I am shocked to hear M.P.'s negative experience at First Steps because my son has been attending for a year and we could not possibly be happier. My husband and I constantly rave about how wonderful Damaris and her team are and how our son is thriving in this positive environment. I have been to pick up or drop off my son at various times throughout the day and have never seen any questionable care taking, the babies are all playing and happy or taking naps at appropriate nap times. Damaris has a very open communication policy which has been so great for first time parents. If we have concerns about our son, ie eating patterns, sleeping issues, she always takes the time to troubleshoot with me and gives sound advice that we have implemented at home with positive results. With First Steps help, we are raising a child that is social, has a healthy appetite, and is active. I loved that they didn't have any of the swings or jumparoo equipment that I saw at other daycares, especially corporate ones, so I knew that my son would not be left to just sit in something like that. I liked knowing that my son would be down playing on the floor where he would be able to explore and gain the strength to roll over, crawl and walk. My son had a physical issue with his feet that required surgery and extensive bracing. Damaris and Maria welcomed the challenges that came along with his care and his rehabilitation. I expressed how important it was for him to be standing and walking for his feet correction and they actively worked with him and he ended up walking a few days before his first birthday, 6 months before the doctor predicted that he would! I credit their love and patience with getting him to this point. They have celebrated his milestones with the same enthusiasm that we have.
I could go on and on, but just a few more things, my son is always happy to be dropped off, and any mother knows, that this can be a very difficult part of the day, so when he opens his arms for Damaris or Maria, I feel confident knowing that I'm leaving him in an environment where he feels safe and loved. Their cooking is wonderful and my son has become a baby with a sophisticated palate, who is open to new foods, making life at home so much easier as well. They do activities with the babies/toddlers all day long, reading stories, playing music, learning games and I love that on hot days, he gets some time playing in the water, which he loves. I am not concerned about the water play area, I did not see anything dangerous about it and I am confident in Damaris' judgement. It was the highlight of my day when she sent me a picture of all the little ones playing in the pool!
It is unfortunate that someone had a negative experience while visiting this exceptional daycare. Perhaps the negative review is less about the experience and more of a result of hurt feelings at the perceived slight regarding the open spot. I frequently interact with other parents and the positive feelings towards Damaris and her team are universal. read more