Very impressed with his prompt service on a snowy Sunday. He said it best of what our septic issue…read morewas: our inlets and outlets at my mother's house were blocked because the roots had collected "stuff". We had a full house. He cleaned out the roots and we then got a straight flush. VERY HONEST and dependable along with responsiveness.

The guy ghosted me. The company that has been maintaining my septic system for over 20 years gave…read moreMellen a strong recommendation for replacing my system. They know each other. We had some initial communication and then he was just gone. Is he good at what he does? Couldn't tell you. Is he unprofessional? He was to me. Maybe he'll like you better.

Surprised to see a few poor reviews, specifically for Chad! We had him come out to take a look at…read moresome water puddling up in our home. While other plumbers came out charged a flat fee just to inspect what might've been going on, Chad got right to helping us identify the issue as part of the free inspection. And while others needed us to reschedule a full day to do a deep inspection just to identify the fix, Chad was able to get started the day of at a fraction of the cost. He expertly identified the source of our water problems and was very tactful in avoiding major cosmetic damage to find it! Other quotes we received earlier in the day were not only 100% higher, their plan was going to take down entire sheets of drywall. Glad Chad was able to come out and get the right fix. Its been a few weeks and the water problem has been completely taken care of! Definitely a plumber we're comfortable trusting going forward.

The 2 men that came to do my well tank and water heater replacement were very professional and did…read morea great job.

I was just billed $166 for a temporary repair on a bathroom faucet handle that broke. It ultimately…read moreneeded to be replaced so I ordered one off the internet. Meanwhile they tried gluing the broken one together, which broke the second they left. I was anticipating this charge to include them coming back to install the new one but no. What a joke.

I have water pressure again! Thank you to the two exceptional plumbers that visited my home, both…read morewere professional, on time & were excellent at explaining the problem in terms I could understand. I had a great experience, from the first call to the office to the completion. I had been dreading calling a plumber because I believed my water tank needed to be replaced. Instead, and to my delight, it was a switch that needed to be replaced at the cost of $35.90. JC will always be my first call for any plumbing needs & my first recommendation.

Professional staff, Quick quality service, on time,with knowledgeable staff - great looking…read moreequipment

I have no idea how their pumping services are, but I can tell you that consideration is not their…read morestrong suit. No one should be worken up at 6:20a in the morning to one of their neighbors getting pumped out. We may be a summer community, but I can assure you that some of us are there all year round. I don't the the Village ordinances allow for construction work or the like at 6:00 a. If your office isn't open to 8:00 you shouldn't be waking up the neighborhood at 6:00a.

Can't say enough great things about this business. Jason is always there when we need him. He is…read morequick and professional. As a commercial business, we have emergencies and appreciate his response time and fair pricing. Definitely hire them!

Prompt and courteous customer service from Tanya in the office! Jason was able to come out and…read moretroubleshoot my furnace the same day. I had sent a text of the audio/video of the noises my furnace was making and the technician came prepared to solve the problem. Great service and happy to use a local family-owned business!

I don't write reviews that often anymore, but these people were polite and worthwhile putting a…read morereview out. For one there are a lot of bad plumbers - notably the other people I used who were not only terrible but actually threatened me and tried to get paid for doing a horrible job. Where ex stink both knows their stuff, is fairly honest and what they intend to do, and actually deliver on it. I actually had a situation after hours where they were very straightforward and recommended me things to resolve the situation so that they would not have to come out for the dispatch. To me, that represents ethics and integrity in business. They absolutely could have shut up a dispatch and come out to make extra money but instead the perspective was: here's the fix for you here's what I recommend you do call me back if that doesn't work. These are the kinds of people I will call back to do more work. This Is the kind of service that is deserving of work. Not random review farms which we know a ton of businesses do so that they have a good rating on yelp. Their prices are also fair, and they actually do fix problems and not just put a Band-Aid over it. 5 stars. I do not know that there's anyone else I would trust for plumbing anywhere around the McHenry area.

Would not recommend this company, I've been a customer for 3 weeks which is how long their work…read morelasts. They rodded our main line when we had water coming up from our basement drain and less than a month later we have water coming up again. I called to have them come back out and they wanted to charge full price again. The last time we had the main line rodded we used a different company, and it lasted over a year. This place either has shoddy equipment or does half the job so they can charge you for a full service call later that same month.

Very friendly nice service man answered all my questions wasn't out off by me asking. Put me in a…read morereminder text so that I can be called when it's time to use them again. When I called to set up an appointment they were also very nice and friendly.

Weather sub zero, a foot of new snow Rechel Septic Systems drove 30 miles and repaired our 50 yr…read moreold septic system. Kyle and his group were highly recommended and definitely lived up to their reputation - TRUSTWORTHY professional, cost within the researched price range, scheduled the date I requested arrived on time. Their truck did not rip up the yard and plants, most importantly job done! Did I mention I was in a different city .....he sent me photos of the procedure Ten stars for Kyle and Rechel Septic

We have always used Senft Septic Pumping ever since we had a problem with the baffle in our septic…read moretank years ago & no other company would help us. Jarrett even sold it to us at his cost. He's always on time, polite & very professional. Cheaper than the rest! Just call or text him, he will call or text u back within a day & set up your appointment. Usually u only need this service every 3 years, but always nice to see a friendly, familiar face! We recommend him to everyone we know.