Nice gym. It is open and spacious. It opens 24/7, so even the mall close early you can still get in…read morethrough the side door. I was worry about my belongings because there is sign with 2 languages (English and Chinese) in the locker room warn about theft., never seen that before. All the equipment looks clean and in working condition. Park at the back garage if you come after 7pm

My experience has been pretty mixed. I like the gym because it's affordable, and open 24 hours and…read moreclose to my house. But I'm not a big fan of the culture. Quite often people will sit on the equipment between reps and play on their phones. I regularly notice that they can be on the equipment for 20 minutes or more due to this. Waiting respectfully is not a big thing either. People wills swipe equipment out from underneath you by saying they had it next despite being no where near the equipment in the time you've been waiting. Once I was waiting for someone to finish up on some leg equipment and this young woman plopped her bottle down on the top ledge of the equipment and just stared at me, like she was challenging me to say something. These things happen surprisingly often for a company that advertises a toxic-free culture as part of their day-to-day promotion. And it true there is no steroid culture, and I appreciate that, though I'm not sure that this entitled, arrogant culture is any better. Just different. I'm actually considering another gym, even though this one is so convenient. One that is less crowded and has better equipment and and has a more respectful culture. I am also aware that you get what you pay for, and low-cots gyms have bigger crowds and some of this lack of gym etiquette is due to that.

Fantastic service. The manager Ahmad was very helpful with enrolment and everyone there was very…read morepossitive. It's my first time coming back to the gym since before the pandemic and I'm glad I chose to come to this one

I'm a very lazy girl, but after joining good life, it kept me more motivated to get off on that…read morechair! The group fitness classes were amazing! Love love love body attack and body jam. This location has many machines and they also have a sauna. No hot yoga though ... The best time to go workout would be in the mornings, only because there's so much more people at night. Monthly fee would be around $60 and one of the downside to GoodLife would be that the employees work on commission, so they really push you into buying the packages right away. My guy told me after I buy my package, I can get a month free... it was only 2 weeks. Also, if you work at markville mall, you can get (I think) a 10% discount. Same goes if your a student. By the way, watch out for those people who take so much time using their phone while on the machine...

The worse gym you will even encounter! Very toxic environment to go to workout, very limited…read moreequipment, it's dirty... manager is the worse and the owner? A man that has no idea how to treat his women staff nor women clients. Horrible place, left a bit ago and im very happy I joined a new gym. Do not recommend.

I was a member of this gym for many years and very satisfied overall…read more It isn't one of the monster chains and therefore may not satisfy many people's needs in terms of size or hours (it is restricted in terms of size and hours because it's right in the middle of the mall), but I never had a better membership experience. The place is kept pretty clean, and the amenities are pretty good - plenty of showers, code combination lockers, and a fair range of hair dryers and freebie lotions and toiletry products. I found the price VERY reasonable, maybe partly due to the fact that I had qualified for a corporate type membership, but I also have to say that I was very pleased that with the passing of the years that I was a customer, I wasn't subject to any rate increase. There are several staff who have been here for years, and some of them are truly great instructors - I remember mostly Gillian (sp.?) for her spin and aerobics type classes. I would end up usually just making use of the machines to fit my schedule, and found them adequate - your usual treadmills, ellipticals, rowing machines, stair machines. They were generally all in good working order and well maintained. There are plenty of specialist staff if you want additional services. You do get the sales pitch for those when you get your complimentary services, but it's not too high pressure and the complimentary services are a good start to your membership. Most of all, I have to give this gym 5 stars for their service and integrity - including that point where you cancel your membership. (Not to mention, it was great having a stint of many years without the place going out of business, as gyms tend to do.) When I came in to do the final deed, it was the most painless experience (pun intended) a gym could offer - they promptly, efficiently, and with a smile, processed my paperwork, confirmed dates and amounts, and reassured me with an official slip in the event that there were any glitches with payments ending (there were none). I can't believe it, but it was a sad good-bye to this gym. I hope and pray that I can find a replacement that can fill its shoes. I would go back in a raised rate heartbeat.

I joined Goodlife a 1.5 months ago, I had low back pain and pain in my hip going down the right…read moreleg. I went for physio for 8 months without any improvement. I started training with Wais and he's helped me with my back and the pain in my hip by strength training and stretching exercises that have helped with my pain that now I don't have any pain and can walk without any pain. I'm so grateful to Wais for helping me and if anyone was having any pain I'd highly recommend going to him for any help. He's highly knowledgeable and knows what exercises are good for you specifically.

I have been going to this gym for several years now since it's opening. I stopped during the…read more"covxxd" years. On another note, most of the staff at this location are very hard working, diligent and friendly. My observation is that they have to stand throughout the day. Why aren't the staff given a chair at the front desk so that they can rest their legs and back during the day? I mean that this is a gym after all and they should be concerned with health and well being and it seems contradictory to health to have such great employees standing all during their shifts. I am posting this because I value the connections that I have made at this gym and the staff are extraordinary especially Tanisha and Charmaine. Also, the Instructors are pretty epic too but I haven't done the classes in more than four years! This is because of the momentum that I lost during the closures of the gyms and I never quite managed to rediscover my love for body combat, body pump and body flow. Make this Goodlife a better place by treating the employees decent!

Great bootcamp classes that make you feel like you've had a good workout afterward. Most of the…read moreexercises are done in pairs, and you can adjust the weights for each exercise. Class size tends to be bigger compared to other classes at other fitness gyms. The gym offers smoothies made in-house that you can pre-order, as well as services for consultation with chiropractor and nutritionist.

