Raheel and Aaron go beyond to make the buying experience pleasant. Had an issue with a vehicle…read moreshortly after purchasing from AutoQ. Team stood behind their product and even corrected the issue after Brand dealers failed to diagnose or gave a false diagnosis for expensive repair cost. I have purchased two vehicles from AutoQ as well as friends I have recommended to AutoQ. When looking for a quality used vehicle, I strongly recommend AutoQ. If they don't have inventory on their lot, let Raheel and team know what you're looking for.

Got a good deal on a great 1-owner car. And we met a cut dog also -- the mascot of the lot, Bentley!read more

Jaguar noise assessment. Made an appointment…read more Was told that the car could not be seen today and they were not sure they could get any needed parts. I left.

Several other businesses recommend changing out torque converter and transmission but after test…read moredrive CBA recommended a fluid change to lubricate clutches. Worked like a charm! Thank you CBA!!

Very nice staff, but the Asheville dealership was MUCH nicer, more helpful, etc…read more I bought a car at the beginning of August. But I've been traveling cross country. I had my license plate shipped to me. I asked them to put them on. I've never had a problem with the dealership putting them on. They were happy to put on the rear plate, but since my front plates , there is no screws in there they would've had to charge me. To drill the holes. That's beyond me. Sorry I think if you buy a new Mercedes and you're at a Mercedes dealership, they should be willing to take care of that without a charge so I got my back plates on. No front plate cause I didn't wanna pay an hourly charge to have someone do that. Again, I didn't buy the car there, but they still should be willing to put on my front plates. Even if it includes drilling some holes.

Been an owner of Mercedes Benz vehicles for over a decade now and primarily get service done at…read moreMercedes dealerships. In New Hampshire service is top notch. No fast forward to moving to South Carolina and that couldn't be further from the truth. Need a service A completed, cool all the Dealership, quote me $529. Little high for a service A but ok no big deal. I tell them I replaced my batter not at a Mercedes dealership and need it registered, they say they can't touch it because it's not a Mercedes Benz battery. Never heard that before so already not starting off well. Then I tell them I replaced it because of a couple errors I was getting and need those cleared just to see if the battery did fix the issue, again they say that can't do that. Keep in mind they are going to be on that page already as they have to CLEAR my service A indicator. Awful service, awful customer service. If I could give no stars I would. Would not recommend the service department at all.

I started by reaching out online. Salesperson Chaseton began texting me. He sent me a video…read moreevidencing the vehicle's real-time availability, which, of course, piqued my interest. After engaging in the dance of preliminary negotiation, I decided to visit the dealership to see it in person. Happily, the car looked just like it did in the video and pictures. I wanted to take the car to an independent mechanic for an inspection, but was informed the dealership did not permit that, which was disappointing. I decided to go for it anyway. Chaseton assured me that if anything was found to be awry after my purchase they "will address them then." I test drove it and then made the purchase. The sales process was one of the least painful car dealership experiences I've had. I felt no pushiness, and no underhandedness. There was no constant rotating cast of characters trying to convince me of one thing or another and trick me into parting with more and more of my money by trying to wear me down over time. I felt comfortable with their processes, the offerings, and the final numbers, including ultimately choosing financing through them instead of the financing I came there with. Chaseton was especially a joy to work with. Having experience with sales, I understand his role is to seal the deal. As a prepared salesperson, he had responses ready for all of my inquiries and requests. As a human, he was warm, personable, patient, and calm. I appreciate these qualities, especially in sales transactions. His team members were just as a likeable. Five stars for Chaseton. He handled me in a way that left me feeling good about my purchase, which I am very happy with!

absolutely horrible service, they are SO RUDE called us UGLY and told us to get out of here, never…read moreshop here the worst experience ever. and when talked to the manager about it he was standing up for the rude employee.. absolutely unacceptable.

The worst. these people have abs no idea what they're talking about. from one person to the next…read moreyou get a different response and they love adding on additional fees, when called out on it, one person says they will have them removed, the next person refuses to remove them and that's it. on top of all that, they absolutely love to NOT give you pertinent information. my favorite was when they asked me if I had a safety vest? when I asked them why they responded that it's common knowledge, trying to make me feel uncomfortable. when I asked to borrow one, they simply replied "well, we can sell you one for $5" Yet another fee to tack on, but the attitude comes for free. how are these people allowed to own and operate any business is beyond me.