our other medical records and FBM has a policy that allows a third party to entertain my request and then decide if I am able to be mailed my own records, at a cost to me. Sara then told me she did not have to explain that policy to me and she had spent enough time talking to me. I finally faxed a request from me, to her, with MY OWN FAX NUMBER and received them back, TO MY OWN FAX NUMBER, in seconds. So much for my protected records. My other Dr never received them. I had to forward. She also never called back to confirm. I've been going to this location for 5 years because I work really well with my Dr, but will not continue treatment here. Thank goodness I'm able to advocate for my own healthcare or I would have never gotten my records. The attitude and lack of care is absolutely unacceptable, especially when working in the mental health field. Sara should be ashamed and incredibly happy none of this caused more of a negative impact on my health. read more