The absolute worst customer service I have ever encountered entering a gym. The front staff doesn't speak English, and so she feels it necessary to remind you it's Germany, and you should speak German. Then she complains about everything instead of trying to communicate with you. After moments of exhausting dialogue, she calls someone who speaks English (sort of). This person is rude as well.
I'm trying to give these people my money, and they don't care. I eventually just walked out. Theres a gym 100 feet away. If you speak English and only limited German, don't waste your time. Walk the 100 feet to a good gym with decent people. read more