Did not return multiple calls. No receipts given for payments. Odfices did not coordinate well with other businesses. Funds given not place in an account that could be accessed by anyone else, had to wait for one person to be given funds. Poor follow-up. Vague accountability for personnel. No handicap parking in front. No ramp. Reception non-existent when entering facility. Sat in waiting room. Heard office personnel laughing in other room. Receptionist eventually showed and checked in. Appointment was booked but we're seen late. No excuse, no reason, no one to check on us and say 'sorry for the delay. ' when seen, a lot of paperwork was redundant (not speaking of legal copy and personal copy, more than that). A lot of details missing and/or done during the process. read more