I've always had a great experience at this new location, on SW Regional Airport Rd. (#6010)? Joe…read moreis very helpful and patient, also giving great advice. Hank is too, and helped me pick out a good deal, and giving advice.

slow to pick up the phone and was put on hold 4 times. they hung up once and did not end up helping…read moreme.

Excellent service and knowledgeable tech help when you need it. Convenient location in Pea Ridge.read more

Some of the regular customers are not friendly to new employees and they let these regulars behind…read morethe counter all the time! The employees have also been known to stand around the counter and talk about METH! They've had things stolen and didn't even know it until the police brought the items back to them. I would recommend driving a little further to Bentonville or Rogers, don't mess with this store.

Mike is the bees' knees! I came in with a burnt bulb in one of my tail lights, and Mike helped me…read moreto get it replaced efficiently and effortlessly. He also taught me about bulb grease in the process, which was greatly appreciated. Give this man a raise! Thanks, Mike.

Dustin is The Man! Stopped in at Auto Zone today to purchase some sunshades. Had the good fortune…read moreof encountering Dustin. He is the store manager and is exceptional with customer service. He was smiling and genuinely appreciative of my business as a customer. He can certainly teach his competition and many other businesses the approach to customer service.

The service was the absolute worst! Avoid if possible. The tech was very rude and condescending…read morefrom when I walked up. Very extremely unpleasant. But I needed a battery so I didn't have any options but to stay.

Don't waste your time or money on this Autozone location. Horrible service! No effort on wanting to…read morehelp.

You will not regret going here to find your new car. They are the best in every department from…read morethe staff to sales person Just ask Thomas he is the best salesman you could ever deal with he doesn't try pressure you in any way just all around good guy . Thanks to Thomas and all of the staff for a wonderful time and the new car.lol

I stopped into this location today asking about the easiest way to replace tow hooks on my 2015…read moreF-350 6.7 and before I knew it I had Both Marcus and Kyle coming out to help me get the job done. Not only did we figure out that the bumper needed to come off (which they didn't even wince at) but it was done in no time flat despite the temps being in the 90's. These are GREAT folks to work with who simply want to help the people out. Considering I'm from out of town and didn't even have any tools with me, they came through like super heroes. Thank you Marcus and Kyle! Drinks tonight are on me.

I stopped in Napa to obtain a headlamp bulb for my auto. There were four men working and no other…read morecustomers in the store. I went to the counter and asked them for the specific bulb for my make and model car. I could see from where I was standing that they had the bulbs featured on the floor. I just needed to confirm the part number. The man helping me spent five minutes looking in the computer and asking me the same question several times. He then called over the manager or his supervisor and they spent an additional 5 minutes looking in the computer and asking me the same question. None of them seemed particularly happy to be helping me and were not overly friendly - not friendly at all. They seemed almost bothered. A dour, unfriendly, unsmiling atmosphere. Finally they found the part number and attempted to sell me a two bulb set instead of one and the price was actually higher price for a set vs buying two individual bulbs. The manager gave the part number to yet another man who went into the back and came out with A generic Napa blue box. I asked them the difference between that lamp and the ones on the floor and they said nothing. ?????? I will be going to O'Reilly from now on. Where the staff is friendly and happy and staff have even volunteered to replace a bulb in my headlight or tail light before I leave the parking lot.

I was needing a oil change while I was in the area. I stopped in and got right in within 10 mins. I…read moreliked how they treated my car with all the right touches. Such as checking the tire pressure, vacuuming the floor mats and even washing the windows. All in all in took no longer than 15 mins to get my oil changed and out the door. If you want to shop while waiting they will page you to let you no your car is ready. Great service from here.

Service people went out of their way to get my car fixed very appreciative. And the car was fixed…read moreand ready to go when they told me

I'm disabled and needed a battery , my car would not start so I called oreillys and asked if they…read morehave delivery on Batteries . Not only did they deliver my battery but they installed it and would not except any money for work . Also had a tail light out and one of the staff took many bolts out to get to bulb and once again , would not take money for work . You just don't find service like this anymore in the auto repair industry. I highly would recommend to anyone needing a part or advice .

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Another auto parts chain, Advance seems to sell the same stuff as I have seen at the other auto…read moreparts stores. The main difference is that their aisles are diagonal. Woo. Still, they are friendly enough and they don't mind people like me (completely automotive challenged) wandering the aisles and looking at the flux capacitors and bottles of blinker fluid. I'm still looking for a mounting bracket for a front license plate for my wife's car. They have the same two (even the same manufacturer) as the other store. I didn't buy it.

My "go to" store for just about all my automotive needs. So easy to order parts online and pick…read morethem up in the store. The rewards and discounts are awesome. The staff in the store are always friendly and ready to help. Thank you Advance Auto Parts for this great location!!

Big shoutout to Charles J who helped me with my car's battery! Long story short - I did a whole…read morebunch of running around today dealing with figuring out what was wrong with the battery and I ended up coming back here hours later and he remembered me and helped me out. I appreciate it so much!

everything is so overpriced, can get many things from here at dollar tree and amazon for way…read morecheaper, guy with rosacea was so rude and when we asked a question he looked at us like we didn't know anything (which we didn't) and he responded so rudely and when we asked where something was and it was close to us he said "um it's right here?" overall such a bad experience.