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Five Guys

3.6 (40 reviews)
InexpensiveBurgers, Fast Food, Hot Dogs
Open 10:00 am - 10:00 pm

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FIVE GUYS ATMOSPHERE

What's the vibe?
Casual
Good for groups
Good for kids

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Recommended Reviews - Five Guys

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Reviews With Photos

Burger on lettuce.  Messy but good. Lotsa fries.
MaryLou D.

I ate here the other day for the first time and felt like the food was sort of mediocre for a substantial price. All I got was a small bacon cheeseburger, small fries and small drink and it was over $12. I don't eat burgers that often anyway so I sure don't want to spend over $12 for a hamburger meal when I could get a steak dinner at Cheddar's or even a complete buffet that includes steak at Golden Corral for the same price. Heck, for $3 more I could get the prime rib at Big Texan if I show up before 4 p.m. They say the bun is toasted, and it is, but it wasn't toasted enough to keep it from getting soggy from the ingredients. I sat where I could see the kitchen area and they set the bun with the condiments out where it has to wait for several minutes for the hamburger to be ready, during which time the liquids from the condiments like lettuce, tomato, grilled items, Mayo, whatever you order, drip down into the bun. I didn't make it halfway through it before the sandwich completely fell apart and I had to go get a plastic fork to eat the rest with. The fries were pretty good, perfectly salted, and they do give you a ton. I was reading that their policy is to give you an extra scoop of fries with every order. The problem is that then the fries end up all over the inside of your bag making greasy, which they think is a sign of generosity but it's actually just a mess to try and transport. The condiments did seem fresh but next time I think I would order them on the side. Someone else commented they didn't think the bacon was good but I thought it was very good. I was kind of surprised that it took over 10 minutes from my order to arrive. There was only one couple ahead of me whose number was called but surprisingly they called at least one number after mine even though mine was just a one person order. There weren't very many customers in the place considering it was dinner time. All the employees I encountered were very nice and cheerful. The bathroom was immaculately clean. They do a pretty good job of cleaning up the dining area but I did notice wrappers etc on a table and french fries etc on the floor for longer than they should have been after people left. What I eat here again? Don't know. Maybe. While I was dealing with the mess my hamburger became, I noticed the fine print where it said you can order your hamburger without a bun. I asked an employee how it is served without the bun and she said it could be made into a lettuce wrap or served in a bowl. If I did come back I would definitely order it that way.

Marc M.

To begin with, I'm passing through Amarillo and I can't believe the attitude of "too cool Zach E." Joe Dirt wanna be. Unprofessional in that he wouldn't acknowledge me as a paying customer standing directly in front of him. He wouldn't look at me while I ordered. This is the first Five Guys I've visited after declaring an allergy to gluten and he acted as though he could could care less because he failed to announce to the back cooks this fact. I ordered "All The WAY.". I only received a bacon cheese burger. Returned and having them start from scratch. I'm from Las Vegas and these guys could take a lesson from us regarding customer service. Zack did declare that the back cooks would see the receipt and know what to do. New burger tastes bland, maybe I lost my appetite. Customer service, first impressions. I noticed as Zach is wiping tables the knees of his pants are missing, major holes. I'll be here a few more days and I won't return. For those of you looking for a good Five Guys, you might try down the road. The cheese didn't melt and for the first time I didn't finish my burger. I hope the owner is reading everyone's review. I doubt it though judging by the lack of customers and employee attitudes. A few hours later and I'm having reactions. Abdominal pain, muscle aches, pains, not good. Employee appearance, behavior and attitude are a direct reflection of your food.

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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5 years ago

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2 years ago

Simply awesome I had the grilled cheese burger and it was so good. The service is great as well. A clean and very nice establishment.

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9 years ago

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3 years ago

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8 years ago

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3 years ago

Great burgers and fries, just like they say. Staff is courteous and fast. Clean environment to eat, everything you want in a burger joint!

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8 years ago

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3 years ago

Customer service is great!! Gentlemen named Jordan was very informative on the phone!

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5 years ago

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8 years ago

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7 years ago

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9 years ago

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7 years ago

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10 years ago

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8 years ago

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7 years ago

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8 years ago

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8 years ago

This place is super friendly and is always fresh and hot. Super good burger and fry's. They have the machines that have endless choices.

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Photo of Tiffany B.
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9 years ago

Excited to see Five Guys here in Amarillo. Service was great and food was as expected, good!

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Photo of Mitch P.
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10 years ago

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10 years ago

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6 years ago

Great options and service. Loved being able to choose everything I wanted on my burger.

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10 years ago

Burger was great @ Toppings were fresh I would recommend I was there during lunch rush and received food quickly

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Photo of Elise W.
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10 years ago

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10 years ago

The burgers here were pretty good. I was actually impressed. A little pricy. But I was satisfied! Love how many add one there are

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10 years ago

Really good burgers. They are kind of pricy. They are small burgers but have a lot of flavor.

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10 years ago

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10 years ago

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8 years ago

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8 years ago

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10 years ago

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10 years ago

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9 years ago

We eat here pretty often. For fast food burgers it's great. Bacon is crispy. Shakes are good. Fresh toppings.

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9 years ago

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10 years ago

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8 years ago

well the thing is... the food was great, but the kitchen workers roasted me and my friends. good luck to all who enter

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Ask the Community - Five Guys

Review Highlights - Five Guys

I ordered bacon cheeseburger with lettuce,pickles, tomatoes and mustard, small fry and we split it, more food than we could eat but we are trying to lose weight LOL not successful but trying.

$13.79 Cheeseburger

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Five Guys - burgers - Updated May 2026

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