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    Fitted Flooring Solutions

    5.0 (1 review)
    Closed 9:30 am - 5:00 pm

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    7 years ago

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    Batten Carpets

    Batten Carpets

    (12 reviews)

    Holloway

    So you need carpet? Then go here. With a great range of carpets at very reasonable prices, this…read moreHolloway Road carpet store might be just what you need. The staff are pretty relaxed and helpful and can get your new carpet installed quickly, efficiently, and on budget. What more do you need?

    DO NOT BUY ANY CARPET FROM BATTENS OR USE THEIR CARPET FITTERS UNDER ANY CIRCUMSTANCES!!!…read more The service we received was absolutely appalling. We paid them close to £400 for a carpet, underlay, gripper and fitting. On hoovering the carpet several hours after the fitting the carpet started peeling away from the gripper. We phoned to complain expecting somebody to come back the same day but had to wait 5 days for the fitter ('John') to come back. This time we left it a while before hoovering as that was the fitters excuse for the carpet coming up the first time! The same thing happened again when we went to hoover the room, the carpet just peeled away from the gripper. I called the shop again only to be given more excuses by the shop manager ('Colin') and no assistance whatsoever to resolve the matter. Apparently John the fitter had told the manager that we had peeled the carpet up after it was fitted to paint the skirting boards - HELLO!? who would do that?! We painted and decorated the room weeks before we bought the carpet! The first time we complained to the shop was a few hours after the fitting - one hell of a quick paint job!!?! John even told his boss Colin that when he came back the 2nd time he got covered in paint when trying to put the carpet back - barefaced liar!! Surely our carpet would be covered in paint too - DUH! Colin then spoke to John again and all he advised was to take the fitter to court! He then advised that John thought we had pulled the carpet up by dragging our bed around the room - excuse number 3!? He also had the cheek to advise me what tools to buy to do the job myself - WTF!? that's why I paid for gripper and fitting! Obviously I've wasted enough time and money on this crappy company to take them to court. It's pretty obvious John is an incompetent fitter and Colin the manager doesn't care what sort of service or reputation his shop receives. I just want to warn anybody thinking of using this company not to!!! Use Allied Carpet's a few doors along!!

    Fitted Flooring Solutions - carpeting - Updated May 2026

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