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    First Steps Nursery School

    5.0 (3 reviews)
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    Services - First Steps Nursery School

    Multiple children care

    Single child care

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    11 months ago

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    Kiddie Academy of Grayslake

    Kiddie Academy of Grayslake

    (3 reviews)

    We were one of the first families at Kiddie Academy of Grayslake when they opened in 2021. We…read moreeventually enrolled both of our young children and for a decent amount of time were happy with the care and enriching educational environment provided by Kiddie Academy. However, all of that changed after a DCFS incident which involved our youngest son and one of the teachers. The entire situation was incredibly upsetting, but we felt as though Kiddie Academy at the time took appropriate action. The teacher was fired immediately and Academy wide training took place. We hoped that it was simply a "bad apple." We made the decision to pull our kids from the care of Kiddie Academy about a year and a half after that first incident when our older son also had a DCFS incident with another teacher. The directors response to that incident after reviewing the footage was so passive that we no longer felt that the safety and care of our children was a top priority. It felt more as though there was a protection of the teacher and the institution happening. Additionally, with this now being the second incident that our family was involved in there seem to be a more widespread problem. It has taken six months for our son to recover from the emotional damage that incident caused. We feel as though Kiddie Academy of Grayslake failed our children in not providing the most basic care and safety to them and we were extremely sad to be leaving under these circumstances.  I have really wrestled with whether or not to post this review, but upon hearing that a coworker of mine had considered this care provider without knowledge of our experience, I am finally making the decision to put our story out there.

    Putting your children in someone else's hands takes a lot of trust and I truly couldn't think of a…read morebetter place than Kiddie Academy Grayslake. My daughter went there for about a year before we got relocated for work. Everyone there is absolutely so so kind. They LOVE each and every kid. They were such sweet people and I wish we could've have kept her there. Love them! Don't look anywhere else because you're not going to find a better daycare center.

    First Steps Nursery School - childcare - Updated May 2026

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