Flash photography took graduation pictures for the commencement ceremony at Texas A&M University this past summer. My parents had ordered pictures for themselves to keep from the ceremony as we didn't get many good ones during the actual day. When our pictures arrived, even though clearly stated all over the envelope "DO NOT BEND", my pictures were bent and half and ruined as they were permanently creased with destruction along the fold line. I emailed this company asking for another copy as mine were destroyed. Not only did they send me my pictures back for free, they also went above and beyond with ensuring that they were packaged 3 times over before being sent off. This obviously did not need to be done and it says a lot about this company. I do not normally pay for pictures like this, but I would definitely buy from them again. read more