Been a customer now for 3 years in that time Motor City have given nothing but exceptional service…read more The servicing is absolutely first class, the prices for parts no different to the high street brands, the only difference is Motor City use good quality branded parts. My last vehicle came from Motor City, I wanted a replacement for my previous car and Matt Green managed to source the vehicle within budget and it came serviced with 12 months MOT and the lifetime warranty. Free monthly wash and vac and I recently found out they operate a free puncture repair service for all their customers. PS I had a couple of tyres fitted recently £120 for 2 Dunlop tyres including fitting, balancing and disposal of the old tyres. Overall 100% happy with both servicing and sales.

From the owner: Motor City Plymouth is a family run business based in Valley Road Plympton, Devon. We offer a fully…read moreinclusive - "What you see is what you pay" combination of excellent second hand used cars. We provide a quality customer service that is often copied but never equalled. Motor City Plymouth offer the very best in customer care. Our sales team consistently evolve our after sales package to ensure we remain as one of the leading used car dealers in Plympton, Plymouth, Devon and the South west. Our after sales package is fully inclusive within the advertised price. To name just a few; Life-long warranty, 12 month MOT, Pre-Delivery Inspection to the highest standard, free mot's for life, a full HPI check and a monthly wash and vac service that is invaluable to all that use it! The friendly sales team are happy to help you 7 days a week and are available to offer good advice on your next vehicles' requirements: fuel economy, road fund license, body type or to identify which of the 28 different finance providers will suit your needs best.With over 36 years' experience in car sales in the South West we aim to offer a complete service that eliminates the stress of choosing, finding and purchasing your next car. Behind the scenes we have our very own in-house Service Centre encompasses the very latest technology and highly trained technicians to offer one of the most efficient service departments in Plymouth. We offer a full range of ECU services including Diesel Particulate Filter

Excellent customer service, you are free to browse without being pestered. The cars are all priced…read moreto monthly costs so it is easy to see what you can afford. I found the buying process with Josh easy and hassle free. They even delivered the car for me once it had a new mot on it. All staff are friendly and helpful including the garage staff. Would definitely recommend them to family and friends.

Mr Stewart McMinn - Plympton Car Center You sold me a Lemon…read moreAnd your team are now giving me the run around on repairs / refund. Is this how you want to treat your customers? In January 2022 my daughter purchased a low mileage Toyota from you and invested in the warranty package on the advice of the sales manager who stated sincerely that "if anything goes wrong we will handle it" Since then however we've had problems. The vehicle filled with water the first time it rained. Your service team couldn't find a leak and suggested I left a window open ? Multiple attempts to rectify this problem still haven't cured it. Other people tell me the door doesn't fit properly and question whether the vehicle was in an accident and improperly repaired. That issue is ongoing. No accidents were recorded on the vehicle history when I purchased it. More problematic however is the issue that started in March. The transmission overheat warning light indicating a problem with the transmission. (more on this below) Your sales manager (Neil) offered to process a refund / replacement on this vehicle on Monday April 11th 2022. I checked in with him, and have been informed that he is no longer employed. Did he really leave within 24 hours of my conversation ? Regardless, I am starting the conversation fresh with you. As the owner of the business I assume you aren't leaving any time soon. Transmission problem. Your service center have been looking at the transmission problem. In a follow up call from another sales person i was told that they couldn't find a problem. The sales manager suggested that I may have been riding the clutch or that the small engine of the car couldn't cope with hills and motorway traffic ? The car is automatic. So this leads me to believe that : A, The Service team never looked a the car. B. The sales manager who called me to report their "findings" was misled, or straight out lied to. C, The sales manager isn't aware that my vehicle, being automatic doesn't have a clutch pedal for me to ride. D, The sales and service team at Plympton Car Center, having sold me a vehicle and a warranty are now uninterested in upholding any part of their obligations to service the relationship. I want a refund. I no longer have any faith in your company or the team that handles post sales support.