I had a tricky set of requirements, including some delivery challenges, and Dan the store manager…read morereally came through. I've had my Matrix for a couple of weeks now and I just love it. Excellent customer service and a high-quality product at a fair price.

I Purchased a Matrix A-30 XER in May of 2018. Awesome product (it's used 6 days per week), much…read morebetter than the elliptical I had before. While a more expensive machine than those offered at a big box retailer, the quality is also MUCH better. Shopping experience at Johnson fitness was excellent. Tad did a great job of balancing the delivery of information and suggestions with providing us the space and time to contemplate the choices. Machine was delivered and set-up exactly as promised.

Covid precautions not adhere to.... see the photo!…read more Staff, not one person was around to see if we needed help or anything. The checkout girl was very uninterested or just no personality for retail. Anywho, I got better service in Glen Allen location, but found the spikes my kid wanted at this location.....ugh! Shall limit my visits to this store, Covid is real and still present not trying to get sick!

Dropped in here for a quick trip when on vacation…read more Local staff was helpful and friendly. Fishing department is pretty solid. They had some good suggestions for local fishing.

Just horrible and rude and poor quality equipment. Save yourself the trip and go to a big box or…read moreorder online.

This store offers a plethora of new and gently used sports equipment and accessories…read more Although I'm in the market for a barbell, they are currently out and offered to put my name on the waitlist. When it's available, the customer pays online and picks up curbside. If you play any sport and are in need of equipment, consider checking their inventory before shopping elsewhere.

I purchased a brand new treadmill last June. There were a couple of problems that arose and then I…read morejust didn't use it. New year I need to lose weight still had problems with the machine. Finally decided this is stupid. I need it fixed. it's brand new. This company was great! The technician was prompt, accurate, explained everything he looked at & what he did to fix it. A simple fix, but you need a technician to know what to look for. I wish I had called months earlier. I would have had the issue fixed. Either way, it was a joy to have someone knowledgeable and thorough. Everything works now & I now get to utilize my treadmill !!! Thank You so very Much

During the pandemic it became difficult to find fitness equipment at the local stores so we decided…read moreto see if our Life Fitness Cycle (+ 10 years old) could be repaired. WE checked with our local gym for their technician and they gave us the contact for Fit repairs and Ernie their technician. Ernie came out and diagnosed the issue and since it was an older model, we had to order a larger part which included the piece we needed repaired. Ernie was awesome, taking his time, giving us a credit for time and explaining the issue. Our exercise cycle works fine now without any issue. Definitely recommend Ernie if you have any issue.

They have everything you need for sports ! I had no idea what to get my son and the guys helped me…read moreout. Thank you !!!

,. I was going to just copy and paste my husband's review that he wrote on Google but when I read…read morethat Yelp did not approve of reviews that were copy and pasted I went ahead and wrote my own.So I was leaving Play It Again Sports yesterday with my husband and children we have been shopping at that store for at least 10 years now all my children play sports year-round. Play It Again Sports buys and sells gently used sports items was the draw for my family. we've probably shopped there about 40 times in the past 10 years on the type that I want to inform and give the full picture out of the 40 times we shop there I would say 37 of those times we left satisfied and found what we needed but th two terrible experiences with Play It Again Sports had nothing to do with thestaff of the store the cleanliness of the store or the ability an inventory of the store the terrible experiences one I was shopping there alone. I was the only customer in the store and the owner and one employee when I walked into the door the owner was verbally assaulting the female employee. I didn't hear what was being said exactly but, what I did see was the female employee could not have been over High School in age and she was in tears the owner of the store was speaking disgusting words to her and when I left I felt very uncomfortable and felt sad for the employee I never shopped there without my husband again the second two should never be said and my second bad experience was yesterday when my family was in the parking lot before we went in the store we saw homeless gentleman sitting under the one tree in the blazing hot parking lot he was picking up trash that was around him he was not verbally interacting with patrons he was simply sitting alone he was wearing pretty much Rags as a shirt holding a rosary and saying his prayers he looked defeated he was not smoking cigarettes or drinking like usual homeless people do he also was holding a sign but his sign did not say the typical homeless need money his sign only said one word "help" He was not on playing against Sports property the only connection he had to the store was when you walked out the front door if you have eyes you couldn't miss him it's hard to miss a gentleman wearing rags in this 100° Heat he was the only one sitting down he looked defeated and as we left the owner was walking out the door and the owner made sure he told the gentleman he didn't like having to walk out of the store and his eyes having to look at him the owner said it's not a good look to have you near my store I was blown away it wasn't like the homeless guy was bothering Play It Again Sports is patrons or littering out front of his door or drinking smoking cigarettes the homeless guy was picking up trash sitting alone saying his prayers and holding a sign that just said "help" at 10 years of shopping in the store even though most of my experiences were positive .It's sad that the owner is the common denominator of my two bad experiences.Usually you would see its the staff or the cleanliness or lack of inventory makes the experience negative. I do hate that I'll have to drive an hour across the water from Newport News to go to a different Sporting Store but I can't in my right mind give my money to an owner of a company that feels that he is so Superior to every human that he can't even stand having to look at someone less fortunate than himself I would hope that anyone that does read this whole post ask himself you could be that homeless guy and can you imagine when it's 100° outside and you already feel defeated someone to come out and tell you that you're bothering him because he has to look at you.

Carhartt, North Face, Levi's, and Hunter are just some of the name brands you will find in here. I…read morecan't believe I've never been in here before, always going to TJ Maxx when right next door Sierra is sitting there, with cheaper prices, and a better selection!? Wow. The store is HUGE, and there really is a great variety of items in here for all your outdoor (and indoor) needs. I recommend coming in here before you go to another sporting goods store or TJ Maxx etc. Impressive selection!

We went for a duffel bag. Then kid #1 saw the fishing rods. He has fished once. Now, seven hours…read morelater, all I hear about it his fishing plans and revised list for Xmas ... in August. Sierra is this kind of place. You go in for something specific, they don't have it, and you come out with a cast iron pan, cell phone case, a dog chew, and some candy. Of course, they didn't have a duffel bag.

Please dont deal with these people they are crook and there gym machines are all junk they…read moretemporarily fix it and when u buy it , broke down in few days... i am a victim of their bad customer service and a broken treadmil... now i ask them to take it back for free but now the guy name garcia and osman not willing to pick it and giving me lame excuses that they will pick tomorrow and their tomorrow never came, now they are not picking my calls... so please be aware of these crooks who will just steal your money...

From the owner: Quality Repair Work…read more JMG Fitness Equipment Specialist is happy to boast a truly impressive brand selection in athletic equipment and Parts. Different brands serve different purposes, so whether you're looking for quality fit for professionals or comfort and performance, contact us to learn more about the brands we service.