Watch out for a guy named Ricky at this place who is extremely unprofessional. He contacted me…read moreabout employment and set up a time he was supposed to call me. He never called so I reached out to him via email to follow up but he didn't even have the courtesy or professionalism to respond so be very weary of him and this place.

My usual go-to gym since it's close to work. What I like:…read more- Amenities, more than two floors worth of machines, weights, etc. Dislike: *The escalators leading up to the gym, if it's broken you'll be walking up, but by the time you get to the top you feel like you've already worked out. *Showers: some of the shower heads don't work as efficiently. *Televisions on the treadmills don't work or the quality is terrible. Like: *They've got a lot of machines available. *Lot of change room space. *Washroom, changing facility, sauna is good.

Think Twice before JOIN Goodlife -- DECEPTIVE BILLING & TRAP-LIKE POLICIES…read more If you're considering joining GoodLife Fitness, please learn from my experience and think twice before signing up. What happened to me feels like a deliberate setup to trap customers into unfair charges. Here are the facts: On December 8, 2025, I submitted an online request on Goodlife website to Temporary freeze my membership until April 30, 2026. My billing date is normally the 9th of each month (CAD $116.52), which is exactly why I submitted the request on the 8th -- to avoid being charged. From that date onward, neither I nor my secondary member ever visited the club again. According to information on GoodLife's website, a frozen membership should cost only $10/month. Yet here's what actually happened: * Dec 9, 2025: Charged $116.52 * Jan 9, 2026: Charged $21.04 * Feb 9, 2026: Charged $69.56 * Mar 9, 2026: Charged $69.56 This is completely inconsistent, confusing, and clearly not the advertised freeze fee. When I called customer service on March 24, 2026， instead of helping, they gave me a series of very complicated, misleading explanations trying to justify every charge and ultimately blamed everything on me. They refused to refund any of the improper charges. The customer service representative just kept repeating many times: "We are not pay-per-visit, and our charges are valid and correct." That's completely beside the point. Of course, I know you're not pay-per-visit -- if I thought you were, why would I be paying a monthly fee at all? Their "reasons" were outrageous: 1. You must submit a freeze request at least 3 days before the billing date. This requirement was NOT clearly disclosed during the online process. 2. Only my primary account was frozen, not the secondary account. There was NO clear option or instruction online to freeze the secondary account separately. Any reasonable person would assume both are included. You charge me 2-persong together and you freeze us separately? This feels like a deliberate trap to keep charging extra fees. 3. Cancellation requires 30 days' notice. Meaning they will continue charging you for another full month even after you try to leave. This is not customer service -- this is predatory billing disguised as policy. I was so frustrated that I immediately cancelled my membership on the same phone call, but even then, I believe they will still charge me again due to their 30-day rule. In summary be aware: * Hidden rules * Poorly disclosed conditions * Confusing billing structure * Refusal to resolve or refund * Policies designed to maximize charges, not fairness This feels like a system designed to take advantage of customers. During the COVID-19 pandemic, I was in the exact same situation with another brand name club. At that time, I was able to temporarily freeze my membership, and later cancel it without any issues. The process was much simple, transparent, and straightforward. I have never encountered problems like the ones I am facing now. This inconsistency is both confusing and frustrating. If you value transparency and fair treatment, Think Twice before JOIN from GoodLife Fitness. There are many other choices out there.

Anchored within the No Frills Plaza, that is the analogy which comes to mind, a 'no frills' gym…read morelocated within a windowless, cavernous space down a flight on stairs. At the bottom, if your key tag didn't go missing from falling off your keyring ($5.00 replacement fee if lost, free if you have it still) you may or may not be greeted by a staff member in a standard 'no frills' manner. For what a yearly membership gets you, there is no question to the value. From access to a wide assortment of equipment for every need and fitness level, classes (which I'm a bit shy to try, but look great and engaging), to over washed towels, this is a great option for any one at any age range. Nautilus type machines are replaced and upgraded every so often, with countless free weights and items. You can also sign up for personal training sessions, which I am sure is also good value. I have been a member for a number of years, and appreciate the value, cost and no hassle of doing what you want. Some of the feedback I would graciously forward is the benches and the air. Personally, it would be great to either have a few treadmills with a blowing air option or stand up fans as with limited air circulation it can get stuffy very quickly (could be just me). My biggest gripe, which I may have suggested before, is adding an extra bench or two to the change rooms. It is a race to get changed, and the last thing we want is a ding dong and other miscellaneous items clogging the periphery. If a dozen or so TVs can be purchased, add a few extra bucks to the membership and throw in a few extra change benches. I will gladly change the review to a 5 for that alone. -Zuk

I had a serious concern at Body Vision Fitness Inc regarding professionalism and member safety…read more During my workout, I was confronted in an aggressive manner by one of the personal trainers, and I felt cornered as a client/trainee moved in close beside me. The interaction centered on the flag patch on my backpack (my national flag) and comments about my background, and it continued while I was trying to complete my workout. For context, I have worn the same backpack at this gym for over a year with no prior issues. Because I did not feel safe, I escalated the situation directly to management. The way it was handled left me feeling like I was treated as the problem for reporting it, rather than having the concern reviewed and addressed. My membership was revoked verbally. I was told it would be temporary and that the gym would follow up, but I have not heard from management since, and the revocation did not appear to be temporary. I'm sharing this as my firsthand experience so others can make an informed decision. Based on how this was handled, I would not recommend this gym to anyone who expects a respectful, professional, and safety-focused environment.