I have been using First Security since 2007 to buy my health insurance and to purchase health insurance for foreign visitors. I can confidently give First Security a 5 star rating as they deserve every bit of it for their professionalism and all around kindness. I have always been made to feel comfortable to call and request a policy and always felt like I was top priority to First Security.
My opinion of this business is based on my dealings with Dee who has been my agent since the beginning. Dee is customer service driven and works extremely hard to take care of whatever problems you may encounter. I am the type of person who asks tons and tons of questions and she never once gave me the impression that she was annoyed; she always answered every single question with understanding and patience. She keeps open and timely communication to allow for transparency and advises you with your best interests in mind. Furthermore, Dee also knows that I am a person, not just a customer, and she takes interest in how I am doing. I would recommend Dee to anybody who is needing insurance. You won't find a friendlier person than Dee and you feel extremely satisfied to use First Security. read more