Jerry Finney and the mechanics, parts personnel, and everyone that I've met there start out with…read moregreat attitudes. That leads to helping us at Lowndes County Transportation and Bus Shop to keep the buses rolling.

Horrible repair shop Rush Truck Center of Georgia an authorized dealer of International. Located on…read moreWhitewater Dr. Valdosta Ga. They were to fixed my truck under manufacturers warranty. As soon as they heard the warranty expired they began to try different tactics to increase my bill. They reassembled my "15 International Prostar and failed to put 10-15 out of 20 bolts back in the oil pan. I caught them red handed when I picked up my truck. The mechanic and I went under the truck so I can show him where they were missing from. He got tools while his general/district manager took me inside the office he said to give me my repair invoice. He then claimed to not know where it was at. When I went back outside the mechanic was finish putting the missing bolts in (so I thought). This was all the result of an in frame job. Now on my way home the check engine light came on so the next business day and for the next two weeks I was in and out of this shop. The 4th time I was heading back within 3 weeks I called ahead and the service advisor Paul Thomas said don't bring it back because it was normal for the truck to continue to need an excessive amount of oil due to the pistons they replaced. This was the same problem as I originally went in for. He lead me to believe the problem would correct itself over time. Well in the mean time I kept paying for oil and due to the oil light coming on within days of that phone call I took my truck to another International dealership. They gave their best guess as to what was wrong. I replaced that part twice as well as the other parts other repair shops charged me for. Nothing fixed the problem. Loves repair shop advised me to clean the motor off. When I did I let the truck run for 4 hours and then low and behold I saw oil leaking through the same missing bolt holes. The bolts were never put back in the oil pan. I called Rush they stated the bolts must have vibrated out which they state is not uncommon after time. I took my truck to Ward International in Tallahassee they found not only missing bolts but broken bolts. Rush couldn't explain but denied responsibility. They stated because they did not have a record of my complaint when I picked up my truck that none of their mechanics nor the general/district manager could remember me ever complaining about missing bolts. They advised if I didn't have pictures of the missing bolts at pick up they would not accept liability. Since they never gave me my repair document until a year later I did not know until after Ward informed me that the bolts were broken also, that Rush mechanic also noted on my original repair document that he needed to drill out broken bolts. Bam their is evidence I needed to show the problem existed at the time of Rush repair and the bolts did not vibrate out over time. Additionally, when I provided receipts to show excessive oil consumption continued throughout the entire time from when I left Rush, I received a response from Rush legal department Alexis Wagner, that she couldn't confirm the oil was purchased for my truck. She said that was because I needed a vehicle identification number on the receipts. When do you go to a store to purchase oil and the cashier ask what is the vin number for your truck? Plus Navistar International gives instructions to the dealerships regarding excessive oil consumption. They state they are to simply advise the consumer to keep track of the oil consumption. Although the service advisor never told me to do that because I am a owner/operator I kept record of my all my repair expense and receipts. Nothing is mentioned that a vin number is required on the receipt. Now, the truck had to go back to the shop after Ward fixed the oil pan leak by replacing the gasket, missing and broken bolts and clamp, I check the oil and it has a red tint. Low and behold the ENTIRE MOTOR MUST BE REPLACED the inframe job has failed per the Manufacture Navistar. Ward stated this type of job should never have to be redone especially not within a year. Rush has made so many false statements to deny liability, it is obvious they will sabotage their customers truck to try to unjustly enrich themselves. As most know each time you go to them its $200 plus to diagnose the problem. They have a 90 day warranty but after taking my truck in so many times within a 30 day time span and they never fully remedy the problem I believe when Paul Thomas aka JPaul told me it will resolve itself over time he said that because he needed the warranty period to expire so the bill can be my burden. We are preparing to file a lawsuit against them. I won't tell you to not take your truck this shop but I will tell you that you are doing so at YOUR OWN RISK.

I've been extremely impressed with Ray Norton Tire & Auto. The staff is professional, honest, and…read morealways takes the time to explain what needs to be done without any pressure or upselling. Their work is completed in a timely manner, and the quality of service is consistently excellent. I've taking my vehicles to them for many years. What stands out most is their integrity and customer service. They provide clear estimates, keep customers informed throughout the repair process, and genuinely care about doing the job right. Eric, the Service Manager, was extremely polite and knowledgeable. If you're looking for a trustworthy and reliable auto repair shop in Valdosta, I highly recommend Ray Norton Tire & Auto. It's refreshing to find a business that combines expertise, fair pricing, and outstanding customer care.

This place has gone downhill. The prices are way higher than they used to be. They are never busy…read moreanymore, and the manager is a terrible one (I believe his name is Eric). This place used to be the place to go, but it's not what it used to be.

I typically don't post reviews although I use them often in decision making. I didn't have the…read moreopportunity to review this place before I used their services but I can guarantee anyone that you will receive top notch service. Long story short with my situation was long distance traveling, broke down on a Sunday near this area traveling through the state, had my vehicle towed to another location that was closed, had to leave it there overnight and contacted these folks first thing the next morning from 4 hours away (continued on to our destination via rental car). Not only were they accommodating via the telephone, they went and picked up my truck from the other location, diagnosed it and actually fixed it the same day at a reasonable cost. I had already assumed that my vehicle was going to require extensive work and time to complete it which is why we continued on to our vacation destination but it turns out that it was just a bad injector. Although I was out the added expense on top of my vacation spending it was minimal at best all things considered. They even allowed me to keep my vehicle on their lot for several days prior to pick up. For an out-of-towner I couldn't be happier with the service I received and quick turn around. Vehicle runs like new again and had no issues on my 1200 mile trip back home. I would easily recommend this place to anyone for diesel engine work. Thanks again.

We were returning from Florida when our truck started to have issues. It was the Friday before new…read moreyear's weekend not a good time to start have problems. William saw we were not going to make it home and told me he would look at it. We limped to his shops 3 mechanics jumped to help but having a 20 year old truck luck was not in our side. So a plan was agreed upon and we got a rental car and left the truck. They drove up to get a rental car He was very conscious about throwing money at my truck We were towing a trailer so when the time came to pickup the truck a major rain storm was going to hit about the same time. They when in the back lot and hooked up the trailer to the truck. That saved me a miserable drive home. William and the rest of the folks are great people. If you are in need you could not ask for a better group to rescue you.

These guys are AMAZING! Super communicative, understanding and easygoing. I'm a brand-new RVer and…read morehad to store my rig here for a couple of months before I could use it. Every single time I've gone in there, I'm greeted with a smile and a "whatcha need?" and they've accommodated me. They've pulled my rig out a few times just so I could look at something to figure out how it worked. I cant ask John a question about my rig without him telling me EXACTLY how something works and then getting a few other tips and tricks on how to use it. He also installed a B&W Biker Bar in my rig at a reasonable rate. I highly recommend them because they're just GOOD people!

Highly recommend this company for RV Service. We were traveling through on a tight timeline to…read moremeet future reservations. After traveling the last few days in below freezing temps, our refrigerator's electronics malfunctioned. Within a few hours of calling, our unit was in the shop, the issue diagnosed, options to repair discussed, and parts were ordered. Once parts arrived, we were again immediately back in the shop, repaired and on our way. Don Dee and Heath (technicians) both were so helpful in communicating the initial issue and expediting the parts shipment. Also, Trey the shop manager, was involved and assisted us with LP fill to get us on our way. A great team of people, along with the admin support of Linda Faye and welcoming tail wags of Lily May and Daisy Dee, truly made this a memorable service, with ABSOLUTELY NO COMPLAINTS! thank you!

Jimmy is a fantastic mechanic! He is thorough and so knowledgable. After having a mechanical issue…read moreduring our vacation, we stopped at Camping World only to find out they don't do emergency maintenance (or maybe only at this location which was fairly new). CW referred us to a mechanic who was too busy for an emergency, he in turn referred us to Jimmy. Wow, what a find! He and his shop are very unassuming but what a great guy. He knew exactly how to resolve our issue and after ordering the part, got us back on the road the next day. He referred us to a great family owned campground in nearby Jennings while we waited for the part.

Great people highly recommend they are fair and very reasonable quick work need to support business…read morein Lake Park since hurricane

My travel trailer had a minor issue that could easily escalate to a major repair. I called Family…read moreTime up and they came over the next day. My repairs were made quickly and at a fair price. When I'm in this area if I need repairs I'll call Family Time Mobile RV Repair.

Marty is great. Knows his parts and takes care of his customers. If you have a problem, he will…read moretry to help you.

I have lived here 8 years now in Lake Park Ga. I have been to this place twice and I have been lied…read moreto, treated unfairly, and ignored.. And FYI, I am an African American female, but my brother has been there before an got the same treatment. I will never go back there. I walked in they did not greet me and let me stood there and ignored me and when I did get acknowledged they acted like the service I asked for they did not do. And the visit before they tried to keep my battery saying it was no good and misplaced mine and lied and said it would not charge and I took it to Advance Auto and it charged. I am not prejudice but people having a public business should not treat people this way, it is not right, I will take my business elsewhere.

We were pulling our 40 foot fifth wheel rv down I 10 when our truck needed immediate service of the…read moreDEF system. We headed here bc we had to be in south Florida fast for work. A+ for service ! They took care of us y'all ! They had our Ram 3500 up on the lift within 30 minutes after they let us drop our rig in their empty lot. Had the part in stock ! Same day service ! Thank you very much !!!!

I got a car from these lovely folks last year, and they were great. Loved my car but decided to get…read moresomething newer, since I drive a LOT to get back and forth. I went last week to look at a Jeep. Talked to a couple of sales guys, but since I bought my last car from Brian, he decided he'd help me out again. I cannot say enough good about these guys. I drove off the lot in a brand new Jeep Renegade and I absolutely love it. The service is top notch, I mean it when I say they go above and beyond. I swear they bent over backwards to get me in that Jeep. I was upside down in my old car, but they were still able to get me in a price range that didn't make me cringe...too much (I'm cheap). All jokes aside, I've gotten vehicles from other places in the past, but can assure you that I will never again get a vehicle unless it comes from a Cass Burch lot. I swear to you that it's like dealing with your family, and not the family that you have to "tolerate for a few hours at thanksgiving". If you want amazing customer service, this is the place for you. If you want a car buying experience to put a smile on your face then you need to go to Quitman. Hands down the best car lot you will ever use.